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“Building work in progress and had to move to another hotel”

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Elysium Garden Hill Resorts
Ranked #30 of 95 Hotels in Munnar
Sheffield, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Building work in progress and had to move to another hotel”
2 of 5 bubbles Reviewed January 10, 2014 via mobile

We had high hopes of the Elysium gardens as it promised great views and some tranquility out of the Munnar bazaar.

Whilst it's situation is spectacular, on arrival it became clear that there was huge building work ongoing to expand the hotel. There was constant noise 7am-7pm despite the staff assuring us that the drilling/grinding would stop by 3.30pm. There was also no restaurant available, although the evening meal in our room was delicious, breakfast less so.

Our room, where we spent one night, was clean and pleasant enough but the decor and furniture dated. The garden area outside was beautifully tended to and would have been a great place to sit had the noise not been unbearable. On our second day our driver suggested we seek alternative accommodation. The hotel staff initially took us to an equally noisy place near the bazaar which we politely declined, then the T&U hotel further up Top station road, which was excellent, see review on their page. Hence the staff should take some credit for saving our Munnar stay!

We are sure that the work will result in a nice hotel with stunning views, but we were left wondering why on earth the hotel was still accepting guests during this period. We would also recommend checking whether you will be in a new or old room once the work is done.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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442 reviews from our community

Traveler rating
    195
    148
    56
    20
    23
See reviews for
203
148
5
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Tirunelveli, India
1 review
4 of 5 bubbles Reviewed January 7, 2014

We did online booking for my family and the rooms were allotted adjacent to each other. The food offered were good to satisfy everyone's palate including foreign nationals.The rooms were clean, neat and tidy. Overall it's worth the stay for our three nights.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank KIRUBAKARAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbatore, India
1 review
4 of 5 bubbles Reviewed January 7, 2014

It seems that the rooms prices are too high when there is a season in Munnar. The price paid for my rooms are seems little high when compare to room size. Any how Breakfast and dinner complement with room rent is good especially stay with family. Nice reception & dining hall.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Senthil Kumar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed December 29, 2013

We stayed at this hotel for 3 nights. The experience was not great at the hotel. Only saving grace was the view from the room. However the food, room, bed and cleanliness was very average. Also the wifi was unstable and sometimes very slow.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aggarwalvarun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed December 29, 2013 via mobile

All the good comments are paid as the hotel was horrible. The room was nt good at all . The mattress was not covered properly with bed spread. Half mattress was visible n was stinking. The furniture was broken. Coming To food . Dinner was horrible. in pindi channa , paneer was nt fresh
We were nt able to cut it with spoon or chew it
Our stay was for three days but we left in one day. Pathetic room. Pathetic service. Won't recommend it at all. Mr rajesh n mr sudeesh can't do anything except saying sorry. They took full amount from us.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank arushi nagpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed December 20, 2013

We did our booking 2 months in advance and got our cottages confirmation written on mail. Now, when we checked in at 3 pm today, they have given us cottage for one day and asking us to move to their executive rooms tomorrow. For us, who have been traveling around the world, this is our worst experience with hotel industry, esp when we are traveling with 3 senior citizens and 6 children!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travindian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 19, 2013

Taking into consideration the cost per night, the hotel is not that worth. When I had gone, a construction work was going on with lot of noise and dust around. The rooms were nice. Food quality wasn't good except for rotis and dal-rice. They served a horrible fish curry. The staff is very polite and helpful. Overall, not worth the money. My driver also informed me that in this rate i would have got a much better hotel in Munnar town itself.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank Anupam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elysium Garden Hill Resorts

Property: Elysium Garden Hill Resorts
Address: Top Station Road, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #30 of 95 Hotels in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elysium Garden Hill Resorts 3*
Number of rooms: 20
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