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“Gold Standard in Amritsar”
Review of Hyatt Amritsar

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Hyatt Amritsar
Ranked #6 of 112 Hotels in Amritsar
Certificate of Excellence
Reviewed May 20, 2014

It might sound like a strange place to go for a girl's weekend. But just four hours from Doha, myself and three friends just returned from an amazing weekend in this city. the weekend was made even more memorable by the team at Hyatt Amritsar.

One of the bigger hotels in the area, this hotel still maintained a cosy almost boutique feel with a comfy but compact lobby and designer trimmings. Check in was a breeze considering they were dealing with four tired ladies (it was 4am!).

As a Platinum Hyatt Gold Passport Member, I was upgraded to a suite - with a separate sitting area big enough for four of us to lounge around and have pre dinner drinks each night. The bed was typically comfy as per Hyatt standards and the bathroom was bigger than my living room. The bath tub was so long and wide I would lie flat in it.

One night of our stay was "dry" in the state due to the elections. We had brought duty free and the team arranged for us to have pre dinner drinks and snacks in my suite. We then had a marvelous meal in Collage, organized by the team there and based around our request for regional cuisine. Breakfast int he same venue was equally as good - service excellent and the food selection (especially Indian favorites) fresh, tasty and in abundance.

The pool and spa is exceptional. The spa has a range of treatments, quality of the therapists and the interior would rival any I have been to.

We organized two tours and a driver through the front desk team which was seamless. Our driver was well briefed and friendly, taking our over enthusiasm in his stride. The hotel also runs a free shuttle to the Golden Temple several times a day.

No request (even for a headache tablet at 4am) was too much for this hotel and special thanks must go to the GM Mr. Baghwan and his team especially Pearl and Vivek.

just a lovely

Room Tip: the suites are great and have a extra sitting room. Pay extra for the space.
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  • Stayed: May 2014, traveled with friends
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1  Thank rachelannmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 25, 2014

Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar and taking out your valuable time in evaluating our product and services. I am elated to learn that you had a comfortable stay as it is our constant endeavor to make our guest stay enjoyable and memorable. I am happy to note that the food was able to meet your taste buds. Your feedback pertaining to the various aspects of the hotel is quite inspiring for us and at the same time am pleased to hear that you liked the breakfast , pool and spa while the location met your expectations. Your compliments have been passed on to Pearl and Vivek from the Front Office whom you felt deserved recognition for the services provided to you during your short stay with us.

We look forward to welcoming you back and hearing from you soon.

Best Regards,


Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,547 - 1,553 of 1,825 reviews

Reviewed May 19, 2014

If you are looking for a comfortable stay in the holy city Amritsar, Hyatt is definitely the hotel you need to check into. The rooms though small are clean and are adequate for a short stay. The hotel service is also commendable with nothing to complain about. The only negative point I can think of is that the toilets lack water faucets, but are compensated with ample toilet paper!

The buffet breakfast offers a wide range to choose from. The indian palette has breakfast options from Chole Batura to south indian Dosa and Idli! The dinner buffet is also impressive with an array of indian as well as international cuisine to set your taste buds tingling. The hotel has pool, gym and spa facilities. There is a huge shopping mall right next to the hotel. If one is looking for a relaxing holiday, this is definitely the place to be!

  • Stayed: May 2014, traveled with friends
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Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 20, 2014

Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. I am glad to note that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and a memorable one. Also thank you for recommending Hyatt Amritsar through this medium to the viewers of your review. Your feedback pertaining to the service provided by the team is quite inspiring for the team here and at the same time am pleased to hear that you liked the breakfast spread, pool, gym and spa while the location met your expectations. Your mention about the faucets in the washroom has been well noted.
We look forward to welcoming you back and hearing from you soon.
Best Regards,
Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2014

I went for a family holiday and chose to stay at the erstwhile Ista, now Hyatt hotel.

I think I came back with an overall OK experience.

My pain points:
The rooms are just too small! Seriously! They are just beds fitted into square sized rooms. They can easily cut down on the giant wardrobe size and get some room space in there.
The food services are a bit questionable. And not too great

The goods:
It is not too far from Harmandir Sahab
It is away from the rushes and hustle bustle
The travel desk is prompt and helpful with cab bookings etc. Slightly expensive but quite okay overall
The staff is good and helpful
The gym is okay as well
It is next to a mall, in case you want to explore some food options such as an Amritsar Famous place called Bharawan da Dhabba.

Overall a good place. Can definitely do better.
My experience at some of the other Hyatt properties has been better.

But can stay here for a short trip.

  • Stayed: April 2014, traveled with family
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Thank fali84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 20, 2014

Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt and taking out your valuable time to evaluate the product and the service. I am glad to hear that the hotel location being in close vicinity from Harmandir Sahib and yet away from hustle bustle was appreciated by you. At the same time have made a note about your mention on the size of the room, the wardrobe and the services. We thank you for words of appreciation for the associates at the hotel whom you found to be helpful. I would like to assure you that your feedback will be addressed with the concerned and we do hope you will give us an opportunity of welcoming you soon to the hotel once again

Best Regards,
Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2014

Those the hotel was selected over many other choices, the basis of the choice was that it was managed by Hyatt. The stay was horrible, as the rooms were smaller than usual and the service was horrible. No one from the Operator to Front desk picks up the phone when you call them.....no matter what part of the day it was..........very unprofessional and very slow response............

It was a very frustrating experience and it ruined our stay.......

  • Stayed: April 2014, traveled with family
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3  Thank Sanj1703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 16, 2014

Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us on your recent trip to Amritsar. I am extremely sorry to note that the room size was smaller than your expectations and you also faced inconvenience with contacting the associates through phone. Your feedback has been well noted and discussed with the concerned team members. I would like to assure you that your recent experience was not reflective of our usual standards and I would request you to give us another chance to showcase our hospitality.

We do hope you will visit us again and look forward to welcoming you back and hearing from you soon.


Best Regards,

Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

my stay at Hyatt Amritsar was truly amazing loved every bit of it. the spa, swimming pool, hotel staff and everything related to the hotel is just perfect. I am glad that Amritsar has Hyatt(only 5 star hotel). would certainly recommend this hotel to anyone n everyone.

Room Tip: DONT get in the trap of local drivers to commute within the city. hire prepaid taxi or ask hotel sta...
See more room tips
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 15, 2014

Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to historic and culturally rich city of Amritsar and taking out your valuable time to share your experience.

I am elated to note that you enjoyed your stay with us as it is our constant endeavor to make the guest stay comfortable and a memorable one. Your feedback pertaining to the various aspects of the hotel is quite inspiring for my team. I am glad to hear that you loved the Spa, Pool and my team looked after you quite well. I am thankful to you for recommending our property among your acquaintances.

We look forward to welcoming you back and hearing from you soon.

Best Regards,


Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

Location: Excellent. Close to the Golden Temple.
Room: neat, tidy and spacious
Breakfast: good choice and variety
Service: very good
Price: surprisingly very reasonable for 5 star stay

No complaints about this place. Hope they maintain the the standards in delivering value for money.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rishima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 15, 2014

Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. We highly appreciate the time you have taken to share with us your feedback and am happy to learn that you enjoyed your stay with us. I am glad to note that you found the location of the hotel quite favorable and the food was able to meet your taste buds.

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2014

Stayed for 2 nights with group. Hotel location is plus point. The major attractions and good restaurants are nearby. Hotel is also attached to the shopping mall. Check-in and check-out both processes were done bit slowly. Staff took longer to arrange for tour taxi. However, taxi driver was very polite, well informed and guided us efficiently. The rooms are well done but without wi-fi. Hotel should consider providing free wi-fi in the room. Did not have any meals in the hotel.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spannase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded May 15, 2014

Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to Amritsar. We are happy to hear that you found the location to be convenient and it was easily accessible while you planned to visit the major attractions. At the same time I am extremely sorry on the inconvenience faced by you with the time taken at check in and check out and also to call for the taxi. Am happy to share that wifi has been installed in the guest rooms and you can enjoy the same on your next stay with us.
We look forward to welcoming you back and hearing from you soon.

Best Regards,
Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Amritsar

Address: G T Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Location: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Amritsar
#3 Spa Hotel in Amritsar
#3 Romantic Hotel in Amritsar
#6 Business Hotel in Amritsar
Price Range: $81 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more   less 
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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