The Hotel is well maintained. The standards of cleanliness are good. I want to register my appreciation particularly for their restaurant. The taste of food and their preparation is excellent. The staff is courteous and welcomes guests smiling.
The professional handling of guests by Mr. Prasad Bhatta in particular, deserves special mention. He makes guests feel special with his dedicated and personal attention. He accepts all their out of turn requests cheerfully and lives up to their expectations. He is always alert and attentive and maintains a discreet watch on the guests for their requirements. Whenever called upon to make alterations to the preparations to suit the individual tastes of guests, he has proved his expertise in the cuisine by perfectly catering to their special tastes. He is capable of obtaining the desired response from the stewards happily and cooperation from his colleagues respectfully.
May I request the administrative authorities of Hotel Express Inn to take special cognizance of my appreciation of the services rendered by Mr. Prasad Bhatta, Captain at the appropriate level. It will be nice if I am kept posted about the matter.
Thanking you with anticipation
- Official Description (provided by the hotel):
- Built to mark a renaissance in standards of service and style, the 197 exquisitely-furnished guest rooms and suites present the finest in hospitality and personalized service. The discerning business traveler will appreciate the state-of-the art business and conference facilities as well as a selection of refined cuisine. Gourmet delights are available at the 24-hour coffee shop "Aster", The Lounge Bar presenting the choicest beverages from round the globe at "Le Bar-Salon". Experience our warmth and great service. Welcome to Express Inn.... ... more less
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