My husband and I took a trip to elephanta caves through this travel agency in Mumbai: CAPER TRAVEL, http://caper.travel http://www.capertravelindia.com It was perfect!!! We took a private tour, the guide really good, he was born in the Elephanta island, good speech, good quality of information. We made all the payments by internet from home and everything went perfect. The boat trip from Mumbai to Elephanta caves starts at India gate, it´s very messy and lots of people don´t speak any english, it´s hard to see the price of the tickets, it´s very noisy and confusing, it´s much better to go like us with a guide. The boat is the average in India, don´t get shocked. Don´t eat at the boat, take your own bottled water. Inside the boat it is allowed to take pics even there are warnings against taking pictures. In Elephanta caves you have to pay 20 indian rupees to use a video camera. Inside the caves take the shots with no flash, you will have better pics.
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