I was expecting them to say so for hot water shower and was expecting them to offer couple of buckets of hot water when we landed there at 530pm. To our surprise we were told that in 2 min time hot water will come. Food was arranged in 15 min time. The staffs were very cordial. We felt we were in a 5 star hotel. Breakfast and dinner were complimentary and we received personel phone calls before each meal. The last breakfast came to the room as my wife was busy packing things before check out. During meal time someone always checked on us to see if we wanted something else. Dosa, Puri, Appam were served live! It was absolute value for money. Complimentary 2 meals is a good idea to win the guests heart as getting good food in Kodaikanal is not easy. Though their menu was simple we loved it. I hope they continue with this.
The rooms were tidy with fresh clothes with no stink. The wooden floors were probably not cleaned enough. Though no visible dirt was there at the end of the day we noticed that the feet were dirty. There was no noise heard inside even though our neighbors had some loud kids.
It is in a good location with ample space for car parking.
Draw backs: They are attempting to mend the gardens. Though more can be done with it. Hot water facility can be made 24X7. A good solar power plant can do the job for them. They could not arrange a 6 seater for us even though we had informed them the previous night.
In summary Hotel Jai is great value for money [10/10], food*[6/10] *Free food so rating should be seen in this background, cleanliness [9/10], ambiance [9/10], staff [10/10], ease of check-in/out [10/10] i had book online, child play area [2/10], garden to sit and relax [1/10].
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