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“First time in Munnar”
Review of T&U Leisure Hotel

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T&U Leisure Hotel
Ranked #44 of 101 Hotels in Munnar
Reviewed February 1, 2013

We stayed in 2 rooms at the top level. It was beautifully located with the valley view. some of the other reviews mentioned rain water falling on their roof. its true, the staff entered through our room to sort that out. The staff were very polite and courteous through out. the buffet was not great but room service food was good.
THe Ayurvedic massage was the real surprise - it was awesome and should definitely be tried. However be warned that the turmeric stains will stay longer and you need to shower yourself longer to get rid of it. I did not and stained the sheets - fortunately they did not impose a penalty after they discovered that i was asked to take a very quick shower at 11 pm.
overall a nice stay, try and get the rooms in the top floor. be warned that you can hear the neighbouring hotels having their "bonfire with blaring music" late into the night.

  • Stayed: November 2012, traveled as a couple
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Thank nagindth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOBYJOSE, Manager at T&U Leisure Hotel, responded to this reviewResponded November 9, 2014

Dear Valued Guest,

Greetings from Team T&U Leisure Hotel Munnar !!!!

The entire team at T&U Resort joins me in thanking you for your Excellent feedback in trip advisor.

All our staff members are delighted to know that you are thoroughly enjoyed your stay during your Holiday Experience at T&U Munnar

Our service philosophy focuses on ensuring that our team is committed to provide personalized experience with care and comfort to our Guests. Guest satisfaction is one of our core value and we always concentrate on that.

Looking forward to welcoming you at T&U in near future.

Thank you
Kind Regards...

Joby Jose - Operations Manager
Mobile : +91 9446503081

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 - 168 of 255 reviews

Reviewed January 25, 2013

This Was First Hotel In Our HoneyMoon Pacakage And This Was the Only Hotel We Cant Forget In Our HoneyMoon. Never Seen Such A Hotel In India, We Arrived Here at Late Night and Had Our Dinner. After Dinner we had A Stroll in Open Graden, Climate was Chilling as Were in December Month and There we Saw Campfire and it was really Hot ,Amazing View with christmas decoration as christmas was due in couple of days so there was huge decorations and hence the hotel was looking like abode in night not to mention the amazing view as it is on hill Top. Then we slept and hotel facilities and bathroom are luxary. we then were amazed by cute hill view of tea plantation right from our balcony in morning at our tea time and then we enjoyed the sight seeing of munnar and finally arived back in evening and again had dinner and slept. very nice hotel staff , very good breakfast idli dosa uttampan,chole bathure and sweets,continental dishes and many items in the morning free breakfast and we eat our fill and enjoyed the stay with lots of memories like stay in abode.....

Room Tip: Go in summer days
  • Stayed: December 2012, traveled as a couple
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Thank vkjaintoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOBYJOSE, Manager at T&U Leisure Hotel, responded to this reviewResponded November 9, 2014

Dear Valued Guest,

Greetings from Team T&U Leisure Hotel Munnar !!!!

The entire team at T&U Resort joins me in thanking you for your Excellent feedback in trip advisor.

All our staff members are delighted to know that you are thoroughly enjoyed your stay during your Holiday Experience at T&U Munnar

Our service philosophy focuses on ensuring that our team is committed to provide personalized experience with care and comfort to our Guests. Guest satisfaction is one of our core value and we always concentrate on that.

Looking forward to welcoming you at T&U in near future.

Thank you
Kind Regards...

Joby Jose - Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

I'd taken the honeymoon package for 2 nights in this hotel during Jan 2013. At the reception we find 2 ladies making gestures towards us and smiling.Now how strange is that!! We were served with a cake in our room on arrival which caused a severe vomit later during in the evening.When I complained about what happened the staff felt very sorry and told that it wasn't from their restaurant but was bought from elsewhere.

I found the towels dirty.When i asked about it i was offered fresh and clean towels and bed linen. Is it that we will be given better service only if we complain?The bathroom dint have any exhaust leaving it smelling stale all the time.The white-coloured shower curtain in the bathroom had almost turned black with dirt. Food wasnt that great for a hotel that charged me 7750INR per night for a suite room.

I should make a special mention of Mr.Sharaf who showed constant concern to offer the best of service that was possible for the hotel. I was amazed about this person because he was so polite and patient.He was always busy attending to each and every guest, talking with each one personally to know what they were expecting and tried the best to offer a good service.

  • Stayed: January 2013, traveled with family
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2  Thank munnarrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Stayed there for 2 nights on 30th and 31st of Dec'12. Nightmare it was for the money we spent. The rooms were over priced for New year with the hotel asking for advance payment. The staff were good but they were helpless in many occasions. We checked in at 3 pm and the lunch buffet which was Rs 450 per person was pathetic. Cold food and no one to even complain.The room we stayed had the water condensate dropping on the roof (tin sheet) of the room which making so much noise that i was awake the whole night. The next day we asked for a change in room which was agreed and we moved to another room. The worst was yet to come. For the new year party each one had to pay 2000 Rs per head which was compulsory but it was a disaster. First there was no alcohol served. There was a guy and a girl who could not compere the program properly. Food was cold again and absolutely tasteless. We came back to the room at 10pm itself as the programs were so boring. In total it was nighmare for the price we payed. 13000 rs for the room, 4000 rs for the new year party,...shear waste of money...
The only advantage is it is near to town (3 km) You need a car for yourself. There is no lift in this hotel and elders will find it tough...climbing 3 floors if u get a room at the bottom, bad food (we luckily found saravana bhavan in town) no alcohol, no internet for data card users, TV channels very limited...breakfast very bad...

Room Tip: Take the rooms at the top most level.
  • Stayed: December 2012, traveled as a couple
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4  Thank Sureshdeenan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

I stayed in this hotel with my wife and 6 year old son we enjoyed the stay, room is good with a valley view and hot water shower is too good.
In the morning you will be woken up by the whistling of malabar whistling thrush, there are many birds seen around the resort like Indian Pitta, whistling thrush, red whiskered bulbul etc.
The food is also good and breakfast was complimentary.

Ayurveda section of the hotel has recently opened and provides kerala herbal massage, i opted for Abhyangam(full body massage) and it was really good and relaxing which lasted for one hour.

Munnar climate was pleasant in January and not very cold , we enjoyed the stay here

  • Stayed: January 2013, traveled with family
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2  Thank dil_nil2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

The hotel is just a little outside of Munnar town, but a bit too far to walk. A rickshaw will cost about 30 IR. The rooms were clean and spacious with everything in good working order, including the TV which had an English film channel. I wouldn't particularly recommend the restaurant. They have a lunchtime and evening buffet for a set price but it wasn't as nice as it looked. They don't serve alcohol or any cold drinks so we could only order bottled water. Breakfast was included in the room rate but wasn't very good unless you like the Indian buffet.
This was the quietest hotel of my stay in India.

  • Stayed: December 2012, traveled with family
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Thank ljsUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Good hotel with good rooms good location but poor service. Our room was big and had a small balcony with a very good view but the restaurant staff a very big let down.The hotel is 1 Km from the Munnar Town First of all only buffet food is available with limited menu and expensive.when we asked at the reception they said ala- carte food is available but the restaurant people say only Buffet This happened to me twice in a same day.After some request they agreed to serve la-carte but the items should be from the Buffet only,The buffet had only one type Roti and no roasted papad. when we asked for it the staff simple told it is not in our buffet menu so they cant serve it even though we were ready to pay for it .After some argument they brought both the thing but by that time our mood and expectation were already spoiled.
So overall a good hotel but with some poor service completely spoiled our tour.

  • Stayed: December 2012, traveled with family
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1  Thank YUGSKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about T&U Leisure Hotel

Address: Mattupetty Road,, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#15 Spa Hotel in Munnar
Price Range: $60 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — T&U Leisure Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
We are a luxurious property with 30 well equipped and spacious guest rooms and suites along with contemporary comforts for a modern traveller. All our rooms are done to the taste of colonial architecture since Munnar itself is a colonial hamlet of the English planters and also known as ‘Little London’. T&U is situated en-route to the major sightseeing places like Mattupetty, Echo point, Kundala and Topstation. It is just a couple of kilometres away from Munnar town and well connected with National Highway i.e, NH-49 (Kochi – Madurai). All our rooms enjoy the luxurious and magnificent view of lush tea garden and valley. Our open air lawn in our property can be the ideal place for a candlelight dinner, camp fire and a corporate get together. The state of the art Banquet Hall can accommodate 120 people on theatre style. Our fusion cuisine restaurant – ‘Top Station’ has the capacity to accommodate the taste of universal traveller, we fulfil the gourmet needs of Arabic, Chinese, Continental and Indian including Gujarati, Jain travellers along with South Indian specialties !! Our Recreation centre boasts of Pool table, Table tennis, Chess and Caroms. Our Kids Zone – children’s playing area especially for Kids in the Lawns. It includes swings, see-saw, carousel etc… Our Fitness centre has the state of the art equipments to keep our guests health fit. Swasthya - The Ayurveda centre will keep you rejuvenated throughout your stay with oil massages and treatment packages. Our Ayurvedic packages are unique and fusion in nature which is beyond explanation, but you experience it. ... more   less 
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Also Known As:
t And u Leisure Hotel
t u Leisure Hotel

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