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“Best Service”

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Goa Marriott Resort & Spa
Ranked #1 of 47 Hotels in Panjim
Certificate of Excellence
Dubai, United Arab Emirates
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best Service”
Reviewed March 1, 2014

I highly recommend this hotel if you looking for a peaceful holiday. I found the customer service was excellent. Speak to Ms. Deirdre, or Ms. Pooja, or simply ask Chef Manish to cook up something delicious. The whole staff experience is superb. Even the rooms and swimming pool were fantastic. I will go there again.

Room Tip: Talk to Chef Manish about your taste buds :)
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bhatian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, March 10, 2014
Dear Guest,

Greetings from the Goa Marriott Resort & Spa!

This is indeed a great review and we thank you for the same! We are happy you were able to unwind and enjoy the facilities. Our sincere gratitude for your recommendation of the good food, great rooms, pleasurable pool and the excellent customer service. Deirdre, Pooja and Chef Manish are most appreciative of your special mention and we all look forward to welcoming you back to another memorable stay!

Warm regards,
Ranju Alex,
General Manager,
The Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (644)
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English first
New Delhi, India
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 22, 2014

A very comfortable hotel. Excellent service . Great view from the sea facing rooms. However those looking for a resort ( read kids/teenagers) would be alittle let down. The adjoining beach is not clean. The pool a bit smal. But overall a great place to spend a few nights.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasonBourne2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 26, 2014
Dear Guest,

Greetings from the Goa Marriott Resort & Spa!

Our team genuinely appreciates this impressive review, especially your mention of our very comfortable hotel and excellent service. However, we sincerely apologise for not being able to meet your expectations with reference to the beach, though we carry out periodic maintenance daily, it is a thoroughfare of sorts as it is a public area. Our sincere gratitude for your recommendation and we do look forward to welcoming you back on another memorable stay.

Best Regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 20, 2014

It is what you pay for - luxury! The lobby is amazing with a nice view to the pool and the sea. The pool area is really nice with the sea being so close there.
The food in the restaurants is good as you would expect it to be. The breakfast buffet is huge and they definitely have something for everyone there.

There is no free wifi which is weird but I've understood this is common Marriott policy.

The hotel is about 5-10 minutes taxi drive from the Panjim city center. Very easy to walk also, takes about 25 minutes.

If yo dont want to go to town, try Mum's Kitchen near the hotel (5 min valk). It's a bit pricey but rewarded restaurant with delicious food. And if you are hungry for pizza, Edu's Pizza right next to Mum's Kitchen make decent pizzas that cost nothing really.

If you happen to come here for the new year, DO NOT MISS THE NEW YEAR'S EVE PARTY! t was truly amazing!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meriemilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 24, 2014
Dear Guest,

Greetings from the Goa Marriott Resort and Spa!

We genuinely appreciate you taking the time to write this lovely review, from the amazing view ,the really nice pool and, the delightful culinary fare. The staff, in their spirit to serve are truly delighted. Feedback like this only boosts our team to continue to give their best and go above and beyond. We are glad you were able to unwind and enjoyed our New Year's Eve Party. We look forward to welcoming you back to another beautiful holiday.

Best Regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Point, North Carolina
Level 6 Contributor
161 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 19, 2014

When we checked into the Marriott we did not know it was going to be our residence for nearly 8 months (Feb thru Sept 2013). My beloved Scott was terminally ill and we needed a relaxing wheelchair-friendly "home away from home" for his final days. (Follow our story along with 1600+ other people at our blog: http://goingtogoa.wordpress.com). I personally researched several and the Marriott was the clear winner--location and amenities suited to our visit. Staying at a resort for a vacation vs. an extended stay such as ours gives one a different perspective. The hotel staff were so compassionate and caring during this difficult time. Elizabeth Shackleton (Guest Relations) was outstanding and embodies just the right balance of warmth and professionalism. She helped this American visitor handle many a daily mini-crisis and to navigate the Indian healthcare system as well. The team was expert at creating special events such as a birthday party for a bed-bound guest and an impromptu snack buffet for a press conference held in our rooms. The buffet spreads at breakfast and dinner had enough variety to keep me happy as the many months went on. The chefs were more than willing to work with us on Scott's special needs diet and to create anything I wanted that was not on the menu. Ours was a special situation and one that I will say was a lot less stressful because I made the right choice in hotel. Alex, the manager, was very gracious to us and we felt very safe and comfortable throughout our Going to Goa adventure.The hotel was in need of some updating and renovation which may have happened since our stay...but they appeared to be on top of maintenance constantly and the hotel is very well run. The only downside is that this is a popular wedding and party venue and there are noisy dance party boats that travel up and down the river but this just lends to the festive atmosphere which is why most people come to Goa in the first place. Namaste,
Katy (& Scott)

Room Tip: If you can get 184 suite on the ocean side, it's worth it for privacy and for space as much as...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paintergurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 26, 2014
Dear Guest,

Greetings from the Goa Marriott & Spa!

Katy, we really appreciate your valuable time spent in giving us such wonderful detailed feedback. We are overwhelmed and appreciate that we were able to go the Extra Mile for you and Scott, from the detailed facilities and amenities, the expertise of the culinary team to your satisfaction, the memorable events created for Scott and you, all in the myriad pattern of life and the circumstance that was then. Inspirational, motivating and encouraging. Feedback like this only boosts our team to continue to give their best and go above and beyond. Elizabeth is most appreciative of your recognition of her. Thank you for choosing the Marriott hotel “home away from home”. You will continue to be part of our family and remain in our hearts always. My sincere gratitude to Scott and you for creating some wonderful memories for all of us.

Best Regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simla
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 19, 2014

Best place in Panaji. Wonderful property. Clean pools, good rooms, good food and courteous staff.

The reception area and lobby at the entrance are beautiful. Pool side is the best place to spend evening.

Luxury at its best.

Room Tip: Rooms facing the pool
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amogh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 20, 2014
Dear Guest,

Greetings from the Goa Marriott Resort & Spa! This is indeed a great review and we thank you for the same! We are happy you were able to unwind and enjoy the stunning view from our hotel. Our sincere gratitude for your recommendation of the good food, great rooms, pleasurable pool and our courteous staff, and we do look forward to welcoming you back to another memorable stay!

Best Regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge England
Level 6 Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 18, 2014 via mobile

5 star accommodation with fabulous views of the sea with luxury rooms. The area is pretty rubbish and no where to walk to locally but if you are happy to stay in the hotel and use the facilities then it's a lovely place to be. The downside of the hotel was actually the other guests! There are a lot of wealthy Indians who stay here and treat the staff as their personal slaves and seem to think they do not have to consider any other guests with their loud and arrogant behaviour. They have a lot of weddings here this time of year and the guests are also not very pleasant either. Wifi is free but a little unreliable at times but staff are always willing to help. The staff are fabulous albeit they seem scared to upset any guests no matter what they do. The buffets were good and varied albeit lacking any 5 star specials (seafood or fish or chicken breast !) The vegetarian options were the best and indian food and eastern style dishes were very good. Breakfast was chaos most days and egg orders were a nightmare but seemed to get there eventually. The Sunday brunch is a expat event not to be missed! I was disappointed not to have the hotel taxi back to the airport that I paid for - instead of an outside taxi and only wished that the guests were as nice as the staff ! I did venture out to calangute which is like the benidorm of goa but was happy to return to my 5 star bubble at the marriott !

Stayed February 2014, traveled as a couple
Helpful?
1 Thank DonandGaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 19, 2014
Dear Guest,

Greetings from the Goa Marriott & Spa!

We are truly thankful to you for taking the time to post such a positive review and for your recommendation. From the fabulous view, luxury rooms, facilities, vegetarian food and our wonderful staff. However, we sincerely apologise for not being able to meet your expectations with your breakfast experience, the taxi service and the area that surrounds the hotel. We do look forward to welcoming you back on another memorable stay!

Best regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
1 review
Reviewed February 16, 2014

It was amazing.. Every aspect was commendable. Be it room service, hospitality, food and the ambiance. Well maintained and so Luxurious. The beach view is very delightful and you can access the beach with just a casual stroll down from the hotel. The bar along the pool gives you the royal feeling of having a drink seated in the pool and that's what its all about when you go to goa. They have a In-house casino makes sure that you don't have to go out of the hotel for anything. Staff's very friendly and helpful. the icing on the cake is the food which is just fantastic. i had a great time

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gooner_City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoaMarriottResortSpa, General Manager at Goa Marriott Resort & Spa, responded to this review, February 20, 2014
Dear Guest,

Greetings from the Goa Marriott Resort and Spa! We’d like to take this opportunity to thank you for such an impressive review of our hotel, worth every penny as you so aptly put from the ambience and luxury of our property, our services, the fantastic food “the icing on the cake” ,the pleasurable experience at the pool and the in house casino. Our associates in their spirit to serve are delighted with this brilliant feedback. Our sincere gratitude for your recommendation and we are motivated and encouraged to give of our best at all times. Thank you for choosing the Marriott hotels from now on. We look forward to being of service and delighting you again.

Best Regards,
Ranju Alex,
General Manager,
Goa Marriott Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Goa Marriott Resort & Spa

Property: Goa Marriott Resort & Spa
Address: Post Box No 64, Panjim 403001, India
Phone Number:
Location: India > Goa > North Goa District > Panjim
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Panjim
#1 Spa Hotel in Panjim
#1 Family Hotel in Panjim
#1 Romantic Hotel in Panjim
#2 Business Hotel in Panjim
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Goa Marriott Resort & Spa 5*
Number of rooms: 180
Official Description (provided by the hotel):
With a stunning sea-view and glorious sunsets, the Goa Marriott Resort & Spa is the ideal destination for a stay in the land of sun & sand. Located at the edge of the Miramar Beach, it is perfect for a truly relaxing vacation. This charming luxury resort boasts of dining facilities that include a revolutionary transition lounge, outdoor dining at our specialty barbeque restaurant, Wan Hao – Pan Asian cuisine, and a 24-hour Coffee Shop and in-room dining. Guests can benefit from the on site world renowned Quan spa and a well equipped fitness centre. Besides an exciting mix of fine dining and leisure activities, the Goa Marriott Resort & Spa also provides easy access to bustling Panaji, the capital city of Goa, rich in its history and cultural heritage. ... more   less 
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Also Known As:
Goa Marriott Resort And Spa
Goa Marriott Hotel Panaji
Marriott Goa Hotel
Marriott Panaji
Panaji Marriott
Marriott Goa Resort
Goa Marriott Resort & Spa Panjim

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