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Reviewed October 25, 2017

Visited Nashik on weekend with bunch of family friends , had booked weekend package with Expressin which is highly recommended if visiting on weekend for 3 days 2 nights

In detail.
Good
1. Location- Situated bang on Nashik-Mumbai highway at Pathardi fata,it's most noticeable and attractive property by the road. Near to Vineyards, Panchvati, Pandvlina caves etc. Most places to visit is within 30 mins of driving distance.

2. Lobby :-Well decorated lobby with moderately sized reception.

3. Rooms:- We have opted for standard room and I must say even though it's standard room,the room was adequately sized.Bathroom was clean and whole property is well maintained.

4. Ameneties:-Good Wifi working across hotel . Squash court, Medium sized swimming pool, Huge lawn, good spa, huge Gym, nice shopping store, roof top lounge,mini fridge and lots of other things.

5. Food :- Breakfast was good,Lunch/Dinner well spread with good options .Chai Katta (High Tea) good concept in evening.Overall delicious just above average food.Average because I had better spread in other 4/5 stars.

Needs Improvement
1. Parking:- Ample free parking available not good.Be careful couple of cars got scratches due to some mischievous kids, security and management just apologised and said will refer to CCTV never came back.

2. Check in:- Warm and fast check in.Only thing is that they just give one digital key even if you are 2 or multiple. Key is needed to use lift while going up. Strangely they didn’t gave extra keys to few of us, asked for Rs.200 but for couple of us they gave two keys.

3. Service : Staff courteous , needs some more training , during heavy rush they are bit ill equipped, may be its business hotel and leisure traveler has different needs. First day our 25 people lunch took 2 hours with many mixed up orders,finally they apologized and served whatever we wanted. Some times in room services took long time.Otherwise staff is good ready to help.

Over all excellent value for money, we all enjoyed a lot, recommended

Room Tip: Higher floor, east wing if need peaceful sleep
  • Stayed: October 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kunjal76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded October 26, 2017

Dear Sir,

Greetings of the day!!!!

At the outset we would like to Thank You for your stay with us and the valuable feedback shared by you, its feedback of this kind which helps us in knowing ourselves better and to innovate continuously to exceed Guest Expectations. The points addressed by you have been noted and appropriate action has been taken.

Looking forward to Welcoming you again.

Regards,

Hrishikesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2017 via mobile

Nice property. Lovely staff. Excellent service. It has the best Gym and Spa in Nashik. Nice food. It has all the amenities . It even has shop inside a hotel . Room size is excellent. Hotel management Led my Mr Vikas takes care of each and every guest.

Stayed: September 2017, traveled on business
Thank Niteshsubi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded October 25, 2017

Dear Sir,

Greetings of the day!!!

At the Outset we would like to Thank You for your stay with us and the Honest Feedback shared by you, its feedback of this kind which encourages the team to perform well and exceed expectation.

Looking forward to Welcoming you again.

Regards,

Hrishikesh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2017 via mobile

If your ambition is to live in a Railway Station, this hotel is a good choice. Difficult exit from NH (if you miss it, next exit is 9km away). Long wait to find a valet to get your bags out & park your car. Checkin, thru an untrained, mediocre front desk, was surprisingly fast but was agony for others checking in.

Deluxe Room was nice, well equipped with working foot massager, not sanitised, but then hygiene is lacking in hotel. Door knobs to handles and lift buttons need sanitising! Ensuite bathroom was good. In room dining staff were responsive. Laundry is efficient.

Fortunately, I checked my bill on checking out. Hotel had cheated by introducing other guests breakfast tabs in my bill. Made me wait for 45m while they checked their mistake & then reversed it. As breakfast was included in my tariff, it was an easy cheating claim to dispute!

Overall, front desk needs revamping, GM needs to be accessible. Stay if you have no option

Stayed: October 2017, traveled on business
Thank IndianUncle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded October 25, 2017

Dear Sir,

Greetings of the day!!!

At the Outset we would like to Thank You for your stay with us. We have looked into the feedback shared by you and have taken strong action on the people concerned, as we believe in the organization's integrity and do not tolerate anything which would compromise it. The access to the Hotel is made through the Service Roads and service road needs to be taken before the entrance into the city limits directions are available over the phone if required feel free to contact the Hotel Board line and get directions to drive in.

All the Senior Management of the Hotel is available on call to Assist you if required the number for the General Manager is available on the Website also if required. for any further assistance you may require in this regard feel free to contact us.

Looking forward to welcoming you again.

Hrishikesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2017 via mobile

Was visiting Nashik for leisure with family.
And after going all reviews @ TripAdvisor,I finalized this property and I must say it lived up it's expectations.
Let's discuss about this hotel in detail.
1.Location- Situated next to Nashil-Mumbai highway at Pathardi fata,it's most noticeable and attractive property by the road. Though it's far away from city center,in way it's boon for those who seek solace and peace.
2.Parking:- Ample free parking available and secured one.
3.Reception:- it's nice moderately sized ,well decorated lobby with Ample seating to entertain guests.
The Aster restaurant which serves complimentary breakfast is just next to Reception lobby.
4.Check in:- Warm and fast check in.Only thing is that they just give one digital key even if you are 2 and multiple.And Key is needed to use lift while going up and other members if come alone ,has to ask Reception to escort to room.
5.Rooms:- We have opted for standard room and I must say even though it's standard room,the room ha adequate size,place to store your luggage,a electronic safe,and cupboard to hang your clothes.
6.Amneties:- Free and fast wifi.I clocked speed of 2.71 Mbps and that too stable.
It has electric kettle with more than sufficient tea,coffee sugar and milk provisions and even house keeping staff freq.asking if one needs more and they provide you Bottled water whenever you need after finishing 2 complimentary bottles that to on the house.
All essential toiletries are provided and shoe shine.
Toilet:- A clean toilet with 24 hrs hot water with shower and spout.Shaving mirror ,a hair dryer and power point for shavers.
Small corner for clean commode.
Size wise the toilet space is congested but it's okay!
View:- We stayed in West wing of hotel and it gives superb view of Bustling Mumbai highway and fly over with distant hills on far distance.
The east side portion of property is connected by a sky walk at second floor and it gives magnificent view of hotel property and surrounding
It's covered one.
One can get swimming pool view if one gets rooms Lt side.
Go for higher floor rooms as it gives best view.
Cleanaliness:- Rooms are sparkling clean,well maintained and linen are fresh and perfect white.
The bed is comforting and gives peaceful sleep.
Food :- Breakfast was good,well spread with all options since we had only one breakfast,we dont whether there are different menus for breakfast every day.
We had dinner at Nashik's most talked restaurant" After Dark" and it's ambience was breath taking.
Initially it was open to sky giving all round view of City and sky but unfortunately now it's covered with high dome ,restricting to only small piece of City view .(Managment says due heavy mansoon in Nashik,they have to cover it up)
The seating at restaurant is comfortable and cosy for social drinking but too uncomfertable while eating as tables are low placed and chairs are much in length,making one to bend fwd to eat.
The Prwans Curry ,we ordered was excellent,Prwans were big and fresh.Mocktails are quite chilling.
Pricing is on higher side but it's personal thing.
Hospitality:- best is only thing I can say!
Checkout :- easy and fast
Overall a really 4* property with 5 * hospitality and great food.
Price wise it's expensive but worth of every penny you spend.
I will recommend this property everyone with different needs!!
Thanks for reading lengthy review.
I am happy to answer any queries promptly and honestly.

Stayed: October 2017, traveled with family
Thank rajk93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded October 11, 2017

Dear Sir,

Greetings of the day!!!

At the outset we would like to Thank You for choosing us for your stay and your Honest Feedback. Its feedback of this king which helps and motivates our team to do better and exceed expectations.

Looking forward to Welcoming you again.

Regards,

Hrishikesh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2017

Express Inn is a very well managed Hotel in Nashik. They stay true to the promise of Business Luxury in every aspect of their service. The staff is well trained and courteous in their approach to guests. Rooms are spacious, the food is good and the spread is adequate. They could certainly look at improving the breakfast spread(perhaps the Masala Dosa could be less oily!). Overall a very pleasant and warm experience.

  • Stayed: October 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank ShivkumarM21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded October 10, 2017

Dear Sir,

Greetings of the day!!!

At the outset we would like to Thank You for choosing us for your stay also we would like to Thank You for the honest feedback shared by you, its feedback like this which motivates the team to do better and exceed expectations.

Looking forward to Welcoming you again.

Regards

Hrishikesh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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