We booked 2 rooms for 2 nights in early november.
We were not warned of the hot water supply which is only from 6 am to 10 am and from 6pm to 10pm Once we checked in,
we wanted to have our bath and when you open the tap, the bathroom floor starts to flood as if the drainage is clogged.
The water was about 2 inches high and we had to (disgustingly) take our bath in it.
Not only did the floor flood when you take your bath but also when you open the sink tap.
Both the rooms had the same problem, we complained to the front desk and they said that that was normal and it was because the floor was uneven!
We complained to our tour operator and they called up to investigate the matter.
When we returned the hotel gave us a room change (according to them only 1 room was available), so my parents were changed to another room.
We were still stuck with the slimy bathroom floor and they promised to fix the problem when were out.
They managed to fix the problem and when we came back on the 2nd night, we had a dry bathroom floor.
Other than the this bad experience, the hotel itself was ok, but they really need to address the hot water supply problem and the bathroom floor flooding problem.
We would never again want to stay in this hotel in the future.
- Official Description (provided by the hotel):
- Nestling among the majestic mountains of the western ghats at an altitude of over 6000 ft., Munnar ranks among the most enchanting tourist destinations in Kerala - "God’s own country." Your perfect getaway in enchanting Munnar is the three-star, WestWood Riverside. Forty well appointed rooms and one presidential suite offer you all the modern amenities. Special Honeymoon & Adventure packages are available on request. Check in at the WestWood Riverside Garden Resort in Munnar. And let your enchanting holidays begin. WestWood Riverside is promoted by the EVM Group of Companies. Designed almost entirely in a rich wooden ambiance, Westwood Riverside offers you forty one well appointed Executive Riverview, Deluxe and Specially decorated Honeymoon rooms. For the ultimate in luxury, there is also a glass-walled Presidential Suite. The rooms have great views, round-the-clock room service, travel desk, Wi-fi, satellite TV, 24 hours hot water, and much more. Airport pickups, guided tours, local site seeing etc. can be arranged.New facilities additions are our speciality open-air Barbeque restaurant, Fire Grill and services of exclusive Holiday planner to make our guests holiday more memorable. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, TripOnline SA, Hotwire, Orbitz, Hotels.com, Travelocity, HotelQuickly and Cheap Tickets so you can book your Westwood Riverside Garden Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Westwood Riverside Garden Hotel Munnar