As former residents of Ghana, we recognize how difficult it is to convey a vision of what should be provided for hotel guests to staff who have never experienced excellent customer service for themselves. However, at Elmina Bay resort, Ben and Suzie have accomplished this in a remarkable way. The location is stunning, the rooms are tastefully decorated, and the pool is sparkling. But what makes this hotel special is the service. Ben is quick to spark the generator if the power fails, the staff is quick to assist a guest with any luggage or housekeeping, and the restaurant workers proactively call to take orders for the next meal. Everyone is attentive and friendly without being invasive. The only area that could use improvement is the food, which is competent most of the time, but rarely stunning.
- Official Description (provided by the hotel):
- An ocean front hotel with high quality finishes, located in a beautiful setting, but only 10 minutes from historic Elmina Town, and 20 minutes from Cape Coast. All rooms have en-suite showers, TV, wi-fi internet, fridge, dressing area and sea facing balconies. A large and beautiful pool, conference room and gardens provide a serene setting for your getaway, meeting or leisure break.Enjoy balmy ocean breezes, beach side dining, with meals beautifully prepared by our kitchen. Come and enjoy service to make you smile. ... more less
- Reservation Options:
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- Also Known As:
- Elmina Bay Hotel Elmina
- Elmina Bay Resort Ghana