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“Perfect stay.....”

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Best Western Merrion
Ranked #11 of 97 Hotels in Amritsar
Certificate of Excellence
New Delhi, India
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Perfect stay.....”
Reviewed October 2, 2012

Me and my daughter(who is 6+)stayed there on 29th and 30th September. All the people were really nice and helpful.Only once did we have some problem with the television..........within seconds someone was sent to sort out the problem.
The food at A-One restaurant was great. My daughter is very choosy about food but believe me she enjoyed eating there. The food was really awesome.
We stayed at room no 402 which was a corner room.........and we could get a good view of the streets.On the otherside of this hotel is HK clarkson Inn.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank minu_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 13, 2012

I stayed here for two nights on 20th and 21st June 2012. The room was good and clean. However my safe deposit box would not work so the staff had to bring another one that was put on the dresser in the room! The room was noisy as I was on the 2nd floor outside the room service kitchen and was woken at 3am with somebody stacking plates and talking loudly on the mobile! The room service was good and quick and the staff helpful.

Room Tip: Don't stay on the second floor near the room service kitchen. The staff are noisy.
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapusa, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2012

I stayed in this property in mid July....Like to say that i experienced the best hospitality...certainly i whould say that i will visit dis place again. The Front desk staff wer really helpfull....overall best deal for the price i paid.....

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inas1186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 2, 2012

The hotel is very comfortable, the rooms are huge and spacious. The bathroom is really good, has a bath tub and shower cabin, good skin cream :)
Room service is good, reception folks are really soft spoken and gentle, they prepared breakfast for us even at 4:30 AM, since we had to take the 5AM train back to Delhi.
We got complimentary mineral water bottles (unlimited) and buffet breakfast.
The best part about the hotel is the close proximity to the Golden Temple , Lawrence road and the Railway station.. its just 10 mins away..
All in all the stay was very comfortable and nice.

Room Tip: Don't take a room near the lift, it is really noisy, not due to the hotel staff but the other gu...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soni_tanu03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, Maine
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2012

This was our 1st visit to Amritsar and hence picking a good hotel at an affordable price was top on the list. Best Western Merrion was the perfect choice, 5minutes from the railway station, 10minutes from the main market and barely 10mins from the golden temple, want we spent almost no time in travelling. The hotel staff is fantastic, especially Ms. Kaur is very helpfull and though it's not a huge property, it still maintains the quality. Food served in the hotel restaurant is top quality.
I reckon this will be our preferred stay option every time we visit Amritsar.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MIKE40502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2012

Pros:
--- Rooms are well maintained & clean
--- Thermostat of AC works properly and cooling was good
--- Food was amazing!
--- Reception staff was well spoken and had perfect english
--- Rooms are value for money

Cons:
--- Slow Service
--- Slow Service
--- Slow Service
--- Did I mention slow service? Had left keys at reception while leaving room when going out and specifically asked them to clean room and take our dishes {after lunch} It wasn't done when we returned in night and room was stinking with leftover food. Took more than 5 calls to reception & housekeeping to get it cleaned.
--- Location is a bit odd, no medical shops nearby.
--- Food is overpriced

Overall had a good stay, had taken an executive suite and was priced decently.

Location: Its a bit far from the main City but radio cabs are always available.

Room Tip: Choose Executive suits, the price difference is not much and washrooms are excellent!
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarun C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
Reviewed June 26, 2012

After reading quite a few good review on this hotel, I have to admit we had good expectations, but what a disappointment.

The bedsheets got us wondering if they had been changed from the previous guests. The carpet under the bed was extremely dirty and covered with left over biscuit of the previous guests.

Though the food was good, we caught one of the waiter dipping his finger in one of our plate for testing as he taught it might have been cold...and plates were not always clean.

The front desk staff was just clueless (a part from one guy, i think is name is Gaurav) - We had requested a transfer from the airport to the hotel. When we arrived, the hotel car was there but waiting for somebody else. Upon asking him he called the hotel and were put into a taxi, yet we were still charged the double price!

Their idea of travel desk as advertised on their website is calling a cab that will take you to the temple. And if you ask too much, after two sentence they will start mumbling in Punjab. The same with their "IT guy", who seem to struggle sorting their internet out.

Also, group of Indian teenagers were allowed to run havoc in the hotel screaming and shouting past midnight. We were kept awake for hours and complained to the front desk several time, yet nothing was done which is unacceptable.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santa18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Merrion

Property: Best Western Merrion
Address: Ranjit Avenue | 45 District Shopping Complex B-Block, Amritsar 143001, India
Location: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 97 Hotels in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Merrion 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the heart of the central business district of the holy city of Amritsar, Best Western Merrion is an oasis of peace, Serenity and tranquillity. The hotel is located in the center of Ranjit Avenue with excellent accessibility to commercial districts and key corporate districts houses. The hotel offers its guests 40 well appointed and luxurious guest rooms along with Comprehensive business & Conferencing facilities. The Hotel offers a range of Dining Options including Roof top Pool Side BBQ, Round the Clock Coffee Shop, Multi-Cuisine Restaurant, Bar & Lounge and a Banquet Hall for large gatherings. The hotel can comfortably host up to 400 guests for banquet events with 3 conference & meeting rooms. The One- The Multi Cuisine Restaurant: Enjoy mouth watering delectable and authentic food at "The One." Designed with exquisite interiors and a calm relaxing ambiance, "The One" offers its patrons a memorable fine dining experience. Cup Lounge - Round The Clock Affair: Cup Lounge offers Round the Clock Service of Quick Bites for those racing against time and the a-la-carte menu also features Continental and Italian cuisines along with the must-have Indian dishes. Dazzle – Pool Side BBQ & Grill: Dazzle is an ideal place to relax by the pool side while enjoying the BBQ and beverages along with Live Music. Lava – Lounge Bar: Lava is the place to entertain and be entertained. Serving the finest selection of domestic and imported spirits with upbeat music and live-wire atmosphere, you will certainly be entertained. In Room Dining: If you don't believe in dress codes or are just not in the mood to dress up to dine out, just dial Room service. Our round the clock In Room dining allows you to kick back and relax in your room while we serve whatever it is that you are craving for in your room itself. ... more   less 
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