Bought some earrings and a pendant in February, 2013. Eva is lovely, very knowledgeable and is happy to tell you all about her jewelry. She has several gem certifications and is a true professional. She has a wide range of selections. She is so low key that she asked if we wanted to think about our purchases and return the next day before buying. The process to retrieve our VAT was seamless on her end; she even had a map on the return envelope so that you knew exactly where at departure to turn in your refund forms. My credit card was credited about 3 weeks after my return. I can't stress enough how she made shopping such a pleasure. She is not a stop on the tour buses (hmmm...do you think the companies may make a little money here?) and the experience is so enjoyable. Her shop is a very short walk from the Moorea Pearl resort.