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“Good Hotel in Amritsar”
Review of Hyatt Amritsar

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Hyatt Amritsar
Ranked #8 of 98 Hotels in Amritsar
Certificate of Excellence
Malaysia
Level 6 Contributor
264 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
“Good Hotel in Amritsar”
Reviewed April 11, 2014

No complaints on our 3 day stay at the Hyatt in Amritsar. It was a blessing being just outside the city center away from the traffic jams and narrow streets.

It's amazing given how symbolic a city Amritsar is to the Sikhs that so many streets in the city are not tar sealed or asphalt but remain dirt roads. Shocking! Half the time you get to the golden temple covered in dust from the 1km walk from the main street!

The Hyatt is next to a mall so there are options as far as some basic shopping and meals. There is a supermarket in the basement of the mall as well.

The hotel itself is good. It was originally a different hotel but has been taken over by the Hyatt. Staff are friendly and do their best. Rooms are sufficient. And the breakfast is....okey but nothing great. The big problem the hotel has at breakfast is in sufficient staff to handle individual orders and to keep the buffet carts filled. Too many chefs are stuck at individual stations instead of being in the kitchen and they are short of 2-4 waiters to deal with the busy morning crowd in the breakfast hall.

I didn't try the pool or the spa. I was told to come back for a massage and the guy at the counter appeared to be new, nervous and could not speak english so can't comment on the services at the spa.

I would certainly stay at the hotel again. Security is tight as expected and the concierge and bell boys excellent.

I would not say the this hotel is a 5 star hotel but probably somewhere in the 4 star range.

Prices for rooms were also reasonable in contrast to international Hyatt room rates.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diving-Addiction00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 18, 2014
Dear Valued Reviewer

Greetings

Thank you for choosing to stay with us and taking out your valuable time in sharing your experience of visit to Amritsar. My team is glad to learn that you had a comfortable stay with us as it is our constant endeavor to make our guests stay comfortable and memorable. We apologise for the inconvenience caused to you during the breakfast service and also at the spa. We will ensure that the same is addressed with the concerned team members by way of imparting training to them.

We look forward to the pleasure of your continued visits and assure you of our best services at all the times.

Best Regards

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Kuala Lumpur, Malaysia
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 8, 2014

Smooth check-in, staffs were very warm and welcoming, great hospitality, spacious and clean rooms. Good room service, love the breakfast, wish I had a longer stay to enjoy more. Great facilities, pool, spa, gym, free shuttle services to gurdwara, which we needed the most. There is a shopping mall opposite the hotel and very tight security, loved every moments spent here. Thumbs up!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KLgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 10, 2014
Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to historic and culturally rich city of Amritsar. I am elated to note that you enjoyed your stay as it is our constant endeavor to make our guest stay comfortable and a memorable one. Your feedback pertaining to various aspects of the hotel is quite inspiring for my team. I am glad that my team looked after you quite well and the Breakfast was able to meet your taste buds.
We look forward to welcoming you back and hearing from you soon.

Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 4, 2014

This is a lovely five star hotel tucked away at the end of the flyover, close to the Golden Temple making is perfectly located. The atmosphere was very relaxed and everything was arranged and organized as we expected. The rooms were comfy and of generous proportions and the restaurant had a varied buffet/menu every evening.

The staff made special touches like arranging everything for us personally to giving us packed breakfast when we left very early in the morning was really appreciated. We liked the rooms that front desk gave us which were extremely clean and very spacious. Every attention to detail was done with the utmost care. Although we had 1 overnight stay before flying home, we could have stayed for longer in the Hyatt.

We really appreciated the way the restaurant management advised us to have drinks on the bar terrace and starters which were lovely, whilst we awaited a table in the main restaurant. They even came to get us when our table was ready. All these little touches made our stay more welcoming and relaxing.

We were all very tired when we arrived late on Saturday evening but the comfortable rooms made us forget the hectic journey we had had.

It was a pleasure to stay at the Hyatt and we hope to come back very soon and stay again at the Hyatt Amritsar for a lot longer next time.

Room Tip: We had 3 standard twin rooms overlooking Amritsar. Beds were comfy and there is plenty of space for...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kamali_kuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 8, 2014
Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on you recent trip to culturally rich city of Amritsar and taking out your valuable time in evaluating the same. I am elated to note that you enjoyed your stay as it is our constant endeavor to make our guest stay comfortable and an enjoyable one. It was a pleasure to have you with us. Your feedback pertaining to various aspects of the hotel is quite inspiring . I am happy to note your mention on the ambience of the hotel and my team took special care of the details. Your compliments have been passed on to the Restaurant Team whom you felt deserved recognition for the services provided to you during your short stay with us

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

Awesome property and excellent management and they would ensure that all your needs are met..the arrangements from the hotel to sight seeing is awesome too . would like to recommend this hotel to all going to the golden city...

Regards,

Gani Khan...

Room Tip: speak the the sales team of the hotel as they would recommend the best ....
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ganikhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 4, 2014
Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. I am elated to learn that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and a memorable one. Your feedback pertaining to various aspects of the hotel is quite inspiring for my team here. I am happy to note that you liked the hotel, the management and my team made perfect arrangements for the sightseeing. I am thankful to you for patronizing our hotel to your acquaintances .

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed April 2, 2014

This was the first time we visited Amritsar and many of our friends have recommended us to stay @ Hyatt Amritsar. We were a little skeptical initially but after hearing some great feedback from our friends, we decided to stay there.

We would describe our experience as Amazing.

The property was great, the staff took care of every minute requirement we had, basically, this is what you expect from a 5 * property, to treat their client's like KINGS, and they surely do.

We would surely recommend this property to all.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faiyaz_Khairaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 4, 2014
Dear Valued Reviewer,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. I am elated to learn that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and a memorable one. I am happy to note that you admired the hotel and my team looked after you quite well. Your feedback pertaining to various aspects of the hotel is quite motivating for us. I am thankful to you for patronizing our hotel to your acquaintances.

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 2, 2014

Once again I had the oppourtunity to stay at Hyatt with my family and once again my choice proved right and totally gave me value for money.
ROOMS---Though the rooms were a little compact but they were very clean and neat.The housekeeping were very prompt in delivering their services to our needs.
The toiletries were but sparingly replaced and were not up to the Hyatt standard.Should be upgraded immediately.
FOOD---- The food was really superb and the vast variety served in the breakfast was really sumptuous and the service was remarkable.One cannot ask for more.
A special mention about their Asian restaurant TAICHI has to be made.The Chinese food served in this restaurant was to die for, and of highest quality,and here also the service was impeccable.This is a must visit restaurant in Amritsar.
LOCATION-- Though not in the heart of the city the hotel is well located and next to the Alpha mall which houses a lot of the major brands and also has a number of restuarants, and a big food court.
All in all had a great time at the hotel and it lived upto our expectations.

Room Tip: if travelling with family it is better to take a pool view room and an adjoining twin sharing room w...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JagatM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 4, 2014
Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. I am glad to note that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and a memorable one. Your feedback with regards to the refilling of the toiletries has been well noted and discussed with the concerned. I am glad to learn that the food met your taste buds. Your compliments have been passed on to the service and the culinary team whom you felt deserved recognition for the services provided to you during your short stay with us.

We look forward to welcoming you back and hearing from you soon.

Best Regards,


Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed April 2, 2014

This hotel is just incredible it was an amazing experience. The property and its staff just leave you spellbound from the moment you step into the lobby of the hotel. Everything was great from Cleanliness to decor, comfort, luxury, exellent hospitality , friendly staff and amazing food. Me and Family had a wonderful time looking forward to visit again soon.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zafar_Karamli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, April 4, 2014
Dear Valued Reviewer,

Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us at Hyatt on your recent trip to the historic and culturally rich city of Amritsar. I am glad to note that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and a memorable one. Your feedback pertaining to various aspects of the hotel is quite inspiring for my team. I am glad to know that my team looked after you and your family quite well.

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Amritsar

Property: Hyatt Amritsar
Address: G T Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Location: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Amritsar
#3 Spa Hotel in Amritsar
#4 Luxury Hotel in Amritsar
#6 Business Hotel in Amritsar
#10 Family Hotel in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more   less 
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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