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Country Club Valley Vista
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Reviews (350)
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348 - 350 of 350 reviews
Reviewed May 2, 2012

First of all the positive things which are very few.
1: Food is ok.
2: Good Location.

Now count the negative things.
1: Worst hotel experience I have ever had. Forget about hot water, here even the normal water so dirty and muddy that one can not even touch it.Excuse given by hotel was there is shortage in Kodaikanal, so we have arranged from water supplier.
2: No cleanliness. When we entered in room, the smell was so foul that we almost vomited. All the stuff like pillow cover, blanket were soiled and it took numerous calls and good 2 hours for the hotel to change them.
3: No professional staff.
4: Around 12-13 kms away from the main city and hotel does not have pickup and drop facility of its own. They arrange it but it will be charged at Rs 250.
5: Maintenance was almost nil. Everywhere you go, you will catch a handful of flies.
6: Not a good bet for your money.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
13  Thank adityatiwari2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sichot, Manager at Country Club Valley Vista, responded to this reviewResponded June 25, 2013

Greetings from all at The Country Club Valley Vista Resort, Kodaikanal!!

A break from the Cares of Life!!

We thank you for choosing Valley Vista Resort as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Balamurugan - Asst Manager S&M -Tamil Nadu
Country Club India Ltd
T:9840524074

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2012

We were there for 3 nights & 4 days during April 2012.....It was heavily raining and the resort was not having even room boys to pick our luggage & were picked by the counter executives...even the cleaning staff doesnt know any lanugage rather than tamil and the bathrooms do not have sufficient hot water and thr drainage are always full......Even the intercom facility was collapsed for three days......

Room Tip: Rooms committed with asssured facilities
  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank akshayajhaveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryClubValley241, Manager at Country Club Valley Vista, responded to this reviewResponded August 17, 2012

Dear Sir
Greetings from Country Club Valley Vista Resort, Kodaikanal!!
A break from the Cares of Life!! We thank you for choosing Valley Vista Resort as your holiday destination.
It was indeed our pleasure having you stay with us. We appreciate your comments.We always aim for improvement and we assure you that on your next visit to our Resort, you will be totally satisfied and enjoy a whole lot more.
We are a customer - oriented company and therefore all comments and suggestions by our guest are always treated as very important. Corrections are immediately made. We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important. Assuring you of our best attention and service at all times.
Thanking you,
Yours,Balamurugan -Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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