We went on a Sunday afternoon and the place was jam-packed. It was difficult to get the ticket (a steep Rs 75 per visitor, not enough value for that price.) Once we got the ticket we were herded like cattle into a room and up a flight of steps for a 'lecture' by Mr. Sunil. More than a lecture it was a harangue as he went on and on about the benefits of green tea and how Indians did not know anything about making tea, how they were spoiling their health by adding milk and sugar. Ok we got the point but he went on and on in the same line for over 15 minutes.
Lecture over, we then passed through the large room on the ground floor where a noisy machine was switched on to show the different steps in the making of tea.
The tour ended at the sales counter and then a complimentary cup of tea - mixed with sugar and milk! Hey, what happened to the benefits of green tea?
Overall, we found the whole thing a massive let down. Having traveled to Sri Lanka and enjoyed the tea factory tour there near Nuwara Eliya, this was no comparison. Suggest Mr. Sunil should pay a visit there and pick up a few tips, not only on presentations but also on how to manage crowds.
Just as an aside, the toilets were clean since there was a fee for entry!
This can be safely avoided.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.