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“Absolutely pathetic hotel” 1 of 5 bubbles
Review of Igloo Nature Resort

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Igloo Nature Resort
Ranked #78 of 95 Hotels in Munnar
Pune, India
1 review
“Absolutely pathetic hotel”
1 of 5 bubbles Reviewed November 8, 2013

We stayed in this hotel very recently and was amazed to find that this was actually rated 4/5 on tripadvisor. Firstly there was no hot water in the hotel. The cable connection had only 1 non-Malayalam channel. Doors and drawers were half broken and shaky. Even the door latch of the toilet was made from recycled plastic (not joking). The staff was completely unprofessional and untrained. The stuff they serve as complementary breakfast was disgusting and some of those items were not even fit for human consumption. Never opt for this hotel especially when you find that travel agencies recommend this hotel as a good choice.

  • Stayed November 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Ketan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
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    96
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Pune
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 7, 2013

We just returned from one week Kerala trip and stayed in Igloo hotel for 3 nights. We were very disappointed with the stay. We probably had high hopes based on the reviews posted on this site but our experience was very different. I wonder if many of the ‘Excellent’ reviews have been posted by the hotel using fake accounts.

We had booked a double room cottage through Yatra.com and when we entered the cottage assigned to us, it will full of mosquitoes and had slugs in the bathroom. When we requested the Manager to give us another room as we could not stay with room full of mosquitoes he advised us to pay more for a different room or contact our travel agent because he could not do anything else.

Below are some pros and cons of this hotel. Be aware, as it is highly over priced for its location, maintenance and service.

Pros:
- Mountain View: The view from the cottage was good but it is because Munnar is beautiful and you could probably get that type of view at any location.

Cons:
- Terrible service: For every request, we had to call the front desk more than once and even then they took hours to address small requests.
- Location: The hotel is 8 km from Munnar town and near nothing. Once you are in the hotel you are stuck as there are no facilities or restaurants nearby.
- Rooms: Maintenance of rooms is terrible and TVs are from 1980s. Furniture is at best creaky and dated. We learnt how to live with slugs as we found a couple in our cottage every day when we returned from our daily visit.
- Food: The taste was good but it was way over-priced. They know there are no restaurants nearby so you have no choice but to pay hefty price for their regular food.

  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ymad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Munnar hotels

Pune, Maharashtra, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 28, 2013

I stayed in Igloo on 1st Week of October. Scenic View From Room was awesome. Hotel is little far from the town but its manageable. If we leave the food quality which was average than everything is best in this hotel. Specially the staff was very cooperative.

Room Tip: Try to book on 2nd(Top) Floor, You will really enjoy the view from room specially the Sunrise.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oct_First_Week_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilaspur, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 24, 2013

We family, & friends of 07 stayed in the hotel on 18'19'&20th sept 2013. Igloo resort is decent & well maintained.the resception staff were friendly n helpfully we have enjoyed the view / trip . The food was nice in your restarting.Everything was very nice & we have the stay.C gopal rao

Room Tip: All rooms in igloo resort are nice,enjoyable
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chamrty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visakhapatnam, India
Level Contributor
2 reviews
3 of 5 bubbles Reviewed October 5, 2013 via mobile

Good one for a very good view,
But far from munnar town.
Breakfast complementary is very good,but food is not impressive.good service from staff.
Mattupety dam,tea museum,eravikilam are far.
Good garden.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sureshdivya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 1, 2013

The hotel is good but being north Indian suffered for food. The chapattis are not good and even don't like veg curry. But there was no choice as no eatery or restaurants nearby. If you can eat rice then there will not be any problem.

Room Tip: All standard rooms are garden facing.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Akbar Travels

Helpful?
Thank Smart312013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varanasi, India
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

Igloo Resort Munnar has two roads to enter the resort. Back road entry has opening directly from the rooms and it gives a bit odd experience. Rooms were spacious with nice balcony having a mountain view. Cottage rooms are good for a family stay with 2 rooms one for kids. Our first experience when we entered the hotel was not good but as we moved in the resort and had a view of the resort then it looked nice.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ashupoddar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Igloo Nature Resort

Property: Igloo Nature Resort
Address: Chithirapuram PO, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #78 of 95 Hotels in Munnar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Igloo Nature Resort 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
Nature at its best.. ... more   less 
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Also Known As:
Igloo Nature Hotel Munnar
Igloo Hotel Munnar

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