The Pros -
Room - Elite Room - Really Good!!!
Welcome experience - Good!
Staff - Good!!
Breakfast Buffet - A big relief and you wake up without fretting to have to go out empty stomach riding out!
Room Service - Limited vegetarian options but really good Indian food!
Love that the Television screen is good sized and does have most of the channels.
A/C - Works fine. No trouble at all.
Laundry Service - Good.
Cons -
1. I had made a last minute Reservation with the Manager over the phone verbally for 4 days and inspite of being crystal clear about my travel plan, there was a confusion as we get a call from Receptionist saying we need to change our room for the last day. When I spoke to the Manager, the Manager pressed on the fact that I was not sure about my travel firstly, which was not the case as I was in constant touch with from the time I was booking my flight tickets for return journey to booking my bus tickets to get to Panaji. However, since I put my foot down, I was not pushed to change my room and stayed in the same room. I did find the rooms reservation expensive.
Lesson learnt - Keep the reservations in Black and white only whether or not you get confirrmations from the hotel in writing and press on the fact that they need to confirm in writing as well.
2. We had to book for Elite room and the room was good with a good view of the Mandovi river. However, the very second day we had to call the Housekeeping 3 times over the period of all day, requesting them to clean the room and
3. Housekeeping - As much I loved the fact that the staff is polite and courteous, throughout our stay they did not clean the bathroom floor,which was is not acceptable in my books.
4. Breakfast buffet - So far being a budget traveler, I have always had to ride down to Nescafe for my morning dose of breakfast. The spread is good, I loved that they have cornflakes and "Real" brand of juices in their buffet but the Tea and Coffee was really not palatable.So, Nescafe again came to my rescue.
5. Business Hotel - Yes it is ... But No Business center??? I was on leisure trip and had no access to get my tickets printed or to do a webcheck in. I was a little disappointed.
Yes, I would stay again in future.