While traveling in the height of summer we found comfort and the best customer service in India at Bharat Hotel. The building itself is in a great location, very close to the railway station and the workers at the hotel even came to meet us at the railway station to lead us to their doorstep. The rooms are spacious and comfortable and have beautiful wood covering everything. But what makes this hotel so wonderful are the wonderful people that run it. The owner, Karandeep, helped us with everything we needed. He booked us taxis, directed us to restaurants and provided directions to everything in and outside of town. Being a guide of Amritsar, Karandeep was able not only to organize our short stay, but also give us endless history of the city as well. Though most of the other staff didn't speak much English and we didn't speak Hindi, they were incredibly kind, knew what we needed and wanted, and whenever we asked called Karandeep who came over immediately to answer any of our questions. Even the day we left, they found us last minute tickets, carried our luggage to our bus and waited until we drove away, smiling and waving the whole time. Amritsar is a beautiful city but a difficult one to navigate. Bharat Hotel made our trip easy and far more enjoyable. I cannot thank Karandeep and the whole staff of Bharat Hotel enough for their kindness and immediate love. If you go to Amritsar, you must stay at Bharat Hotel!