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“Less than expectations”
Review of Grand Plaza Munnar

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Grand Plaza Munnar
Ranked #15 of 109 Hotels in Munnar
Reviewed December 15, 2012

After looking at the reviews on the site, i had very high expectations from the place, but it was very basic.
No Welcome drinks served upon arrival.
4 Lights fused in the room
No towels no bathroom amenities in the bathroom.

Room size was decent, but bathroom was average.
Breakfast served was cold and staff was not able to lookafter the guests well.
No manager to listen to you.
Male staff at reception was kind of rude and never felt sorry for any complaint we did.

Room Tip: Don't book because its rank 1 on this site. it's much below expectations.
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  • Stayed: December 2012, traveled as a couple
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6  Thank Sunny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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791 - 797 of 1,037 reviews

Reviewed December 8, 2012

We were two couples stayed in this hotel. It was wonderful experience staying in this hotel.
Rooms were nice, clean and view from room was awesome. Hotel were having good staff including room service.
Restaurant was very good!!! They provided different variety of breakfast every morning.
I would prefer this hotel to stay and have great experience in Munnar.

  • Stayed: November 2012, traveled as a couple
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1  Thank Mehul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

I stayed in this awesome place during my honeymoon trip from Nov 23 to Nov 25 in the elegance room 401facing the mountains and the opposite hotel. And i must say we were really impressed with the hotel services. The warm welcome to the quick check in made us to realise we made the right choice.The ayurvedic spa offered us an excellent experience of massage though the rates are bit high. The room were so neat and clean on the first day and during the second day we faced a small delay in cleaning our room though its been managed quick while we had our lunch at the restaurant.The restaurant people were really helpful and courteous and also with big smile while served us. A small suggestion is to add a gym and also improve the condition of the approach road which is in pathetic condition.

Stayed: November 2012, traveled with family
1  Thank lijinjosblr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

Stayed for 3 days. Stayed in Ambience room - room were very clean and well maintained. Food could be better - by trying to cater to both North & South Indian tastes the food came out mediocre ! I read a lot about the view from the rooms on tripadvisor - my personal experience is that it is one of the best you can get inside Munnar town. Opt for the rooms which look onto the small river - no buildings to obstruct the view, quite nice, you can see the main town in the distance.
Very helpful staff - one of the main reasons you might want to come back.

Room Tip: Front facing the small river goves a good view, try for the 4th Floor Ambience Rooms.
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  • Stayed: December 2012, traveled with family
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1  Thank happysinghF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

Hotel is located centrally. Has a good view from the room. The food served is also good. The things provided in the room were not upto the mark. The room service took longer time and had to call 3 times to get a cup of tea. The parking was also not proper, it was just a yard outside. But in the night they let me park my vehicle inside the hotel premises

Room Tip: Choose a room with the view of hills, its really awesome.
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  • Stayed: November 2012, traveled as a couple
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1  Thank Harikrishnan_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

This is by far the best hotel in Munnar.
neat clean & tidy. The best part of the hotel is the Restaurant. Food is Great..

The view from the hotel is not the best in munnar but the management even doesn't boast about it.

if you are with a family this one is the pick..

Regards

Deepak Machama

Room Tip: choose rooms on third floor
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  • Stayed: November 2012, traveled with family
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Thank spritualsolace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

Had a memorable experience in the hotel regarding food and service which are excellent. For buffet breakfast and dinner, only very few hotels have such a large variety of items which are tasty too. Chef even exclusively prepared us a rasam when asked by us. Right from the front office to the dining room, all staff are very friendly and receptive. Room is very clean and bathroom is also very cleanly maintained. Coming to the location, it is not in the laps of nature, but we have to compromise between accessibility to town and the scenic location. The hotel is nearby the town and accessibility is good. Efforts may be made by the hotel to maintain the access road to hotel. Parking area behind the reception is not so neat. Newspaper is not supplied to rooms. Cupboard in the room may be some more clean. Will definitely visit this hotel only if going to Munnar again.

Room Tip: ambience rooms with balcony will have good view
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  • Stayed: November 2012, traveled as a couple
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Thank hianbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Plaza Munnar

Address: MSA Road, Munnar 685612, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Munnar
#9 Spa Hotel in Munnar
#10 Best Value Hotel in Munnar
#11 Romantic Hotel in Munnar
Price Range: $51 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Plaza Munnar 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Grand Plaza Munnar Hotel Munnar

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