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“Value for money”
4 of 5 bubbles Review of Ginger Goa

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Ginger Goa
Ranked #10 of 48 Hotels in Panjim
Bengaluru, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Value for money”
4 of 5 bubbles Reviewed January 26, 2014

Hotel Ginger is situated in a very convenient location in Panaji. It is next to the bus stand and a few minutes walk from the Mandovi river. The hotel is clean and the rooms are spacious. The beds are of good quality and the king size bed in our room was very comfortable. The hotel has a Cafe Coffee Day outlet and a restaurant (As You Like It). The quality of food in the restaurant was above average, however the breakfast (included in our room rent) had limited choices. The decor could also be improved. For those who like a drink, the hotel does not have a bar, though I was told that they should have it soon. There is also a mini gym, which is functional. All in all, a good deal for your money.

Outside the hotel you will be able to rent taxicabs for reasonable rates. An AC Maruti WagonR costs about Rs 1600 for 8 hours / 80 Kms and Rs 15 per km after that. We took a taxi driven by the owner - Sandeep (+91-90493-54084), a very friendly, honest and knowledgeable person. I would highly recommend this person.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suresh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Porto, Portugal
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed January 17, 2014 via mobile

Spent 3 nights in very poor hotel. AC not working properly, too much noise if you turn on the fan... The bed not confortable. The breakfast a joke. Keep away from the guy in the frontdesk organizing the taxis (over charging)!

Stayed January 2014
Helpful?
2 Thank M-SINVAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger Goa, responded to this review, February 13, 2014
Dear Mr. Sinval,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Goa.

Your concern regarding the non functional A/C, staff & dining has been taken up with the department head for corrective action. Based on your feedback, the A/C problem is fixed by our technical teams and is in good working condition. Also the respective teams have been briefed to be more efficient to ensure that our guests don't face any such inconvenience. Furthermore, we will ensure that periodic checks are done for our rooms.

It was a great pleasure having you to stay with us at Ginger Goa, thank you for bringing it to our attention; your valuable feedback will help us strive to be the best.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Panjim hotels

Kanpur, India
1 review
5 of 5 bubbles Reviewed January 17, 2014

Best place to stay at a branded 3 Star Hotel at Panaji. Definitely away from Beaches but near the nightlife of Goa ( Capital City, River-Cruise and River-view). Best in class facilities with prompt and helping staff. Already a fan of Ginger Hotel chain throughout India. Same nice experience at each place..

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Prashant Kumar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
4 of 5 bubbles Reviewed January 17, 2014

Location is very good. Bed Mattress quality was excellent. Need Hot Water 24 Hours. Need improvement in Wi Fi Connectivity. Check in need to be little faster. Overall The room was clean, neat and good

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shailu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger Goa, responded to this review, February 13, 2014
Dear Mr. Shailu

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. We are sorry to hear about your dissatisfaction with the services of slow check In/Out, Wi-Fi speed and 24/7 hot water facility during your recent stay at our hotel. We genuinely regret the inconvenience caused to you.

It has always been our Endeavour to provide our guests with the best of services, but it was unfortunate that we were unable to match your expectations. I will personally look into the matter and address the cause of this oversight.

Based on your valuable feedback, I have instructed the staff to be more proactive while dealing with guests & to ensure that we provide our guests quick service & a great hospitality.

Thank you for bringing it to our attention; your valuable feedback will help us strive to be the best.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 17, 2014

Ginger hotel are normally at the outskirts of the city, I was of the same expectations since I was traveling to Goa after a long gap. Same like the Delhi Ginger which is close to the Railway station this one is very close the Panaji Bus Stand. Hence the if you need a taxi or rent a scooter or any such sort is just a walk away.

I stayed in the second week of December 2013 for 3 night and 4 days

Hotel stay, its like any other Ginger hotel, Clean rooms with all facilities available as self use or at a nominal cost. If you are first times at Ginger dont forget to carry shampoo tooth paste and tooth brush. Even if you dont carry doesnt matter available at a nominal cost there. (Though some renovation was under progress and I had to change the room to other floor due to paint smell)

The buffet breakfast was wholesome and good, and the menu keep changing every day. I had read about the travel desk who charges in excess for the trips and I too felt the same. Nothing much to worry you can find the taxi standing outside the gate and also near the bus stand areas. Also you can find the Rent a scooter near the bus stand area.

All in all a good stay..

Room Tip: Ginger brand, you will not get cheated....
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger Goa, responded to this review, February 13, 2014
Dear Mr. Sanyal,

We sincerely appreciate you taking time out and communicating with us, we thank you for your valuable feedback & words of appreciation. We genuinely regret the inconvenience caused to you & we are sorry to hear about your dissatisfaction with the travel desk charges.

However, would like to inform you that our travel desk's charges are comparatively equal to the local travel agents in Goa. The charges are vetted with the standard and the quality of the service been provided from the hotel's end which includes the security and the itinerary grantee of the guests for the entire period they commute.

It was a great pleasure having you to stay with us at Ginger Goa, and we are glad to know that you liked the cleanliness, location, prices, dining and facilities provided by our hotel.

We will definitely work upon the feedback shared & look forward to another opportunity to host you at our property a better at your next stay at Ginger Hotel.

Once again we thank you for your valuable feedback & suggestions. Looking forward to your continued association with us and I assure you that your next visit at Ginger will be a pleasant one.


Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thane, Maharashtra, India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 10, 2014

Location is odd. Getting public or private transport is difficult. Restaurant facility is average. Food quality is average. Room size are very small.Rooms have Wi-Fi. Walking distance from cruse boating station.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prakunj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger Goa, responded to this review, February 13, 2014
Dear Mr. Prakunj,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Goa.

Your concern regarding the location of the hotel and small rooms of the hotel has been taken up with the respective department head for corrective action. However, we would like to inform you that the room size is standard across all Ginger Hotels in India. Also we have Twin rooms available which are bigger in size, wherein they have two separate beds.

I would like to inform that we do offer a 24*7 Travel Desk service and the charges are comparatively equal to the other local travel agents in Goa.

It was a great pleasure having you to stay with us at Ginger Goa, thank you for bringing it to our attention; your valuable feedback will help us strive to be the best.

You will experience a marked difference in the quality & quantity of our F&B offerings during your next visit. We look forward to your continued association with us.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.


Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed January 5, 2014

I got a good deal in this hotel.. according to which it was worth.. stay was sound.. i didn't found staff good.. very unwelcoming gestures.. buffet breakfast was good.. all the basic amenities were provided room service was good.. good food specially chicken. man who provides scooty on rent is a total jerk.. and is surely bringing bad names to hotel for overcharging and looting customers..

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adventurer2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger Goa, responded to this review, February 13, 2014
Dear Guest,

I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. We genuinely regret the inconvenience caused to you during your stay at Ginger.

Your concern regarding the front desk staff behavior has been taken up with the concern department head for corrective actions. I have also briefed our front desk staff about the guest handling and the professional way of work. Based on your valuable feedback, I have instructed the staff to be more proactive while dealing with our valuable guests.

You will experience a marked difference in our service during your next visit..

It was a great pleasure having you to stay with us at Ginger Pondicherry, and thank you for bringing it to our attention; your valuable feedback will help us strive to be the best.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ginger Goa

Property: Ginger Goa
Address: Plot No. 37, 38 | SGO Complex, EDC, Pato, Near Passport Office, Panjim 403001, India
Location: India > Goa > Panjim
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 48 Hotels in Panjim
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ginger Goa 3*
Number of rooms: 137
Official Description (provided by the hotel):
Ginger Hotels welcome you in Ginger Goa a unique Smart hotel in Goa at a perfect location. Hotel offers services & facilities like gymnasium, restaurant, Wi-Fi & conference hall which makes Ginger Goa one of the finest 3 star hotels in Goa. A city rich in its architecture and beaches, Goa is a destination primarily for enjoyment. Let not budget constraints hamper your travel plans to this city. Enjoy your stay at the comfortable and very affordable Ginger Hotels. ... more   less 
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Also Known As:
Ginger Goa Hotel Panaji
Hotel Ginger Goa
Ginger Goa Panjim

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