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“Not a great place...”
Review of Hotel Grand Palace

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Hotel Grand Palace
Ranked #24 of 78 Hotels in Kodaikanal
Certificate of Excellence
Reviewed September 12, 2012

Well, I stayed in this last year with my family. I was really hard pressed for time and didn't inquire around much before booking a good hotel. I searched through the net and booked the first hotel which looked nice in pictures and which had availability in my dates. The only thing Grand about this hotel is the name. Otherwise, nothing much to say. They made me wait in the reception even after having a confirmed booking. Rooms are not up to the mark.

But, the breakfast and food they serve in the restaurant is excellent. Bad thing is, there is no non vegetarian food available.

Also, approaching this place from the bus stand is quite a job, especially in the night. This hotel is good for a couple of days stay, provided if you don't go with much expectations.

Hotel service is good and they changed our rooms when we asked them to. But, a lot needs to be improved if they want to be on top of the business..

  • Stayed: October 2011, traveled with family
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2  Thank PaddyPix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 - 151 of 169 reviews

Reviewed September 3, 2012

Pros: The hotels interior and layout is good.Thats it.
Cons: 1) I took a meal plan which includes dinner.It got a veg restaraunt and that too they just served very few Cheap veg dishes.
2)one single multitalented guy used to handle reception desk-Room serice and Helpdesk.Shortage of staf was clearly visible.If we ordered water it would take ages to reach.
Would suggest to refrain from this hotel or if you still booked dont expect much.

  • Stayed: August 2012, traveled with friends
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1  Thank ArvindShetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

Hi, I went to Kodaikanal recently with my wife and it was a good experience in this Hotel but one thing which I did not like is making guest wait after been informed that rooms are available is bad but food was also good when ever we had breakfast or dinner one more thing is that room service is very slow when we asked for water it took 1 hour to get that also had to make 4 to 5 calls to reception and room service that is one major bad thing which needs to improve.. I give it 3 out of 5

  • Stayed: May 2012, traveled as a couple
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1  Thank MadhurB_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2012

Good Hotel to Stay in Kodai,This Hotel is very near to Lake and Neat and Clean ,Mr.Ravi Hospitality is WOW ,Not Priced Much ,Food is typical chettinad style which is delicious there where also north indian menu we did not tried ,We enjoyed satyed at kodai

Room Tip: Not Really Remember
  • Stayed: February 2012, traveled with family
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1  Thank Guna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2012

we stayed two nights in this hotel. rooms are clean, staff all are relay well trained to take care the guest. GM Mr.Ravi i never forgot in my life he helped in many thinks. I will recommend this hotel and when ever i travel to kodai i will prefer this hotel only

Room Tip: honeymoon suite really good and species
  • Stayed: January 2012, traveled with family
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Thank kannan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2011

We stay at royal deluxe room. Room was definitely good with LCD. But restaurant was not up to the mark, No menu card, no one at reception. We ate outside.Hospitality was not like wow!!! I liked location of the hotel as it is near to lake. i must say staff should increase hot water time as it was already cold there. I hate that motor sound during evening and morning time.

Room Tip: I found hotel shivapriya is good to stay. Although room was not as good as in Grand palace. But dinn...
  • Stayed: November 2011, traveled as a couple
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Thank Pooshal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

Expensive tariffs for the kind of service provided.
- Highly irresponsible staff.
- The reception is never available. No response from the room service anytime
- No basic services like newspaper,
- No hot water in washrooms. Were informed that the water heater system is under maintenance but later got to know that the guests r few and so they did not turn it on.
- Boring water provided for drinking,
- A la carte menu has 2 or 3 options all time.
- No itemized bill during checkout.

Overall the hotel looks clean and good with pathetic / worst service.

Room Tip: I would never prefer or suggest this hotel even in the worst case scenario.
  • Stayed: November 2011, traveled as a couple
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3  Thank we_thecouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Palace

Address: Convent Road, Kodaikanal 624101, India
Location: India > Tamil Nadu > Dindigul District > Kodaikanal
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #24 of 78 Hotels in Kodaikanal
Price Range: $26 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Palace 3*
Number of rooms: 42
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