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“Worst and Unprofessional hotel with a Rude customer care” 1 of 5 bubbles
Review of Poopada Resort

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Poopada Resort
Ranked #67 of 95 Hotels in Munnar
Certificate of Excellence
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Worst and Unprofessional hotel with a Rude customer care”
1 of 5 bubbles Reviewed May 19, 2011

I have stayed in poopda with my family last night-may 2011, the lady in the reception was very rude(one who with blue jeans and black top) and she charged a hell price, since she realized it was late night and we left with no option, the hotel customer service was really worse, there was no hot water available, it has wasted out time unnecessarily, rooms were so dirty, and because of this hotel my trip got worsen like anything

  • Stayed May 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank spoon1817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    52
    26
    14
    10
    15
See reviews for
46
38
4
7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 11, 2011

-I did the booking for 5-days 1-month in advance. My advance booking was canceled twice due to communication gap between hotel staff. Finally with lot of persuasion with hotel owner, I was given two types of rooms for 3-days and 2-days.
-I reached Poopada resort on Dec 24, '10. The rooms were not clean at all and the service was very poor. The dinner & breakfast used to finish without any prior notice.
-While shifting the room after 3-days, the new room was in pathetic condition. When being informed, housekeeping staff misbehaved, talked rudely and started fighting. Infact the staff was ready for physical fight for no reason.
-I decided to leave the hotel immediately, even though there were hardly any hotels available in peak season.
-I will advise that not to stay at such a hotel with a terrible service & attitude and then to your self-rspect being compromised.

  • Stayed December 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank vimalgoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanpur, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 30, 2010

Had my best christmas in my life, the people where so good , nice people not only in this hotel but also through out Munnar.I have a suggestion to all the people in India to learn Aditi Devo Bhava from staff of Poopada Resort and people in Munnar.Nice, should remember in my life for ever, God bless you all

  • Stayed December 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank javedmishra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed November 24, 2010

Poopada is good choice if you are looking for a not so expensive, no frills place in Munnar. Service is good and rooms are clean. Proximity to the town makes it easy for travelers without own vehicles.

  • Stayed February 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BobbyBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 23, 2010

Dear All,
Nice accomodation, good food and hospitality, like to come again this place if I come Munnar, My boyfriend also enjoied a lot.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nathille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alleppey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 13, 2010

I have been to Munnar on a week end and it was difficult to get an accommodation, in the city limit at an economy price. Thanks to Poopada at last. It is fine with (1200 + 15% tax ) for deluxe room. EP plan. When you visit this hotel try to get a room at the thrid / forth floor coz that offers best view, all rooms have small balcony, that can accommodate two pax. nice one . You can expect only basic food like omelet, bread, water etc. Else just take drive to the town or go for a 5 minutes walk- best restaurant for back packers is RAPSY just opp: vegetable market.

  • Stayed September 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank KeralaTravelPartner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed August 13, 2010

The room was very nice with clean bathroom & sheets but there was a large group of noisy travellers during the same period who were dancing and singing late into the night. Also, there were a set of drunk men which made us distinctly uncomfortable and we had to keep to our room and not go down to the restaurant for the dinner. A little away from the city and not walkable

  • Stayed December 2009, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank UVed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Poopada Resort

Property: Poopada Resort
Address: Kannan Devan Hills, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #67 of 95 Hotels in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Poopada Resort 3*
Number of rooms: 28
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