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“Good location but bad Hotel poor services and staff”

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Ayur County Resorts
Ranked #46 of 181 Munnar B&B and Inns
Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Good location but bad Hotel poor services and staff”
Reviewed December 11, 2012

I was in Ayur for 2 nights and 3 days during November 2012. I am extremely unhappy with my experience with them.Rooms were in too bad condition.Room service was too bad.Their staff was so arrogant and not at all co operative. They will not listen to you or provide you any kind of services e.g if room is smelling badly and we asked for room freshener, they did not provide. No water was supplied in rooms. When asked for we got reply that we should look for their room boy wondering outside somewhere and ask him to provide water.
In short, it will be waste of money. Visiting Ayur will spill all your whole Kerala tour.

Room Tip: Don't waste your money by visiting Ayur.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yogeshpatil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Bengaluru, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 6, 2012

I stayed in Ayur county Resort for 2 nights 3 days with my family and was not happy about few things though i booked this hotel for 3 days at a budget price. The resort is at Good location, there is camp fire every night which they don't charge any money, the exteriors of resort is good and spacious for the budget price.The food & service is not so good, the room looks old and stinks.The horrible thing is power went off and did not come for an hour.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Naveed1335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 2, 2012

One of my favourite trips, Resort was located on the outskirts of the city surrounded by lush green plantations. View from our room was awesome and we never missed sun rise.
Spring present within the resort is mesmerizing. Food at restaurant was average would have been better.

Room Tip: Rooms with hill view have very good view of valley
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abdul Azeez Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
Reviewed December 2, 2012

First of the resort located in a good place but 25km faraway from munnar town. But that is OK because the view of mountains covered with clouds in early morning and it is a peaceful place without a noise.

Here actual things come into picture.

Room quality is ok ok, maintenance staff are not keeping the rooms properly. Room is full of dust at initial check in itself and we need to call up reception to make room clean. However good thing is bath rooms are spacious and clean.

As it is away from munnar town we expect at least good food, which will lack here. Service at restaurant will be good but the taste of food is too bad.

Overall experience with this resort is Ok Ok.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ngoutham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 1, 2012

This place was loud noisy, definitely not suited for a calm getaway. They gave us a standard room and charged us for a suite. After 10 there is wild partying and noise. building maintenance is terrible. lot of water leakages. Management is very slow in responding to complaints. Given we stayed almost a week the rooms allotted were terrible.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samuelrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Munnar hotels

Bangalore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 27, 2012

I had stayed in this property last year during October. The property has best view and is situated in lush green locality bit away from the Munnar town. The evenings were so cozy and foggy.

Pros:
1. Best view, natural....cozy if you visit during the right season.
2. Well maintained rooms, facility
3. Well priced (not expensive) but offers good quality stay for what you pay.
5. They offer some best package deals.

Cons:
1. Away from town so need personal vehicle for up and down.
2. Food is bit expensive but ok

I will certainly visit this hotel again!

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thiru123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
130 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed November 27, 2012

Stayed in August 2012 with family.Resort was bit old.Rooms were spacious and clean.The view of the plantations from the balcony was really amazing.The food was average.the indoor activity room totally need renovation .The resort is bit far from the munnar town. The location is calm and beautiful.
The room rate is low. The resort offer is value for money.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluebells1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayur County Resorts

Property: Ayur County Resorts
Address: | Chinnakanal, Munnar 685618, India
Location: India > Kerala > Idukki District > Munnar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #46 of 181 B&Bs / Inns in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ayur County Resorts 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ayur County Hotel Munnar

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