I stayed in a luxury suite in the hotel for 3 nights in July 2012. Tariff was pretty high but at the time of the booking and after reading several reviews and looking at the photos on the hotel's website, it seemed a good enough price for a 'suite' - the 2nd TV and jacuzzi was an attractive add-on for my teenage sons which also prompted me to finally book the suite and pay more. The suite overall was pleasantly decorated and the bathroom was very large with a separate walk in shower cubicle and a jacuzzi which my teenage sons were thrilled about. Cleanliness however i felt was a big issue as i felt that the house keeping staff just came and did an average job of cleaning up the room and bathroom. Bath towels were always an issue every single day, they would just leave 2 towels in the bathroom even though we were 4 of us, we had to ask for addtional towels from the house keeping which they would send after a lot of delay and this was repeated every single day. We did have 2 TVs in the suite but one of them was not in working condition, which even after requests never really got repaired. The staff overall were OK, but i do wish the front office staff had given me some useful info about our trip to Wagah border specially since i had booked the car through them - they never told me that men and women have to sit separately which resulted in a huge disappointment when we reached there as i was not able to be with my sons durng the entire ceremony, if we had known before hand then we would have adjusted and just stood or sat together as there was one specific area there where there is no gender bias. Also, inspite of asking, we were told by the hotel staff that we can carry our bags and purses to the border - BEWARE anyone who is planning a trip to Wagah border, you CANNOT carry ANYTHING on your person or in your hand to the ceremony area for security reasons, not even your wallet, fortunately we had hired the car from the hotel for the return trip as well, so at the last minute on reaching there when we were informed that we cannot carry anything with us, we were able to leave everything in the car, otherwise i wonder what we would have done or where we would have left our purses or bags. I would say overall our stay and experience at the hotel was just about average, for the kind of money i paid, i was definately expecting much more. Next time if i have to visit Amritsar, i would rather book a standard room at a better so called 4 or 5 star hotel and still pay the same amount of money and at least get a better value for money in terms of service and cleanliness/hygeine in the hotel overall and in the room and bathroom particularly. There is no air conditioning in the dinning and lobby area. Woud not recommend this hotel, would suggest to shop around a little bit more before deciding on the hotel, maybe as a last resort...........
- Official Description (provided by the hotel):
- HOTEL FAIRWAY has 4 types of rooms: deluxe, super deluxe, Luxury & Luxury suite. Hotel is centrally Air conditioned, Wi-Fi in Lobby area & Rooms, Multi-cuisine Restaurant, Valet Parking, 24 Hour Front desk, 24 hr Hot & cold running water in all rooms. Deluxe Room consists of a double/twin cozy beds with LCD, Tea & coffee maker in rooms, Broadband internet in all rooms. Super Deluxe room consists of a double/twin cozy beds with LCD, Tea & coffee maker in rooms, Broadband internet, Wi-Fi in all rooms with wooden flooring. Luxury Room is bigger than super deluxe, has wooden flooring & can accommodate 4 people in a room, bathroom has a shower panel with mist body flow showers. Luxury Suite Room has two big rooms, One is huge sitting area, & other is a big bedroom, 4 people can be accommodated, 2 LCDs in this room, Bathroom is equipped with shower panel with mist body flow showers & a whirlpool/Jacuzzi tub. ... more less
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