On the plus side, the hotel was a short drive away from the Keoladeo National Park, a fantastic place for birdwatching. The rooms were clean, and the food adequate.
However, the hotel seemed to have the most disorganised staff of any hotel we've ever stayed in. To give a few examples: even though we arrived quite late in the day, the room wasn't ready; the front desk lost our room key, and spent about ten minutes trying to track it down, eventually finding it under a pile of paper on the front desk; no food was ready at breakfast even though we arrived half an hour after the scheduled opening time; the maintenance staff took away a broken light fitting in the room to repair, and said he'd come back the following day, but no sign of him, and when we reminded him, he just looked blank; worst of all, when we tried to pay by Visa card at checkout time (our booking said this payment option was available) the front desk was very reluctant to allow us to do this, requesting that we went into the nearby town 5km away to visit an ATM: in the end, he gave in, but had to phone the manager to be talked through how to operate the card machine.
Other minor gripes were a) the state of the grounds (the hotel's drainage seemed to be blocked and a large proportion of the grounds were covered in smelly grey water; there was quite a lot of litter in the grounds too) and b) the exterior of the hotel is quite shabby-looking, and could do with being repainted.
The hotel Surja, just across the road, which we visited for lunch and dinner, seemed much nicer, and I'd suggest this as an alternative for anyone considering the Kadamb Kunj.
- Official Description (provided by the hotel):
- We are please to inform that we have recently renovated and upgraded the whole property. Kadamb Kunj Resort, spread over acres of tranquil & serene landscape gardens ideally located near Keoladeo National Park ( Bird Sanctuary) in Bharatpur. Kadamb Kunj Resort is a perfect retreat to suit everyone's mood be it leisure as a weekend destination with family & friends or as a conference destination for the corp orates. It is also a great base for an ideal holiday which will facilitate you to experience the best tourist attractions of Golden Triangle of North India such as Wildlife ( Bird Sanctuary is stone throw away ) , Culture ( Taj Mahal , Fatehpur Sikri , Deeg Palace ) & Pilgrimage ( Mathura / Vridndavan , Balaji & other local temples) all within an hours drive Four (4) UNESCO World Heritage Sites in an hours drive ... Isn't it an amazing location. The resort has all the facilities to make your stay comfortable and the courteous team will make it a memorable one. We at Kadamb Kunj Resort work as a family and welcome all the guests as family & friends. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Travelocity, TripOnline SA and Agoda so you can book your Kadamb Kunj Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.