I had my worst experience with The Crown. I was checked into an executive room, and that room stinked and was unberable. I called for help, they sent a room freshner.... When I asked for a supervisor, he mentioned that the Air Conditioner had been through servicing and repairs and the gas leakage is causing the smell. They knew about this. The room cleanliness was to pits and it was no where an executive category room for a 5 star property. then they started showing me which room I would like to stay in.... the room they gave me, was supposedly an upgrade but actually a big downgrade... the entire nite there was a construction and banging outside my window.... I couldnt sleep, had a bad headache because of stnk in the room, and then the night sleep.. the breakfast was no where comparable to a 5 star property....
The general manager was just oblivious and non receptive of feedback, I checked out immediately and moved immediately to Taj Vivanta.... please dont stay here...
- Official Description (provided by the hotel):
- 5* Boutique Hotel with 43 Rooms & Suites ... more less
- Reservation Options:
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- Also Known As:
- The Crown Goa Hotel Panaji
- The Crown Goa Panjim