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“Can I call it a hotel ??”

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Swarna Palace Hotel
Hyderabad, India
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Can I call it a hotel ??”
Reviewed October 26, 2011

Hotel Swarna Palace.

This is a hotel located in the semi urban Vijayawada, Andhra Pradesh. To start with .. I can tell this hotel has lost it's charm and appeal. The way it was about 7 - 10 years back when I visited as a child, it was lively and crowded. But now people prefer to go to the upscale hotels in the surrounding areas. Thanks to the hotel chain/ brands which are coming up in this city. Hotel Swarna Palace has missed everything - in terms of charm, basic facilities/ amenity, look/ appeal in the modern sense.

The ceiling of the lobby could be more than 20 feer high and as you enter you can find sofa sets on the right hand side with no decor or I can say that It was not tastefuly designed.
The sofa is just ok if you want to sit for a minute of two. Front office staff are ok but prefer to communicate in the native telugu language. Staff are polite but don't smile or wish you well.

Check in takes about 5 minutes or less. There is no porter service in this hotel.
You can take the functional lift and head to your room. The first thing you notice is the furniture which looks classic but not confortable to seat and the furnitures/ lights/ ceiling fan and Air conditioning lack appeal, maintainance and the sense of modern charm.
Bed is rock solid and lacks cleanliness. I ordered a tea/coffee on room service and the serving staff was dressed in jeans and white shirt with the vest ... consider the fact that this hotel lacks proffessionalism they're quite boring and ungroomed. Another thing I noted is that if the door is just shut and not locked they walk in right away. They don't consider to ask for the guests permission. They are just simple and unprofessional. The tea/ coffee cups I had looked like 2 decades old and I could see the cracks inside this cup, very disappointing.
There is not sense of satisfaction after staying in this hotel.


The bathrooms are dull lit and lack appeal. They appear rather gloomy and unsafe. The rooms are not really air conditioned and lacks the freshness which a traveller will be looking at. It's just so bad to stay in this hotel, there is also frequent power cuts. The elevator is small for 2 persons to hold. Although the hall way is wide yet the carpets are dirty and lack maintenance. There's dust all over the place.

Sure Swarna Palace might have been a palace in the past but it cannot survive the competition in the present. Business travellers cannot afford to stay in a hotel like this which has lost it's class and charm. Catching up with age and cracks appearing everywhere. The hotel management may have refused to accept modernization which this hotel is in dire need of.


I suggest that travellers go to the new and upscale hotels which are booming on the
other side of the city which promise a lot and give you the sense of happiness during your stayng here.

Over all experience: THUMBS DOWN

Room Tip: Ask for the room over looking the main road.
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldtravellersam24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
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  • English first
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English first
Bengaluru, India
Level Contributor
338 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed September 11, 2011

It is located close to Old bus stand. Varieties in the breakfast session are ok and may be some more to be added. Pesarattu is very nice. Room was spacious and clean .But quality of coffee to be improved. Premises are kept dirty. Carpets are stinking. Housekeeping is lazy. Intercom service is very bad. It is very hard to contact room service or housekeeping. Every time you have to call through reception. Claiming 3 star status is not justified. It can be treated as 2 star one. I have stayed in the same hotel about a decade back. It was rated as one of the best hotels. If you visit the hotel with that notion you will thoroughly disappointed.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ASMTRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Swarna Palace Hotel

Property: Swarna Palace Hotel
Address: Eluru Road, Vijayawada, India
Location: India > Andhra Pradesh > Krishna District > Vijayawada
Hotel Style:
Ranked #17 of 79 Specialty Lodging in Vijayawada
Price Range (Based on Average Rates): $
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