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“Great stay!!” 5 of 5 bubbles
Review of Hyatt Amritsar

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Hyatt Amritsar
Ranked #9 of 96 Hotels in Amritsar
Certificate of Excellence
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great stay!!”
5 of 5 bubbles Reviewed January 19, 2014

My 2 friends and I spent 2 nights at the Hyatt in Amritsar Dec 21-22, 2013 and had a wonderful stay! The staff was more than accommodating and very friendly - thank you Kunal and rest of the hotel staff!! The room was great - clean and comfortable. The food was amazing and the dining room had a nice ambiance, especially with Christmas just days away. The location may not be to be in a happening area but don't let that dissuade you because shopping and restaurants are just a quick auto-rickshaw or cab ride away! There is a mall right next door in which we did manage to do some shopping at decent pretty prices. I would absolutely recommend this hotel!

Christine - Canada

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank polskizMTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, January 23, 2014
Dear Guest,
Greetings from Hyatt Amritsar!
At the onset, I would like to thank you for choosing to stay with us and taking out your valuable time in evaluating our product and services. We are happy to hear that you enjoyed your stay with us and also the food, it is our constant endeavor to make our guest stay comfortable and memorable. Your compliments have been passed on to Kunal from Front Office whom you felt deserved recognition for the services provided to you during your short stay with us.
We look forward to welcoming you back and hearing from you soon.
Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,474 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
New Delhi, India
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed January 19, 2014

I went to this hotel when it was known as Ista. Even though this hotel has all the elements of a 5 star (not sure if it's one), I was disappointed by the size of the rooms. I stayed here for a night on a business trip and was really not pleased with the quality of the room. On the plus side, the room was spick and span, had a central control unit (always a bonus when you are tired and lazy). I was really impressed by the breakfast menu though (probably the best breakfast I have ever had in a hotel). They had an expansive list and exotic dishes like Ratatouille on offer. Overall quality of the hotel is good but the location isn't. It's located on the highway so plan accordingly.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AswinSridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, January 23, 2014
Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay once again with us and taking out your valuable time in evaluating our product and services. I am sorry to learn that you did not have a comfortable stay with us as you found the room size to be small. The hotel has received the accreditation as 5 star deluxe hotel. We thank you for your feedback on the breakfast buffet which is quite motivating for the culinary team and I am glad to learn that you enjoyed the food.

We look forward to welcoming you back and hearing from you soon.

Best Regards,

Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
COVENTRY
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

we had a amazing stay at the hyatt and enjoyed every moment, the services provided by them are at its best and the staff is really caring and kind. We had an unfortunate incident were my sister was ill since she was travelling to india for the first time but the staff was really kind and the doctor was available within minutes. We also loved our trip to the golden temple which we visited in the hotels vehicle in great comfort.... i would like to thank the staff for the great service and look forward to visiting soon :)

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BHAVIKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, January 23, 2014
Dear Guest,

Greetings from Hyatt Amritsar!

Trust your sister has recovered well, thank you for choosing to stay with us and taking out your valuable time in evaluating our product and services. It is our constant endeavor to make our guests stay comfortable and memorable. Am pleased to note the team looked after you all well.

Looking forward to welcoming you’ll back and hearing soon.

Best Regards,


Bhagwan Balani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed January 18, 2014

I was there with family on new years eve and to on a nostalgia trip to the place I worked ten years ago. The location of the hotel is indeed very convenient to visit most hot spots.
The food on offer is surprisingly devoid of the local flavours.If you are staying here ensure that you eat out at fantastic places like Kanha sweetes on Lawrence road, Barwan Dhaba near the Golden temple or Kesar Dhaba in katra area.
The new year party was a mess with the locals crowding on the bar counter and you have to beat a hasty retreat. The rooms werent really spacious, though well equipped.

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank arun v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, January 23, 2014
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us and taking out your valuable time in evaluating our product and services. I am sorry to learn that you did not enjoy your stay with us. Your feedback has been noted and I assure you that you will definitely see the difference upon your next visit with us. Your feedback pertaining to the food has been discussed with the Head Chef and the same has been improved. I would request you give us another chance to showcase our hospitality, this time.
We look forward to welcoming you back and hearing from you soon.
Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 15, 2014 via mobile

Our expectations of this hotel were not high. It is obviously the most modern hotel in Amritsar and the rooms are pretty typical of what you would find at any modern business hotel. However what makes the difference are the staff who are outstanding. We dined in the restaurant for 2 breakfast and 2 dinners and they were all excellent. The service was as good as we have experienced at any top restaurant. The breakfast buffet was very good, and while there is an extensive buffet for dinner as well dined off the a la carte menu both times, I would have no hesitation in recommending this as a place to stay in Amritsar.

Stayed January 2014, traveled as a couple
Helpful?
Thank Antony12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, February 5, 2014
Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for your valuable feedback, I am glad to learn that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and memorable. I am delighted to learn that the food met your taste buds and you like the service extended by my associates. Your feedback pertaining to various aspects of the hotel is quite motivating for the team here.

We look forward to welcoming you back and hearing from you soon.

Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 of 5 bubbles Reviewed January 9, 2014

To their credit, the staff try to be as helpful as they can (even if they aren't always successful). The wifi isn't cheap (let alone free, as it is at the Radisson Blu across town), and neither is the restaurant, but the food court at the mall across the road is a nice alternative. The location puts it not too far from the old city, and taxis and tuk-tuks are plentiful to get you there. If you get a room on a high floor, you can just see the Golden Temple in the distance (the view is actually rather good).

This is a safe choice for a decent/average stay, but being a Hyatt you'd hope for more -and you'll certainly pay for more.

If I visited Amritsar again, I'd probably stay somewhere closer to the old city -and with free wifi.

Room Tip: Higher-up floors facing into Amritsar enjoy a very good view.
See more room tips
  • Stayed December 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MyNameIsNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, February 5, 2014
Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for staying with us and taking out your valuable time in evaluating our product and services. Your feedback regarding the team and wifi has been well noted and will surely look into the same while extending the wifi facility to the rooms too. I would like to request you to give us another chance to make up for your experience on your next visit.

We look forward to welcoming to back and hearing from you soon.

Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed January 7, 2014 via mobile

The hotel was comfortable . I felt there was a shortage of house staff as used plates were lying outside rooms for the whole day . Otherwise a convenient location near the Golden Temple and next to Alpha One mall .would repeat my visit on our next visit to the Golden Temple .Good food especially the Chai at breakfast .

Stayed December 2013, traveled as a couple
Helpful?
Thank charmwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G M, General Manager at Hyatt Amritsar, responded to this review, February 5, 2014
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us and taking out your valuable time in evaluating our product and service. I am glad to learn that you enjoyed your stay with us as it is our constant endeavor to make our guest stay comfortable and memorable. Your feedback with regards to the plates has been well noted and the same has been shared with the concerned department head while necessary steps have been taken on the same. I do hope that you will give us one more opportunity by staying with us on you next visit to Amritsar.

We look forward to welcoming you back and hearing from you soon.

Best Regards,
Bhagwan Balani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Amritsar

Property: Hyatt Amritsar
Address: G T Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Location: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Amritsar
#3 Spa Hotel in Amritsar
#5 Luxury Hotel in Amritsar
#6 Business Hotel in Amritsar
#10 Family Hotel in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more   less 
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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