Untrained staff. Stayed for 2 nights. Since I have taken my mom and aunt for Golden Temple visit had taken 2 rooms. Made my booking 15 days back but still they were unsure about which room to assign. Both room were of different look. At last the manager adjusted and gave me 2 rooms together. The rooms had faulty electric kettles. Shabby looking linens.
The next day after the whole day tour wehn we back back at 8 pm the rooms were not cleaned. The staff was helpful and quickly set things right. The restaurant is novice. Surprised to find that in Amritsar the restaurant guy got us Puri sabzi after ordering Chole Bhature.
The property is good and away from hussle and bussle of the city. Very near to Lawrence Road. Staffs were tried to put things right but there is one phrase to describe everything " Poor Management"
- Official Description (provided by the hotel):
- We are architecturally designed modern hotel with Four Star facility, in the heart of Amritsar with 18 deluxe rooms and suites, a multi cuisine fine dining restaurant, Padrino and Der Ballsaal for meetings and conferences and an open air terrace lounge for garden parties. Location and distance to the hotel from famous destinations are as follows: 0 distance from the main shopping area Lawrence road; 8 Km from the Airport; 2 Km from the Railway Station. ... more less
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