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“good decent stay”

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Golden Tulip Amritsar
Ranked #7 of 96 Hotels in Amritsar
Certificate of Excellence
mumbai
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“good decent stay”
3 of 5 bubbles Reviewed February 26, 2013

Nice place to stay in Amritsar.Rooms are clean,service is good.the only thing they need to work on is the breakfast which is complimentary,the restaurant and staff at the reception.
1.The breakfast was very simple,nothing exciting....infact the parathas on all 3 days were a let down considering the fact that we were in paratha-land.The menu was more or less the same everyday.
2.The restaurant where we had our breakfast was very dimly lit when almost all the families either had kids or senior citizens or both.
3.The staff at the reception was very matter of factand unfriendly.They should also learn to smile a little...it goes a long way to make the customer feel at ease.
4.The taxi which took us to the Wagah border was not good at all,he drove very fast and inspite of telling them at the reception nothing was done about it.The check-out was also not done properly....they informed us very late that they could not arrange for a station drop.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shubhra74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 28, 2013
Dear Guest,

Greetings from Golden Tulip Amritsar !!

Thank you for sharing your recent experience with us on TripAdvisor.

We do apologies for the uncomfortable situations that came through during your stay . We have noted your observations and are addressing the same and apologize for the inconvenience caused. Please consider this as an exception to our normal high standards.We look forward to welcoming you back to the warmth and indigenous hospitality of Golden Tulip Amritsar.

Warm regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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932 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Kolkata (Calcutta), India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

Booked the Golden Tulip over Ista based on the trip advisor reviews....and must say it was the correct decision....
Location is good....the rooms are spacious and clean.....room service and house keeping prompt.....and the in house restaurant Moti Mahal is probably the best in Amritsar
Though Country Inn Suites has a better location....Golden Tulip scores over in service
Go for it

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank piyush_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 25, 2013
Dear Valued Guest ,

Greetings from Golden Tulip Amritsar !!!!

We thank you for choosing Golden Tulip in the Holy City of Amritsar for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services.

Your feedback has been shared with our entire team, and they are delighted to know that they have lived up and exceeded your expectations in making your stay here, a memorable experience. They thank you for this generous feedback.

Your genuine and valuable evaluation of our performance inspires us to continue achieving even higher standards of service excellence.

I sincerely hope that our distinctive service will persuade you to stay at many beautiful properties of Golden Tulip Hotels across India & world in the near future. We look forward to welcoming you back at Golden Tulip, Amritsar sometime soon.

Thank you and kind regards,

Kunal Moudgil

Front Office Manager.
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Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 24, 2013 via mobile

Having been to many hotels in India, it was nice to be greeted at reception by pleasant and competent female staff. I was starting to think women were not employed in the hospitality industry in India! I liked this hotel very much. The free wifi did not always work in the rooms, but the staff were more than helpful in this regard. The restaurant was excellent, but the wait staff were not great with suggestions, or English. The room was a good size and clean. I recommend it.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Poodlejosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 24, 2013
Dear Valued Guest,

Greetings from Golden Tulip Amritsar !!

Thank you so much for your kind note, appreciating our staff for doing an excellent job during your stay.

I am pleased to note that our services and facilities came up to your expectations. It is our sincere and constant endeavor to offer the highest standard of hospitality in keeping with Golden Tulip Hotel Standards . Comments such as yours add to motivation and encouragement for the employees to move on with a renewed strength.

Your feedback has been shared with entire team and they are very happy for the experience you had at Golden Tulip Amritsar and make your stay confortable.

Thank you once again for choosing and considering Golden Tulip, Amritsar as one of the best.

We look forward to welcoming you back.

Best Regards,

Kunal Moudgil
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blandford Forum, United Kingdom
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed February 20, 2013

Three of stayed in the Golden Tulip for 2 nights and it was a really comfortable and pleasant experience. The welcome when we arrived was great with a manager meeting and greeting guests. Reception staff were the best we met in India, well trained, charming and really helpful. They arranged a hotel car for the Wagah Border and the airport - the drivers were equally professional - and nothing was too much trouble.
The rooms were clean, comfortable and the beds offered a good nights sleep - except for our first night when the wedding drummers in the function room decided to let their presence be known at 5.30 am. Still, we decided to go to India during the wedding season (we attended one before Amritsar) we shouldn't have been surprised!
The restaurant food was very good - breakfast was usual Indian variety with eggs cooked to order. Dinner was very good - though part of the restaurant was being painted whilst we ate one lunch time!
Overall a good value, very comfortable hotel - close to the station, only a mile or so from the very busy centre of town. You will not be disappointed

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliantb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 20, 2013
Dear Guest ,

Greetings from Golden Tulip Amritsar

Thank you for your kind review for Golden Tulip in the Holy City of Amritsar. It is always very nice when our guests enjoy their stay and share their experiences.

It is a great pleasure for my team and I to know that you have enjoyed your stays with us. We are glad that our facilities, comfort level of our rooms and our breakfast buffet have made your stay experiences delightful.

We have shared the feedback with my entire team and we are delighted that we have exceeded your expectations.

Thank you for your continued patronage and we look forward to welcoming you back once again on your next stay.


Yours sincerely,
Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 18, 2013

You can hear everything going on in this hotel, especially when they play loud music till midnight in the function room. Drilling in the wall in the restaurant when you're having a meal is also apparently acceptable. Not professional enough for the prices they charge. Cleaning could be better, too - they take care of main surfaces, but lifting a desk to clean underneath the legs seems to be too much.
Pluses: friendly people, clean bed, ok-ish bathroom.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ania_roth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 20, 2013
Dear Guest,

Greetings from Golden Tulip , Amritsar!!!!

Thank you for your feedback. I am sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Our team truly prides itself on being able to provide a home away from home to our patrons. It is therefore extremely disappointing to have let you down on this occasion. Please be assured that I have personally shared your feedback with our training team so we can work on taking appropriate action to prevent any guests being similarly inconvenienced in the future. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Amritsar.
We truly value your business and hope you will give us the opportunity to host you once again at our hotel and make your experience a rejuvenating one. Please do reach out to me directly prior to your next visit.

Warm regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

We searched Trip Advisor to hunt for possible hotel options in Amritsar for 2 nights... this hotel was ranked no 2, and we got it really cheap at about 3K a night for a deluxe room... a nicely done up room with an LCD and neat and clean bathroom. The only problem was that the hotel was centrally heated, and you couldn't really change the temp for your room - so it did get a little hot, however we managed with the fan, so overall pleasant.
Great location, Kundan da dhaba, which is about a 5 mins walk from the hotel has some yum food!
Loved our stay here.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ManasiBansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 15, 2013
Dear Valued Guest ,

Namaskar !!

Thank you so much for your kind note, appreciating our staff for doing an excellent job during your stay.

I am pleased to note that our services and facilities came up to your expectations. It is our sincere and constant endeavour to offer the highest standard of hospitality in keeping with Golden Tulip Hotel Standards . Comments such as yours add to motivation and encouragement for the employees to move on with a renewed strength.

We regret your disappointment regarding the temperature in the rooms. However, we would like to state that the hotel is centrally air conditioned and the temperature is adjusted as per continuous feedback from the guests. We will take appropriate actions regarding this concern so that our future guests should not face any concerns like this.

Thank you once again for choosing and considering Golden Tulip, Amritsar as one of the best.

We look forward to welcoming you back.

Best Regards,

Kunal Moudgil
Front Office Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 12, 2013

I visited this hotel in December 2012. It is one of the best hotel in Amritsar...Rooms are pretty hygienic and spacious. It has all the features of a 5 star hotel. Hotel staff was friendly and helpful throughout our entire stay. Would recommend to all.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanuja C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, February 13, 2013
Dear Guest,

Greetings from Golden Tulip Amritsar !!

We thank you for your feedback and for sharing your views through the Trip Advisor forum. We are all delighted to know and to learn that you enjoyed the overall services of the hotel.

Your appreciation towards our service is certainly inspiring as well motivating for the team. Your appreciation will inspire the team to achieve higher standards of excellence.

We look forward to the pleasure of welcoming you back to our hotel soon.

Warm Regards,

Kunal Moudgil

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Amritsar

Property: Golden Tulip Amritsar
Address: 8 G.T. Road | Model Town, Amritsar 143001, India
Location: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 96 Hotels in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Amritsar 4*
Number of rooms: 52
Official Description (provided by the hotel):
One of the leading hotel chain worldwide “Golden Tulip Hotels Group” has set high International Standards world over and proved as a benchmark for other hotel brands as well.Golden Tulip Amritsar is a upscale 4 star hotel offering unique surroundings and décor providing a refreshing experience and exceptional service. All 52 rooms including 4 suites are one of the spacious rooms available in the city and have been tastefully designed. ... more   less 
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