We stayed here for 4 days in feb 2013. Customer service was crap. The guys standing at the reception, they don't know how to smile and greet the customer. They look angry always. The doorman / butler, I think his name is George, that guy is friendly and knows how to treat a customer, maybe they should make him a manager.
On the day of the checkout, my wife was very very ill. She had very high fever, so I asked the reception if I could stay for a couple more hours extra. 10AM was checkout but I asked for a 12 noon checkout, they refused saying I have to pay the full 2000 rupees as if I'm using the room for another day. The hotel wasn't busy and no one was waiting for rooms. There were many rooms closed and not used. These people don't have a heart.
Restaurant is tasty but very pricey. Prices are 2100 for a AC Room which isnt worth it, since this hotel isn't near a beach or a famous monument.
Please don't stay here, not worth it. This is not value for money.
- Official Description (provided by the hotel):
- Hotel Palacio De Goa is nested in the heart of Panjim city, with its Portuguese exteriors and contemporary modern interiors. It offer's you all the facilities that go into making your holiday a truly unforgettable experience.The in-house multi-cuisine restaurant "SPICES" serves a variety of vegetarian and non-vegetarian dishes. Our well equipped conference hall and banquet services caters to your every need. Other hotel services includes In-room dinning, laundry service, safe deposit locker, local sight seeing tours, boat cruise, travel assistance, Rent a bike-Car, etcSo, come stay at Hotel Palacio De Goa for a truly wonderful experience! ... more less
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- Also Known As:
- Hotel Palacio De Goa Panjim