This was not a happy experience. For a start, there was a lot of confusion over Nandan Palace and Nandan Plaza, which are near each other and apparently under the same ownership. We thought we'd booked at the Plaza, (having read good reviews about it), but when we fronted up at a very dubious looking desk, they sent us down the road to the Nandan Palace. We sat and waited for ages (although we'd prebooked and already paid) whilst they decided where we were to stay!
For your information, the photo on Tripadvisor for the Plaza is actually the foyer of the Palace.
Eventually they decided that we were booked into the Palace and we were shown upstairs. The first room we were taken to was dirty and we asked to be shown another. This was only marginally better and at the time we were choosing, we totally overlooked the unfortunate fact that it was at the front of the hotel, so it was incredibly noisy all night. Big mistake; if you go there make sure your room is at the back.
The bathroom was dirty, and we didn't use the shower because it didn't work. I had to ask to be given a top sheet for the bed. Apparently the bottom sheet and a blanket was all that are usually supplied. There was no problem about getting an extra sheet, but we were surprised that we had to ask.
I don't know what rooms the other reviewers stayed in, but our experiences from start to finish were very negative. We are not usually very critical of budget hotels, accepting that you get what you pay for, but on this occasion we were extremely disappointed with this establishment. Fortunately we were only there for one night, and we would never stay there again.
- Also Known As:
- Hotel Nandan Palace India/Rajasthan - Chittaurgarh