i with my family and friends stayed in this hotel ( 4 couple ,3 children) for two days in this hotel.pointwise experience of this hotel.
a.service:-1.alloted room categaory was ac delux with room no's on my pass but we were alloted rooms without fan and ac.even though they alloted us store room to reside.
2.we were remain outside of the hotel for two hours but no body came to pick up our luggage we searched for staff for one and half hour then one boy of 19 years old come(this boy serve in mist-inn resort as manager,sweeper,cleaner,carpenter,cook,room service boy etc)
b.value:-1.they valued their customer as culprit,we we checked out after two days nobody come to us to take our luggage outside.we by ourself took my luggage outside .
2.canteen is like a small hut without any facility of cooking .their menu was hand written .they have no lunch facility and no drinking water available with them.hardly any ro or water purifier.ohh water purifier was there (cost 1000 rs but hard smell in that.
c.sleeping quality:-1.lot of mosquitos because no proper vantlation .this hotel dont have any all out (mosquito repllent ) with them.
2.in room ,matteress were dirty with broken spring so hardly sleep for hour.
d.cleaniness:-in these two days no person was come to change bedsheet etc or for sweeping cleaning at our room.we cleaned by ourself.
e.location:-very bad location ,8 km from munnar city and very tough to get hotel with vehicle and without vehicle.very narrow road you cant reach to hotel in night hours if you dont own electric battery with you.slightly mistake can cost you harder if you are going by even walking to hotel in evening hours.
f.rooms:-i told no proper ventilation,lot of smell coming in room as no ac and total garbage are outside our room as no proper drainage facility of bathrooms water.
g.fitness room:-no fitness room available.
h.room service:-all self service ,only one person acting all role as canteen boy,carpenter,sweeper,cleaner etc.one surprise when i opend room the door locked broken because it has loose screw.mr boy come as carpenter and solve my problem in two hours and after that again problem came .then i used my suitcase chain to lock my room.
these all what i am telling is true so beware of this and dont go to this hotel ,because its facilities are not better than indian jail.in breakfast you will get only only and only idly(without proper cleaniness).hope you will try for other hotels when u visited munnar.munnar is very good place but this hotel may create disastrous for you.
these all are true.........want to test go and book the room their
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