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“Very Good Hotel”
Review of Mystique Heights

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Mystique Heights
Ranked #8 of 48 Hotels in Panjim
Certificate of Excellence
Reviewed November 1, 2013

After through check in internet I have found this Hotel and after reading the reviews I have booked this hotel for 4 Nights for 3 Couples from 24.10.2013 to 28.10.2013. It is a fantastic and hidden Gem Hotel in Goa - Panjim. Staff are very good and cooperative and friendly, Rooms are spacious and bath rooms are very clean. House keeping is very good. I try to find some mistake in this hotel for cleanliness during my stay, but I could not find out any one small mistake to pin point in this hotel. Breakfast and service is really good. If you are going in your own vehicle better ask the hotel people to get exact address and location. they have pick up and drop facility at extra cost. You can use their the restaurant for Lunch and dinner. We have taken dinner in this hotel food is tasty, REMEMBER RESTAURANT SERVICE IS VERY SLOW YOU HAVE TO ORDER THE FOOD AT LEAST 45 MINUTES EARLY, IF YOU ARE TOO HUNGRY

Room Tip: Rooms with balcony is smaller. As compare to with out Balcony rooms
See more room tips
  • Stayed: October 2013, traveled as a couple
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1  Thank TVTPRAKASH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded November 2, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team especially our Housekeeping team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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297 - 303 of 339 reviews

Reviewed October 30, 2013

Its jus superb place to stay...their response to ur needs is too good...u ll love d place..i enjoyed ma stay der
Its jus worthy fr dt price...i would love to stay der in future also ....d place wr it is situated is completely peacefull....rooms r excellent...people over der r too friendly....i jus loved staying der

  • Stayed: October 2013
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78  Thank shashwathss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded November 2, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

Our Trip was during the monsoon, so our objective was to visit the city of Goa and its natural beauty. We went to visit the city and the Dudhsagar waterfalls.

Pros:
The Hotel is recent with modern rooms
Very friendly the staff
It has a good restaurant with Goan food.

Cons:
No near attractions, we had to take a bus to Goa (15min.).

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Andre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded November 2, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

We only stayed in this hotel for one night, but we were impressed by the lovely rooms and the really comfortable beds. The location did not really matter to us as we were just visiting relatives nearby, but we enjoyed the five minute walk to the beach close by. I did note that breakfast was served quite late compared to other places we stayed and even then it was not ready for the stated time. I did not mind as I did not want a cooked breakfast that day, but it did delay the rest of my party.

  • Stayed: October 2013, traveled with family
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2  Thank Jamin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded October 30, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

I stayed in this hotel for 3nights/4days and our experience was excellent. Cleanliness, service, food and hospitality of staff was excellent. I would definitely recommend this hotel to anyone who wants to stay in city and hire a vehicle to roam around and see the beaches. You may find little difficulty in finding this hotel for the first time and that too with the help of gps. So, call hotel and ask for exact directions to reach there. Once you check-in, everything would be peaceful and pleasant. Hope this review would be helpful for others who want to stay in Panjim city.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank murali_p99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded October 30, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

if you are not looking for a beach resort, this hotel more than compensates that by its modern rooms and toilets looking way too clean, friendly staff, clean ,tidy rooms and toilets. Located in a peaceful residential locality. Dont use gps to get to this hotel, you will be lost by about 200 to 300 meters, call the hotel staff once near the hotel to find your way. since this is a new hotel no one around the place is familiar with this hotel. Breakfast is good.

Room Tip: we took two rooms. The club room i guess is the biggest of the rooms, which i would recommend for a...
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank balajisrirangam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded October 30, 2013

Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Goa. Thank you for your kind and encouraging comments about our hotel and staff members.

We are extremely glad and honored to note that you like our hotel, its amenities, food quality and the service provided by our team. Your positive feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. Your appreciation is our greatest reward.

We look forward to having more opportunities to be of service to you.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Excellent stay very receptive staff good food.

I stayed with my family for 4 days at Justa panjim and then also stayed in another luxury resort for 3 days in south Goa however in terms of service I definitely feel my experience was better at justa panjim. Though location of the hotel bit far but the service of the hotel makes up for the rest. Clean & well maintained , spacious rooms & comfortable bed. In terms of food Limited menu but items available were satisfying. Would request to expand the menu.

Would definitely like to visit again.
Cheers
Soumya

  • Stayed: October 2013
    • Value
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2  Thank soumya2324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at Mystique Heights, responded to this reviewResponded October 24, 2013

Dear Guest,

We thank you for giving us opportunity to serve you and it is indeed an honor to note that you liked our hotel, food quality and the service provided by our staff members especially Debanjan.

We are grateful for your appreciation of the services provided by the team along with debanjan. Indeed it has been our endeavour to offer excellent accommodation, food and warm and friendly service to all our guests I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you.

Our staff members are tremendously encouraged as their efforts are recognized and appreciated. We look forward to welcoming you back again.

Yours Sincerely,

Ryan Patrao
General Manager
jüSTa Hotels & Resorts
gm.goa@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mystique Heights

Address: | off Marine Drive, Panjim 403002, India (Formerly juSTa Panjim, Goa)
Phone Number:
Location: India > Goa > North Goa District > Panjim
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Panjim
#3 Spa Hotel in Panjim
Price Range: $34 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystique Heights 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Welcome to The Fern Residency Miramar ,Goa a quaint 26 room Small Luxury Hotel located in one of the most sought after neighbourhoods in Caranzalem, just a few meters from the beach. The hotel is designed to offer a contemporary luxury experience for business & leisure traveller. Its proximity to Dona Paula Jetty, Miramar beach & Panjim makes it an ideal holiday address when you are travelling to Goa. Hotel's unique interiors, chic ambience & personalised service make it a trendsetter. It's an eclectic blend of traditional architecture & contemporary amenities. Service design at the hotel truly reflects rich culture of Goa with an amalgamation of Indian & Portuguese values. ... more   less 
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Also Known As:
Mystique Heights Goa/Panjim

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