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“Bad Hotel Worst Restaurant”
Review of Hotel Sunrise

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Hotel Sunrise
Ranked #38 of 110 Kodaikanal B&B and Inns
Reviewed January 30, 2013

The hotel: Doesn't allow you to see a deluxe room if you have booked a Super Deluxe online, thats because they make a fool out of you by giving a deluxe room for a super deluxe price.

They Dont change bath towels everyday so better carry your own.They Don't provide water unless you beg over the phone multiple times. Beware of the reception selling off agents tour packages to visit places. They charge you a bomb for an old car. Regarding the sites they take you, read below about Kodai.

The Sunshine Restaurant at Hotel Sunrise

Food is not bad but not good either. Its a make good arrangement and you we kept composing ourselves that we are in a hill station so what else to expect!

The Major heartbreaker is how their staff will sell what they have in the kitchen & not what you choose from the Menu. Don't be surprised as their Kitchen was smaller than the one I have at home. It Goes something like this:

Staff: Sir we have Pongal, Puri & Bread Omlette, Have Pongal Sir, Super Sir Super! Ok
Customer: Dont you have Idli Vada
Staff: Sir Pongal, its yummy & super hot,ok ok - Hey Waiter - 2 Pongals on this Table

Tea is even more horrible - Its like a Sharbat with a Kilo of sugar in every cup. No matter how many times you ask them to give Sugar separately, they didn't listen.

More important than anything else, my wife & I got shocked with the attitude & audacity the staff had when they billed us for things we never ordered. Even on realizing the mistake, they arrogantly tell you sorry & their Disappointment's of the customer checking the bills clearly reflects on their face. Make sure you pay as you go as if you will ask them to bill it your room, you will really be pressing hard on your memory to realize when did you order chicken leg & coffee & water bottles and dosa's.

Something that I spend 30 minutes doing when I checked out.

KodaiKanal:

Like every Hill Station Kodai is good. Unfortunately the travel agents have names 6 - 10 different places on their travel cards just to fool customers, following places are made up:

Caps Fly
Lion's Cave
VIP Forest Trip - There is no VIP about this, its just BS
Dolphins Nose
Ecoe Rock

Its like naming your dark unused garage as ''Haunted''

Lastly - Beware of Sri Durga Travels

What do you say.

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Cleartrip
Thank 23one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 104 reviews

Reviewed January 15, 2013

if your are taking food out side than its good to stay there location wise its good gr8 view. near to lake you can go for walk near lake. evening and morning you can walk near lake and take food out side of hotel.

  • Stayed: January 2013, traveled as a couple
    • Value
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Review collected in partnership with Cleartrip
Thank Vijay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

+ The hotel is walkable distance from Lake, Bus stand
+ Room is spacious (I Booked super deluxe room)

-- Valley view photo while booking is misleading, our window view is blocked by cars parked between our room and Valley
-- They provide 1 towel for a couple staying in a Super delux room ,sigh I have to ask for additional
-- Kept touting us every morinig to take the hotel promoted taxi/tour
-- In house restaurant is worst, no proper service and have less menu

  • Stayed: December 2012, traveled as a couple
    • Value
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Review collected in partnership with Cleartrip
1  Thank ChennaiTripLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

We from Trinity Holidays, Chennai arranged a tour package for 19 members. From the time they reached the hotel they were satisfied with the response provided by the staff and the maintenance of the hotel. Hotel is located in the hot of the city and very good view is available. Food was good (could be improved), rooms were very well maintained with good interiors. Camp fire was well organised and was much to the customer satisfaction. Cleanliness was given prior importance in the hotel. Customer requirements were well met. Customers felt that a room heater could have been an added luxury in the room.

  • Stayed: December 2012, traveled on business
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Thank praveen_iata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

The location was good - walking distance from the lake. The suite (the room that was termed as Suite) had a beautiful view of the hills from the balcony. The restaurant was good. Room service was good.
Pts to be improved - lifts could be provided since rooms are in 1st floor. Veggie lunch needs to be provided. (Only Non-veg lunch was available). They have a link with a tourist agent. The agent picks you up for free from your arrival point and drops you in the hotel. This free service is done to get business for tourist packages.

Room Tip: They tried to add service charge for credit card payment. Insist on waiver and they agree.
See more room tips
  • Stayed: October 2012, traveled with family
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Thank Ramnatarajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

as we looked few hotels in the city found this was far superior than other hotels located mainly because located in the heart of the city close to tourist attractions rooms with good view well maintained property good staffs the morning sunrise was worth watching

Room Tip: hotel inside the city with good location
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  • Stayed: August 2012, traveled with family
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Thank dolly179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

experience in hotel was good until last day at hotel, but we faced shocking behavior from manager(he might be head of the hotel) in last day while leaving the hotel. at time of bill payment, when we asked him for bill receipt, he told if you want bill receipt we have to pay 1000/- Rs more. that was really unethical. its not about money, its about how you represent yourself and your hotel to the customers.

Stayed: April 2012, traveled as a couple
3  Thank chetan12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunrisekodaikanal, Owner at Hotel Sunrise, responded to this reviewResponded July 23, 2012

sir we thank for ur feed back we from the management apologies for the bad experience you had we have already put a notice to the manager and we assure u appropriate actions would be taken on him other than this we think u had an excellent time in our property

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sunrise

Address: 8/62 Post Office Road, Kodaikanal 624101, India
Location: India > Tamil Nadu > Dindigul District > Kodaikanal
Amenities:
Business Center with Internet Access Free Parking Restaurant
Hotel Style:
Ranked #38 of 110 B&Bs / Inns in Kodaikanal
Price Range: $33 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Sunrise 2*
Number of rooms: 20

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