Just walked into this hotel in the afternoon without having done any research as the regular hotel at Amritsar was sold out. The hotel is located right on the mall road & is at an acceptable distance from the pillars of Amritsar, namely the food joints ( the kulcha wala, the puri longi wala, makhan fish, beera chicken etc). Opted to stay at this property as it was conviniently located for the work that I had at Amritsar. The rooms are wonderfully done & are quite clean & presentable but then thats just it. The service of the hotel is pathetic & even the attitude of the staff is quite rude at times. On the day of check in at about 3:00 P.M. I enquired from the room service if I could get food. The same was answered in the affirmative stating that chilly chicken & chowmein could be done up in 20 minutes. As I was famished I ordered the same, however the same did not come until 4:15 P.M. when I reminded the room service guy of the order. The reply received was a simple & curt not available. The routine was repeated at dinner time when the calls to the room service was transferred to a large number of people who seemed that they were just not willing to serve. However the worst was reserved for the breakfast when the service was in a total mess & everyone was shouting at the waiters as even tea could not be served by them for 45 minutes. Thus to sum up you should be prepared to go hungry if you do not want to venture out for food as the reply from the room service is " bread is not available" Tandoor is not working" & similar other excuses.
The hotel has a parking at its basement which require quite a bit of driving skill as it is very steep & has a pillar right at the end. You just cant expect vallet service & infact even the shutter of the basement shall have to be opened by you when you want to drive out.
The toileteries in the bathroom was extremely basic...just 2 mysore sandal soap.
The check out too was quite a hassle as I was promised a net rate at the time of check in but then I found that luxury tax & service tax has been added to the promised tariff. The hotel also charged a retention money of half the tariff for a late check out at 2 P.M. when the entire hotel was empty.
Thus had a pretty bad experience although to be fair to the hotel the rooms are done up nice but then one feels hungry & requires basic services even in the most beautiful of places.
- Official Description (provided by the hotel):
- Hotel 42 Amritsar is newly built luxury Hotel in Amritsar which is located at Posh Mall Road, The Shopping Hub of the Amritsar. Hotel 42 Amritsar is the most exclusive address, now a world of luxury, elegance & gracious efficiency. Amritsar Airport, Railway Station, Bus Stand and Golden Temple in Amritsar are just minutes away from the hotel. The accommodation consists of deluxe and super deluxe rooms refurbished recently with a designer's touch, spacious lounge, travel desk, most modern amenities like cable color television (24 hours international channels), private bath and shower, direct dialing, working desk etc. ... more less
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