We went to Munnar in the month of August. We had booked the hotel after reading reviews on TripAdvisor about 2-3 months in advance. We gave advance of one day via online transfer.
We stayed for 4D/3N. When we went there (from Hyderabad), they arranged a local Cab pickup from Aluva railway station till Munnar, as requested by us.
When we reached the hotel, to our surprise, the Hotel manager has given us a complimentary room upgrade for all 3 days. We had booked Galaxy room and they gave us the Club Suite. The check in was also smooth and quick.
Its an excellent hotel to stay in, though the food there is not upto the mark, both quality wise and the service wise. Its best to go to the Saravana bhavan for Lunch. Breakfast is complimentary in the hotel itself.
The hotel is located in the Munnar town itself, which is very helpful for late evening shopping after a sightseeing day, as compared to resorts outside Munnar town.
Munnar town center to C7 hotel is about 5 min walk, though the road leading to C7 has absolutely no street lights and it would be pitch dark once its night. So we recommend getting back to the hotel after shopping before its completely dark, if you are going by walk. No issue if you have a cab to drop you at C7 though.
It was a very nice overall experience at C7 and we definitely recommend staying there. Also, just check the prices with the hotel on phone before deciding on it as they keep varying every year.