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“good hotel with very bad restaurent staff” 4 of 5 bubbles
Review of Grand Plaza Munnar

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Grand Plaza Munnar
Ranked #16 of 95 Hotels in Munnar
Certificate of Excellence
Vijayawada, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“good hotel with very bad restaurent staff”
4 of 5 bubbles Reviewed May 24, 2013

First the locality which is in a beautiful location with both sides small canals and the check in is very smooth and they alloted a suite which is booked already by us with room no :407.
The complimentary breakfast is very tasty and the dinner is also nice and tasty with good range of items.Though there is no person available in the travel desk they arranged a logan which seems to of hotel and the driver mr.Shariff is extra ordinary and he showed all the places to visit and explained each and every thing we visited with taking all our family photos which made us felt very happy.
Now this is my first negative comment in all reviews till today.Be carefull,There is a barking dog in the restaurent/a fool/a most useless person and he is surprisingly the incharge of the restaurent.He is most hopeless and does'nt know how to behave with the customers and very rude behavior and defenetly he will spoils the whole reputation of the hotel.though i complainted his behaviour with the lady sitting in the reception Ms.Jessy the hotel management did.nt turned up with any call to my room nor did'nt even try to get the information about the incident which made a very bad impression on the management.

Otherwise i strongly recommend this hotel ,in condition if that barking dog is removed.

Room Tip: room no 407 which is a suite and beautiful scenes from the room
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank ramanmoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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684 reviews from our community

Traveler rating
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    27
    18
See reviews for
350
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 bubbles Reviewed May 6, 2013

A really wonderful experience at this hotel in the month of march with my family.no room for complaints at all.wonderful people with smile on service for the guest. Really appreciatable food with great taste.

Stayed March 2013
Helpful?
Thank bijinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 27, 2013

just one thing to say.. if you suggest this hotel to anyone he will not kick once he experiences it... Food is the ulimate usp for this hotel and if you are north Indian and worried about decent food in Munnar.. just go for it... hotels rooms were gr8 and very comfy

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pallav_167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indore
1 review
4 of 5 bubbles Reviewed April 24, 2013

Had a trip with my wife.staff was very friendly and cooperative,food was good.view from our room. You have to be here to experience it. They serve good food, and rooms are also very comfortable and well furnished. The staff is kind enough and the provide you with a pamphlet about attractions in and around Munnar.less 

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank drgavle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochi (Cochin), India
1 review
5 of 5 bubbles Reviewed April 23, 2013

Had a trip with family. Was very comfy. The service was really good. Great Staff and yummy food
I especially liked the view from the room.. Its quite lovely!
And also the camp fire beside the lake at night. A great way to relax.

I recommend!

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ranjana0306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

Good service offered by the staff members.
Food qauality is excellent though it is expensive. They offer a good breakfast too!!.
View from the hotel is very pleasant. Specially I liked the common water filter arrangement outiside each wing so that people can fill their water bottles anytime they want!! ; no need to call & wait for the room service!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Priya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

Locationwise this place is well connected to all parts of the town, but what really impressed us was the view of the rising sun. It was December when we visited Kerala, and I cant express in words the view from our room. You have to be here to experience it.
They serve good food, and rooms are also very comfortable and well furnished. The staff is kind enough and the provide you with a pamphlet about attractions in and around Munnar.

Room Tip: Choose the room from where you get a view of a stream flowing nearby. It is the east side, and wake...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DevdattaRanade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Plaza Munnar

Property: Grand Plaza Munnar
Address: MSA Road, Munnar 685612, India
Phone Number:
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Munnar
#7 Best Value Hotel in Munnar
#10 Spa Hotel in Munnar
#11 Romantic Hotel in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Plaza Munnar 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Grand Plaza Munnar Hotel Munnar

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