Decided on this hotel after reading numerous positive reviews about this hotel for our Amritsar trip during first week of Jan'2014. Booked a couple of double rooms (connected rooms) for our family of four. The check in was smooth and quick and the rooms were spacious and workable. We stayed for 2 nights and were fairly satisfied with the hotel. The positive points of this hotel are
1. They provided an early check in and allowed a late check out without any extra charge.
2. The front desk was manned by courteous, capable and well mannered staff.
3. They gave us a 15% discount coupon for a nice restaurant 'Bhrawan Da Dhaba' situated near the Golden Temple.
4. The front desk arranged a taxi for our Wagah trip and local sightseeing and were helpful in providing us information we required.
I would though, like to point out some minor quirks which need to be looked into
1. The room heaters of both the rooms were defective in the sense that they had a safety switch on the underside which kept switching the heater off throughout the night I had to get up out of the bed umpteen times to get it working again and again.
2. The wifi signal in our rooms was faint and not usable.
3. Both of our rooms were not provided with the complimentary assortment of coke/juice/cookies, etc. which was mentioned in the earlier reviews. They just provided the tea/coffee making supplies and a tiny pack of biscuits. The toiletries provided could also do a lot better.
4, The beds were too hard for my comfort.
5. The hotel is situated neither near the railway station nor the Golden Temple. You will have to take an auto-rickshaw for Rs. 100 every time you want to go either of the two places.
I hope the management keeps up the good work which will go a long way in keeping this hotel at the top of Tripadvisor rating ladder!
- Official Description (provided by the hotel):
- Hotel near Golden Temple & Railway Station, 24 Hours Pick & Drop Service (Chargeable), Day & Night Unique Service, 47 Luxury Rooms & Suites, 24 Hours Veg Kitchen, Fully Air Conditioned, Free Wi-Fi. ... more less
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