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“Be prepared to be disappointed”

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The Gateway Hotel MG Road Vijayawada
Ranked #1 of 25 Hotels in Vijayawada
Certificate of Excellence
Vijayawada, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Be prepared to be disappointed”
Reviewed June 3, 2011

I visited thier Bay Leaf restaurant and am appalled at the service. We should have left the place when we saw the dirty uncleared tables and stained walls, but we somehow sat down naively expecting better service. We did not get half of the things on the set menu. No raitha, salad, chutney's for these unfortunate souls. Even when I repeatedly reminded the waiter about getting no sauce for the biryani, I did not get anything. When I asked if the service was this bad everyday, he mumbled about a bad day. Only thing that stopped me from making a scene was that I was with a European friend and told her that Taj is the best brand. It now apparently is not. Neither me nor my friends or any foreigner I know are never gonna set foot in a Gateway again. Thanks for charging me the full price for things I did not get and thanks for spoiling my day. Next time I will find a cheap roadside eatery.

  • Stayed June 2011, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank AdarshMatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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611 reviews from our community

Traveler rating
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    51
    10
    8
See reviews for
113
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Any
English first
Gurugram (Gurgaon), India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 3, 2011

Having been to many Gateways, this particular hotel was a pleasant surprise.. Right from the airport where we were received by a pleasant guy with chilled bottled drinking water.. to the warm welcome we received at the hotel desk.. we were made to feel like kings from the moment we walked in.

Fantastic facilities.. a steal on pricing.. great pool and gym facilities and a great bar and kebab factory (which launched only on 2nd June 2011)

A no-brainer if you're visiting the region.. 5 star comforts are 3 star prices

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Sharad_Sridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
Thank you for your feedback. We are extremely happy to know that you had a wonderful stay with us and look forward to your continued patronage.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 30, 2011

Conveniently located on the arterial MG Road, the Gateway is excellent value for money in the rooms department. With clean, ultra modern rooms and chic bathrooms, giving these the highest rating is an easy choice. The beds are comfortable, line clean, bathrooms neat.

The service and staff friendliness at this hotel is remarkable. There is a clear willingness to genuinely take care of the guest.

The food is good. The complimentary breakfast is an excellent spread and is worth dragging yourself out of the 'oh so comfortable' bed. The a la carte menu is on the expensive side. While tasting good, it not the value of money proposition that one gets used to with the room tariff.

The hotel also boasts a swimming pool and gym. The staff there are friendly and eager to be of service. The water in the pool is great. Had a great time imitating Moby Dick for an hour or two!

On the whole, the best place to be in at Vijayawada

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Satyavageeswaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
Thank you for your feedback. We are extremely happy to know that you had a wonderful stay with us and look forward to your continued patronage.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Level Contributor
677 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
Reviewed April 27, 2011

Perhaps one of the few good hotels to stay in Vijayawada. Clean and comfortable rooms, the Hotel is located in the heart of the City. The breakfast spread was excellent, the restaurant service was outstanding. Good value for money !

Room Tip: Eat early dinner, avoid heavy food!
See more room tips
  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raghuraman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
Thank you for your feedback. We are extremely happy to know that you had a wonderful stay with us and look forward to your continued patronage.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 10, 2011

We've stayed at other hotels in Vijayawada but none compare to the Gateway. It is a well maintained, clean, and comfortable hotel and certainly a cut above Indian standards, although it would probably rate as a three star in the west. The rooms are clean and spacious and the beds very comfortable for sleeping. The bathroom was also clean but I was disappointed with the towels, which were gray and worn. The hotel is on a main street but the rooms are well insulated from the traffic noise. There are no decent restaurants nearby so you are stuck with the one in the hotel. However, the food and prices are reasonable. It was 250 rupees (about $6) for a buffet breakfast and 400 ($8) for lunch. I was very impressed by the personal attention from the front office manager. He took care of us personally when we checked in and as we passed him in the hotel during our stay he continually asked if everything was satisfactory. No free internet. The hotel had wi-fi but the rates were exorbitant.

Room Tip: Standard room is good enough...
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  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bakerchief1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
Thank you for your feedback. We are extremely happy to know that you had a wonderful stay with us and look forward to your continued patronage.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2011

I stayed at the hotel for 2 nights only, but really got to like the place. First of all, the layout has been done quite nicely, the rooms having been arranged around the central courtyard/quadrangle. the food is excellent, I found both the breakfast & dinner buffets to be very good with personalized service. The deputy chef walked across to our table & chatted, explaining characteristics of the myriad herbs listed on the wall panel. The roof-top swimming pool too is marvelous also not much used it seems.
Outstanding value for money.

Room Tip: Ask for a room facing the road.
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  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanjay_harlalka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
Thank you for your feedback. We are extremely happy to know that you had a wonderful stay with us and look forward to your continued patronage.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 1, 2011

It was simply a lovely place to stay.Quick Check in & check out.We as a family had a great time in Vijayawada.There was no worst experience as such but there was no one in the 7th floor where the swimming pool is located & I had to wait for about 20 minutes & it was a bit scary as well.Good Gym.Very helpful staff.I would certainly stay here again when I visit Vijayawada :)

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiyaBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeelabhPandey, Front Office Manager at The Gateway Hotel MG Road Vijayawada, responded to this review, July 26, 2011
We are happy to know that your overall stay with us was fine. Please accept our sincere apologies for the inconvenience caused as mentioned in the feedback. We look forward to your next visit and stay with us.

Warm Regards
Neelabh Pandey
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel MG Road Vijayawada

Property: The Gateway Hotel MG Road Vijayawada
Address: 39-1-63, M G Road, Vijayawada 520010, India
Phone Number:
Location: India > Andhra Pradesh > Krishna District > Vijayawada
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 25 Hotels in Vijayawada
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel MG Road Vijayawada 4*
Number of rooms: 108
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