I visited this hotel on 9-11mar,2012 with my wife.....we read many reviews from tripadvisor and finally choose this hotel as it was near to railway station n golden temple was also 1.5km away. It suited to our budget too....We got book through a agent in delhi for B&B category, to our surprise when we entered the room it was good but the facilities required were very pathetic. We have to ask them for everything.the tea kettle was their but they said it would be charged if we want to use it. It is very surprising that every hotel provides these basic things in package but this people did not did so. They first said we will provide you then in the finally bill they charges us. the bath in the room lacks toilet roll n were given when asked or on demand. Their was no bedsheet on the bed n when asked about it they said this is the way we put it. the blanket was 2 single blankets and not double blanket. one can imagine that when going with wife or family one has to use 2 different ones.
I just want to convey them simple message that............
Please provide basic amenities to customers before they demand or ask them..I hope they improve on this when we visit next time.
- Official Description (provided by the hotel):
- Hotel near Golden Temple & Railway Station, 24 Hours Pick & Drop Service (Chargeable), Day & Night Unique Service, 47 Luxury Rooms & Suites, 24 Hours Veg Kitchen, Fully Air Conditioned, Free Wi-Fi. ... more less
- Reservation Options:
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