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Reviewed July 20, 2017

The hotel was as wonderful as 2012 and even better in many ways. We got married off in the same hotel in 2012 and always visit it when we visit Nasik.

It was a cousins wedding from 8th July onwards and the staff was amazing. The Operations Manager, Kanika Bakshi is exceptional and no wonder that her staff is amazing too. Wedding celebrations went on smoothly under her supervision and we had no complaints.

Food quality is great and has even become better as compared to the past.

House Keeping calls get answered on the first ring. Whether its to get laundry picked up or fresh towels delivered they are spot on and fast.

Wishing Express Inn all the very best and success!

  • Stayed: July 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Ritu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded July 23, 2017

Dear Ms. Ritu,

Greetings of the day!!!

At the outset we would like to thank you for choosing us and are glad to see the honest feedback shared by you. It is feedback of this kind which encourages us to exceed expectations and deliver Guest Delight.

Looking forward to welcoming you again.

Regards,

Hrishikesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2017 via mobile

This is new place in nashik
Nice for evening hangout
Ambience is excellent
But the food menu is limited variety
Starter's
Main course as well as Deserts
They need to improve to match with Barbecue Nation's and Ville
No Prawns
Limited sea food options
For seafood lover why to waste money if you get more in same amount
Location excellent
Ambience is not everything

Stayed: August 2016, traveled with family
Thank Jamal Akhtar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded July 17, 2017

Dear Sir,

Greetings of the day!!!

We have taken note of your valuable feedback and appreciate the concern raised by you Barbeque Ville deals in a particular cuisine of food and we have a different cuisine, how ever we will try and match up to the cuisine to suit to your palette during your next visit.

Regards,
Hrishikesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2017

They are true as they say - 5 star luxury "BUSINESS" hotel. Yes, they mind for their business only.
I stayed here for a night, had to start early next morning, but could not sleep due to loud noise coming from the adjacent room. For once, I thought it may be a wooden partition !!!
I complained to room service at 00.30 hrs., the noise remained.
Again complained at 01.30, but no use. Then I gave up. The mgmt. said that they reminded the guests and assured that everything is under control, but noise continued till almost 03.30 hrs.
Next morning I asked for the complaint register at the reception. They gave me the feedback form to lodge my complaint !!!!! It was the height of the innocence for a 5 star hotel that does not have a complaint register.
The Manager replied that, he too was being humiliated, when he tried to instruct them. Why couldn't he called hotel security? So, no action, and no result.
All the guests are suppose to behave in a decent manner. Is it not the mgmt. duty to control such road side rascals, coming with bag full of money? Or the hotel mind only for the "Business".
5 star ratings for room, food, cleanliness etc... all pleasant, perfect and excellent..
but sorry guys, cutting the rating for no control over such people (you may understand my feelings)...

Room Tip: All the rooms are good, but avoid weekend stay, since very useless people come, misbehave and spoil hotel's reputation.
  • Stayed: July 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Raj_Josh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HrishikeshJ01, General Manager at Hotel Express Inn, responded to this reviewResponded July 18, 2017

Dear Mr. Joshi,

We have taken note of your feedback and have addressed it seriously with the concerned team members, this is definitely not our standard of operation, we assure that this will not be repeated again.

Looking forward to Welcoming You again.

Regards,

Hrishikesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2017

The hotel is easily found using Google Maps (it's located right on Mumbai-Agra road). I did a one night stay at this hotel. The ambience is very good and they have free wifi for their guests. Not many options in buffet breakfast but good enough. In dinner we had Dum Biryani which was tasty. Enjoyed the stay.

  • Stayed: June 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank NileshG253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2017 via mobile

It was my sisters marriage and had a two days stay . With all the functions and the hotel rooms everything was just perfect , it was really a very great experience with the hotel. The staff was really helpful.From the check in to the check out all went smoothly , weather it be the frontdesk ,the concierge , the room service everything was upto the mark.
Ofcourse the food was delicious. Special thanks to mr.ashok who helped alot during the checkin and most important the operational manager miss.kanika , she was gentle and really very helpful and cooperative. Would really look forward to stay with you guys very soon. Thank you for such a great experience.

Stayed: July 2017, traveled with family
Thank PankajK1834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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