I need to start off this review by emphasizing how extremely nice and helpful the staff was at Chilies. They were by far the highlight of our stay. Also, the back area is absolutely beautiful -- tons of flowers, lots of hummingbirds and other small wildlife, and the cabins are all amazing. The location is also terrific -- right on the main road in town.
Now for the bad news. My biggest complaint is about the pricing structure there -- $22 for a double with a shared bath during low season is unreasonably high considering the amenities that were offered. Granted, it's one of the cheapest place to stay in the West End, so maybe my complaint should be with the inflated prices of the island. Unfortunately, Chilies is taking the hit for lack of value either way.
Despite boasting that wifi was available, you were lucky if you could load a simple website during any part of the day. Then, it gets cut off from about 9pm to 7:30am every day (not too great when you like to get up at 5:30 or 6 to get some work done).
Other small things that were unfortunate...No soap was provided -- either for bathing or for washing your hands in the bathroom.
Also, there was construction on the shared kitchen going on at the time. The staff was nice enough to offer us use of the furthest back kitchen, which was actually quite nice. However, it would be locked from 9pm until people started showing up around 8am (again, a problem for the early risers and an unfortunate surprise for our neighbor who was supposed to leave for a dive at 8 that morning). While it's not really a popular practice in Central America, a heads up about the construction and maybe a small, good faith discount would have been much appreciated.
All of this being said, I just wish the price reflected the quality we were going to get. I have no frame of reference to compare Chilies to other places on Roatan, but compared to the many places I've stayed in Central America, it fell short.
- Official Description (provided by the hotel):
- Best budget hotel on Roatan. Safe, clean and central. On the beach, dorm beds, private rooms, cute wooden cabins, luxury studio apartments, beautiful garden. Native Sons dive shop on property. All rooms have access to a kitchen. We have a small cafe for simple island breakfast and lunch. ... more less
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- Also Known As:
- Hotel Chillies Roatan, Honduras - West End