Frequent traveler, first time to this hotel, as in the middle of the city, my friend also recommend made booking from site, when i entered hotel was not busy, i wish the lady and gave her the print out of the booking details, she asked something - she did not read it, then i told her read it, then a phone came, attend the phone and then went back - asking another employee who made phone call etc etc, i am waiting, i am talking no response or not even looking at the customer standing - then another girl came, they both were talking - i knew that the room is not ready etc after 10 mts waiting the girl who came took the documents and registered me and gave me a room. Not even a single customer.
Please train your employees who are dealing with customers, to listen to them, to look at them no need to smile - atleast respond to them.
Very bad experience from the entry itself, so i will never stay in future also never recommend anyone, whatever instructions given at the time of booking - i did not get. At reception, i told the girl to allot me a room with a good view - that also no, atleast should talk some story......
too many hotels in Goa, this is not the only one....
I entered the room, one boy followed me, he kept the luggage and then said there is a mini bar, and one list he brought to me and asked for my signature, i said what for, these are the items in the mini bar? Why should i check, is this the first thing for me to do after entering in the room? I said no, and he left
Never, Never, Never
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- Also Known As:
- Fidalgo Hotel Panaji
- Fidalgo Hotel Goa
- Hotel Fidalgo Goa/Panjim