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“Highlight of our trip to India”

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Golden Tulip Amritsar
Ranked #5 of 97 Hotels in Amritsar
Certificate of Excellence
London, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Highlight of our trip to India”
Reviewed October 25, 2012

This hotel sets are great standard in comfort and luxury. Great customer service, clean and beautiful.

We had a 1night stop over during our visit to Amritsar - we also got help from the staff to visit the Wagah Border. It is a little away from the Golden Temple so you will need to plan accordingly - but I did not see this as a problem due to the peaceful environment.

We still cant get over the meal we had a Moti Mahal which is part of the hotel! Great job guys!

Room Tip: The staff are very helpful so ask them for any guidance.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank adventure_ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 26, 2012
Dear Valued Guest ,

Greetings from Golden Tulip Amritsar !!!!

We thank you for choosing Golden Tulip in the Holy City of Amritsar for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services.

Your feedback has been shared with our entire team, and they are delighted to know that they have lived up and exceeded your expectations in making your stay here, a memorable experience. They thank you for this generous feedback.

Your genuine and valuable evaluation of our performance inspires us to continue achieving even higher standards of service excellence.

I sincerely hope that our distinctive service will persuade you to stay at many beautiful properties of Golden Tulip Hotels across India & world in the near future. We look forward to welcoming you back at Golden Tulip, Amritsar sometime soon.

Thank you and kind regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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949 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Ahmedabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 22, 2012

i visited the hotel while traveling to the golden temple city. we were a part of group, included children as well.The rooms are tastefully decorated and very comfortable. The service is efficient and makes you feel at home. The restaurants are nice. Caffeine is a must visit, one of the best restaurants Ive been to. Moti Mahal is nice as well. Most importantly the staff at reception & restaurants are well trained and very polite. Check out was done as quickly as check in.

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank ShantanuDevnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 23, 2012
Dear Guest,

Greetings from Golden Tulip Amritsar!!!!


Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We truly value your feedback and shall surely share your kind words with the entire team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and create a rejuvenating experience.

We look forward to your return visit to experience an uplifting experience with us at Golden Tulip in the Holy city of Amritsar.

Regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 21, 2012

We stayed at Golden Tulip Amritsar for one night in October 2012. The room was average but clean, however the service at reception was the worst we've seen during our trip in India. The staff at reception were generally unhelpful and unwelcoming, and the hotel charges very high prices for taxis. When we asked them to check our flights details, the answer was to go ourselves on the internet. Finally, at the end of our trip, we were going to miss our flight due to a problem reserving the taxi (this was the hotel's fault), they wanted to charge us 4 times the normal price to get to the airport with the hotel car... instead of helping us with our problem. In general, our advice is to avoid this hotel, we did not have a pleasant stay. The food at their "internationally acclaimed" restaurant is very poor and expensive, even though the service there is good.

Stayed October 2012, traveled with friends
Helpful?
1 Thank Yano224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, November 7, 2012
Dear Guest,

Greetings of the day!!

Thank you for the taking the time to share with us your feedback; I am disappointed to learn that you would not consider us again in the future. The attention the detail, design and effort that has been invested in the hotel , is unique and a true representation of India. It is most unfortunate that you did not find it to your liking. In the quest to exceed and cater to the needs of our guests, unfortunately, we have dropped the ball. I do hope you will give us the opportunity again of experiencing our hospitality and trust that we will ensure that proper training and learning will be the result of your feedback.

In the quest to ensure that you are looked after and offered exceptional hospitality, the eagerness of the team might have been too much, this I truly apologize for.

Once again, we thank you for your input and feedback!

Regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porlock, United Kingdom
Level Contributor
161 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed October 15, 2012

Good hotel in the centre of town with all the facilities you might expect including cable TV and WiFi (free). Rooms are smart and clean with constant hot water. Reasonable restaurant and coffee shop in which service is a little slow. Nice staff.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MillOaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 15, 2012
Dear Guest,

Thank you for sharing your views through TripAdvisor.

We are delighted to note that you had a comfortable stay with us.
Our goal as a Luxury hotel is to ensure that our guests depart content after a visit, and repeatedly give us the opportunity to serve them.

Your appreciation is a source of inspiration and will motivate all of us to scale greater heights of excellence.

The team and I, look forward to the pleasure of welcoming you to Golden Tulip Amritsar.

Thank you,

Warm regards

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2012

Golden Tulip is a Spectacular Hotel, as I travel a lot from London to Amritsar for business, I must say this hotel has made me feel at home all the time... I am truly mesmerised by the hotel, it creates new parameters for the hospitality industry, magnificent rooms, dazzling Lobby, ultra modern amenities; arbitrary to set standards seen elsewhere. Prudent rates, service charges entices one to revisit again and again. Spell bounded by the delicious food it has to offer every time I visit. I just can go on and on about this luxury and comfort I treasure all the time. The one thing that just wins my heart away and completely enthrals me is the radiant Front office team.. Kudos for displaying such art of service... for that matter Kunal, the Front office manager is to be credited for his astounding efforts. to sum it up in one word would be miraculous... Gaurav

  • Stayed February 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank GauravBhanot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 15, 2012
Dear Mr. Bhanot ,

Greetings from Golden Tulip Amritsar !!!!!!

Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice.

We are glad to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your recognition of our product, Food & Beverage and other services are appreciated by all of us. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service .

We look forward to welcoming you again soon in Golden Tulip Amritsar and in the meantime, if I may be of any further assistance, please do not hesitate to contact me.

Best regards,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shillong
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

Good value for money, best place to stay in Amritsar, hotel of international quality and secured,in an excellent location with a very good ambience.. I really liked this hotel. I arrived on a morning flight from Delhi and was checked in straight away, with no mention of how early it was. The staff spoke brilliant English and were so welcoming.The room was really lovely, with a huge king bed, TV and really good wifi. The rooms also have a fridge and the hotel provides..

  • Stayed August 2012, traveled with friends
    • Value
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Helpful?
8 Thank Yuvraj_Bhardwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 11, 2012
Dear Guest,

Greetings from Golden Tulip Amritsar!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.

I am pleased to note that you had a memorable stay at Golden Tulip , Amritsar.

Your feedback is most valuable to us and we look forward to welcoming you back on your next visit assuring you of our best services and personalized attention at all times.



Thanks ,

Kunal Moudgil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 11, 2012

Rooms are clean and very comfortable, food is good; but these aren’t the things that set this hotel apart. It’s the service – especially by the front desk. Check-in was quick, transport was promptly arranged as requested and check-out was effortless. We had two rooms. The regular check-out time is 12 noon but our train time was 5 pm. They readily allowed us to keep one room till 4 pm without any fuss. The staff led by their manager Mr Moudgil is very cooperative and takes good care of your concerns. I booked this property solely based on tripadvisor rating and wasn’t disappointed. Hotel is ideally located. Golden temple, jallianwala bagh, durgiana temple, hathi gate market and railway station are within 15 min drive. Highly recommended!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTulip1, Front Office Manager at Golden Tulip Amritsar, responded to this review, October 11, 2012
Dear Guest,

Thank you for taking out time and sharing your comments on TripAdvisor.

While our overall services have met your expectations and you found our hotel to be top notch, we thank you for your feedback regarding the our well appointed Spacious Rooms and the services. Special Training sessions are given to staff to provide Best of the best Services to our guests.

The team and I, look forward to your return and to welcoming you to Golden Tulip in the Holy city of Amritsar, in the not too distant future.

Thank you,

Warm regards,

Kunal Moudgil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Amritsar

Property: Golden Tulip Amritsar
Address: 8 G T Road | Model Town, Amritsar 143001, India
Location: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 97 Hotels in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Amritsar 4*
Number of rooms: 52
Official Description (provided by the hotel):
One of the leading hotel chain worldwide “Golden Tulip Hotels Group” has set high International Standards world over and proved as a benchmark for other hotel brands as well.Golden Tulip Amritsar is a upscale 4 star hotel offering unique surroundings and décor providing a refreshing experience and exceptional service. All 52 rooms including 4 suites are one of the spacious rooms available in the city and have been tastefully designed. ... more   less 
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