First the locality which is in a beautiful location with both sides small canals and the check in is very smooth and they alloted a suite which is booked already by us with room no :407.
The complimentary breakfast is very tasty and the dinner is also nice and tasty with good range of items.Though there is no person available in the travel desk they arranged a logan which seems to of hotel and the driver mr.Shariff is extra ordinary and he showed all the places to visit and explained each and every thing we visited with taking all our family photos which made us felt very happy.
Now this is my first negative comment in all reviews till today.Be carefull,There is a barking dog in the restaurent/a fool/a most useless person and he is surprisingly the incharge of the restaurent.He is most hopeless and does'nt know how to behave with the customers and very rude behavior and defenetly he will spoils the whole reputation of the hotel.though i complainted his behaviour with the lady sitting in the reception Ms.Jessy the hotel management did.nt turned up with any call to my room nor did'nt even try to get the information about the incident which made a very bad impression on the management.
Otherwise i strongly recommend this hotel ,in condition if that barking dog is removed.
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- Also Known As:
- Grand Plaza Munnar Hotel Munnar