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“An average hotel with locational advantage” 3 of 5 bubbles
Review of Westwood Riverside Garden Resorts

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Westwood Riverside Garden Resorts
Ranked #28 of 95 Hotels in Munnar
Pune, India
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“An average hotel with locational advantage”
3 of 5 bubbles Reviewed January 21, 2013

We stayetd here for two nights during our trip in August 2012. We had advanced booking done through Makemytrip.com and booked this hotel as one of our friends stayed there on their honeymoon and recommended the same. On day 1, we were disappointed with the 1st floor room we were offerred. IT was a small room on the back side and the riverview from the balcony was blocked by the plastic cover of their garden restaurant. The bathroom was very small and so was the balcony. We requested for a room on the higher floor and was told that we could upgrade to the honeymoon suite by paying extra. We checked that out and didn't like the so-called suite at all. It was an even smaller room with a nice bed and a small bathroom with a bathtub, offering no view at all. Probably they consider that honeymooners don't bother about the view. The receptionist told us that he would let us know in the night if we can be shifted to a better room for the next day. We enquired during dinner and a different guy was there then. He didn't entertain us and was somewhat rude. However, when we returned from our sightseeing trip next afternoon, we were shifted to a corner room which was bigger, offerred a bigger bathroom and good views from the window and the balcony. We liked this room.
We had buffet breakfast included in the room rate and it was average. There were not too much of choices but enough to fill one's stomach and taste was good. We had one buffet dinner in the restaurant and it was also average.
The main advantage was it's location. It's centrally located in Munnar and one can walk to the market.

Room Tip: Ask for a corner room and preferably on higher floor.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ananyabinayak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
    165
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    46
    24
    32
See reviews for
188
163
5
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • English first
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English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed January 15, 2013

Westwood riverside is not the most hyped hotel of Munnar, but owned by EVM group related to a kerala minister. We had initially booked bellmount and due to some unforeseen issues (explained in another review), we had to search for other hotels. We were in for a surprise with the good quality of rooms with excellent riverviews, balcony and needless to say excellent breakfast buffet.

We paid on checkout. After coming back and doing some research we realized that makemytrip website rate is better than what they offer for direct booking.

On the cons side, for some reason the receptionist was insisting for the payment to be made by cash rather than credit/debit card. We paid by card and hoping that the owner receives the money.

Thanks the management for making our munnar trip a good one.

Room Tip: Pay by card, help the owner. Room with balcony recommended for a romantic evening..
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank shajib2w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasco Da Gama, Goa, India
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed January 8, 2013

Firstly the hotel management fools us for the adversitment s,photos of the hotel..It has river side but with drainage water.The food is tasteless.Had to ask repeatedly for small things.No boating in front of the hotel ,which shown in the photo.

Room Tip: Rooms on the behind side of the hotel.
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  • Stayed January 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sumapuranik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
2 reviews
4 of 5 bubbles Reviewed January 6, 2013

We went to Kerala for honeymoon as it is called ''God's own Country". During the trip we stayed at Westwood Riverside hotel for two nights. Kerala Holiday Mart booked the hotel for us. The decoration of the room was good. But hospitality and food were excellent. As it was a honeymoon package, they decorated our bed with roses, rose petals and jasmine garlands. They decorated it while we were having our dinner. To me it was a surprise. We experienced both Kerala's special dishes and north Indian dishes. Both were too good. View from our room was excellent. Room was clean and well furnished, it had a mini-bar too. In the evening they arranged a disco on the top floor. The ambiance of the hotel was very soothing... Manager and the stuffs all had smiles on their faces all the time... We had a great experience over there.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ranai85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
2 reviews
5 of 5 bubbles Reviewed January 1, 2013

We visited there last week and hotel staff was very supporting and we enjoyed their hospitality, When you go for a holiday you want to enjoy your stay and that is what it is at this hotel. Nice ambieance, nice food and good quality of rooms.....

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Manish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 1, 2013

On the positive side, the staff were courteous, the executive room we stayed was spacious. The river contributing to the name "Riverside" did not look clean. Of course, I can't blame the hotel for it. The room service was good. The room was clean and well provided with towels, coffee maker etc. Curiously, the coffee maker did not have a power socket nearby where it could be connected. The bathroom should have a ventilation fan. The bath room also needs a counter near the wash basin. In the absence of that, the bath room bore the appearance of a low budget room. The wireless never worked. For those who need internet for both business and leisure, this will be a miss. The vegetarian food was average.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Giridharan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 28, 2012

Room was ok. Room service was poor. Had to repeatedly ask for small things...
Extra bed was provided after 10 pm. Room was cleaned, but no fresh towels placed. We were given fresh towels after 6 hours after being asked.

Wifi was not working.

Don't stay there if there are other options.

Room Tip: Don't look at pictures and decide. Ambience inside is good, but location is terrible. Our drive...
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  • Stayed December 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ArksHyderabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westwood Riverside Garden Resorts

Property: Westwood Riverside Garden Resorts
Address: M.S.A. Road, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westwood Riverside Garden Resorts 3*
Number of rooms: 41
Official Description (provided by the hotel):
Nestling among the majestic mountains of the western ghats at an altitude of over 6000 ft., Munnar ranks among the most enchanting tourist destinations in Kerala - "God’s own country." Your perfect getaway in enchanting Munnar is the three-star, WestWood Riverside. Forty well appointed rooms and one presidential suite offer you all the modern amenities. Special Honeymoon & Adventure packages are available on request. Check in at the WestWood Riverside Garden Resort in Munnar. And let your enchanting holidays begin. WestWood Riverside is promoted by the EVM Group of Companies. Designed almost entirely in a rich wooden ambiance, Westwood Riverside offers you forty one well appointed Executive Riverview, Deluxe and Specially decorated Honeymoon rooms. For the ultimate in luxury, there is also a glass-walled Presidential Suite. The rooms have great views, round-the-clock room service, travel desk, Wi-fi, satellite TV, 24 hours hot water, and much more. Airport pickups, guided tours, local site seeing etc. can be arranged.New facilities additions are our speciality open-air Barbeque restaurant, Fire Grill and services of exclusive Holiday planner to make our guests holiday more memorable. ... more   less 
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Also Known As:
Westwood Riverside Garden Hotel Munnar

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