We stayed in this hotel for two nights from 19/10/12 to 21/10/12. The only plus point of the hotel is , though the rooms are small but they keep the room as well the environment neat and clean. However, the following are to be improved.
1. Staff there require more training how to behave with the guests, they are not friendly and helpful.
2. Hot water in the bath room will come after you waste 4 or 5 buckest of cold water or 20 minutes keeping the tap open - wastage of water
3. hot water for drinking you will get after reminding them thrice
4. breakfast mentioned in the menu are not served and they impose on us their menu
5. we booked two rooms and in one of the room the intercom was not working which was reported immediately but never attended to. becuase of this i need to go and disturb on and of my relatives by knocking their door
6. newspaper was not serviced in the room, when we requesed they said we need to come down and read in the common area
7. overall needs more improvement and does not fit into two star
8. the above points were brought to the notice of Mr.Raju in writing who assured us will bring this to the notice of their GM, but i never receive a call from him till now
- Official Description (provided by the hotel):
- Hotel Emerald Inn is situated only 250 metres from Munnar Town towards Silent Valley.Hotel has around 13 Deluxe Suite Rooms/4 Preamium Suite Rooms and 2 Luxury Suites.We provide ample Parking Space and Restaurant.Facilities Offered:Locker Facility/24 Hours Hot Water, Free Wi-Fi,Horse riding, Night Safari, Ayurvedic spa, Kathakaly & Kalaripayattu,Sightseeing arrangements, Guide for assistance and Cab arrangements ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Priceline, Booking.com, Hotels.com and Cheap Tickets so you can book your Hotel Emerald Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Emerald Munnar