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“second visit and got better”

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Amwaj Oyoun Hotel & Resort
Ranked #23 of 32 Hotels in Nabq Bay
ramsgate
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“second visit and got better”
Reviewed March 18, 2014

This is our second visit to the amwaj hotel first time was two years ago nad had a lovely time, but this time it was better as the new owners of the hotel have made improvements to the hotel.
We stayed on the left hand side to the main pool overlooking the well tended gardens, the room very spacious with a comfortable king size bed satellite tv with a few English channels mini bar fridge filled on request, we just used it for keeping our water cold. Yes the bathrooms are a little bit tired, but whilst we where there rooms were being updated can't comment on if the bathrooms were being done. We had mohammad as our house keeper always polite asking if we needed anything and leaving us our daily towel sculptors well done and thank you mohammad.
Main pool was cold had smaller heated pool to one side, we used the main pool just to cool off and then back on the sun bedswhich had comfortable thick mattresses.
Pool bar and snack bar very good mini pizzas and burgers served with chips and small salad, Ali at the pool bar always willing to have a chat to the guests very polite and friendly bar serves beer, vodka, gin, rum whiskey and brandy and the usual soft drinks. Self serve tea and coffee cold juices and water dispenser to refill your bottles.

The biggest change to the hotel is the restaurants, main buffet is upstairs just of the reception area used it once for lunch rest of week we ate at the pool snack bar or the beach restaurant.
Breakfast and dinner we had in the new European restaurant downstairs next to the Italian restaurant. In this new restaurant you will be greeted by nabil and his two waiters mohammad and anwar they served us every morning and evening always polite and a friendly smile we had lots of fun with them all, Nabil and his staff are very hard working making the guests stay enjoyable and relaxed, the food in this restaurant was always top notch of menu three choices each night well done Nabil, anwar and mohammad thank you for making our stay memorable and fun.

If you need any special requests for your stay contact ahmed al agamy front of house manager and he will do his best.
The new owners are making improvements but it will take time but so far its better than our first stay.
This hotel was the first holiday hotel we have returned to and it will not be the last.
well done to all the staff at the amwaj.
see you soon thanks.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
1 Thank ianandtracey1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed E, Front Office Manager at Amwaj Oyoun Hotel & Resort, responded to this review, March 27, 2014
Thank you for choosing Amwaj Hotel & Resort and for taking the time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and are grateful for your feedback . We look forward to welcoming you back in the near future.
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Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Huddersfield, England
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 18, 2014

Ok, I will try to be as factual as possible since I am positive Mr Ahmed El Agamy and senior Manager will add comments to below!. On first arrival we upgraded to Sultan for £217, I anticipate a deluxe experience, our luggage was handled with care and delivered to our standard sea view 3 star room 1238, even though we anticipated a deluxe room. Before we got to our room I was suspiciously approached direct from the manager in the basement directly even though I obviously had never met him, regarding my negative previous short review regarding difficulty in contacting them (he seemed more concerned that I removed it so as not to damage the rating).

Room Tip: more to follow
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  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank ShaunRadley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2014 via mobile

We loved our holiday at The Amwaj, the food in the Terrace restaurant was excellent,so were the staff,Anwar Tarek and Nabil, nothing was to much trouble for them. The Oyoun restaurant also served some lovely food but sometimes we felt it abit uncivilized, to much pushing, we brits always queue, others dont!. The staff in the whole of the hotel were always friendly and very obligeing. Our room was very clean but in need of abit of tlc, they are abit tired. The hotel is in a perfert position and caters for all ages, the music round the pool wasnt our taste but you cant please everyone. The animation team have a very hard job pleasing all different people but do there best, i must say Lauren always made time to have a chat and make sure we were enjoying ourselves and Tom arrived just before we left, he will fit right in with his cheeky chappy personality. WE WILL RETURN and thanks for a great hoilday.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank deanhelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed E, Front Office Manager at Amwaj Oyoun Hotel & Resort, responded to this review, March 27, 2014
Thank you for choosing Amwaj Hotel & Resort and for taking the time to write your lovely comments. We are extremely please you enjoyed your stay with us and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2014

We really love this hotel. It was our second time there and the food has improved enormously. We were upgraded in our all-inclusive package to include the new Terrasse Restaurant which is waiter-service with really good food, though we also like the main Oyoun Restaurant with its wide variety of local food and flavours. There are also other choices of restaurants.....the fish restaurant, for example, has a menu with no extra charge within the all-inclusive price. If you like a glass of wine, that has also improved.

The hotel has a really good position on the beach, with a nice walk in either direction along a path between the hotels and the beach, and the main pool terrace is lovely.

We didn't have children with us, but my observation is that it's excellent for children. There's a nursery-type room near the beach where children can paint etc out of the sun and, alongside, there's a climbing frame in a grassy area. There are also very pleasant young women who will look after children. For older children, there's the hotel's own aqua park with water slides.

We had a lovely room on the ground floor, on the sunny side of the hotel. Ok, the bathroom was a bit 'tired', but scrupulously clean - as is the whole hotel. What's missing in comparison with the bigger, glitzier hotels? Well, fluffy bathrobes and towelling slippers.....but I can live without those because everything else is great.

The service is as good as you'll get anywhere.....the efficient, friendly staff have a very strong customer service ethic.

This is a smaller hotel than most in the area and one thing they have to watch is that the Animation Team can be too intrusive, a little old-fashioned, on the 'hi-de-hi' lines. At times their music was defeaning....we complained and they turned it down. Let's hope that continues! It's the only 'down' side of the hotel, from our point of view.

We've been to other, ostensibly posher hotels in Egypt, but I have no hesitation at all in recommending this one. We shall certainly go back.

Room Tip: Ask for the sunny side if you like the sun, though it might be better to be on the other side in mid...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank S1844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed E, Front Office Manager at Amwaj Oyoun Hotel & Resort, responded to this review, March 15, 2014
Thank you for choosing Governor Amwaj and taking the time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and are grateful for your feedback . We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south staffordshire
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 13, 2014

Stayed for a week with my two children in February, the staff were lovely particularly in both the English restaurant and the Grill restaurant next to the pool, they just couldn't do enough to please us. The location of the hotel is great, with the beach just a stones throw away, we could look out from our room and see camels walking up and down which was quite novel. The water slides kept my hyperactive son busy so that I could relax by the pool. There were activities during the day if you were feeling energetic unlike me! The room was a nice size and lovely and clean, entertainment was a little low key but typical for this area I think. If you want a nice relaxing break in the sun, you would struggle to find anywhere better, I would definitely return.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maximaxi8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed E, Front Office Manager at Amwaj Oyoun Hotel & Resort, responded to this review, March 15, 2014
Thank you for choosing Governor Amwaj and taking the time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 12, 2014 via mobile

I visited this hotel twice. The first time was fabulous. Everything about it was great from the service to the rooms. We had a really great time. However, the second time we were there the hotel went down hill in every way. We were given warm drinks in small plastic disposable cups because they didn't have enough of the proper glasses. When I said that it's to hot to be drinking warm water and cokes etc they said we don't have any ice or cold drinks and deal with it. I then and there decided to never go back to this hotel. I asked the manager of what happened to this great hotel and he said I keep on telling the managers about all of these problems but they never listen to me and asked me to write a review of all the points I discussed with him so he could take it to his managers.

I've now stopped booking Amwaj and it's pretty sad because it's in an excellent location close to shops, supermarket, bank, pharmacy etc... Also we all got very very ill due to lack of hygiene but it was blamed on change of weather which is in my opinion bull as I spent most of my life in hot countries and visited many but never got sick. So be careful. If you are thinking of going to Amwaj take your own cups and ice :-).

  • Stayed April 2013
    • Value
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Helpful?
1 Thank Paoloucha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nabq Bay hotels

London, United Kingdom
1 review
Reviewed March 9, 2014

Amwaj Sharm. Ok not really a 5 star but overall we all ahd a brilliant holiday. Yes the russians were rude,loud and arrogant but just ignore them. All the staff we found to be helpful and pleasant especially if we showed manners befiiting the English ( a please and thank you go a long way ) even to the point of making sure that we were served first before the queue of russians. The rooms were a good size and even though the hotel was a little tired everything was keep clean. The food was excellent for such a big hotel and none of us succumbed to a bad belly.The entertainment was average but with so much to enjoy around the local area going out was a pleasure as there are a lot of shops and bars within easy walking distance. Looking forward now to returning for another relaxing holiday there.

Room Tip: Get a room about halfway to the end of the hotel wings.That way you will have a peaceful time away f...
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidB1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed E, Front Office Manager at Amwaj Oyoun Hotel & Resort, responded to this review, March 15, 2014
Thank you for choosing Governor Amwaj and taking the time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and are grateful for your feedback . We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amwaj Oyoun Hotel & Resort

Property: Amwaj Oyoun Hotel & Resort
Address: Nabq Bay | Nabq Bay Sharm El Sheikh, Nabq Bay, Sharm El Sheikh 57, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nabq Bay
#17 Top resorts Hotel in Nabq Bay
#19 On the Beach Hotel in Nabq Bay
#23 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — Amwaj Oyoun Hotel & Resort 5*
Number of rooms: 465
Official Description (provided by the hotel):
Amwaj Resort & SPA – is a 5 star luxurious Hotel & Resort, located on a sprawling 400 meters long private sandy beach that is, offering comfortable accommodation and leisure facilities with fascinating rooms and suites, all boasting magnificent sea views. Our Resort features a selection of fine Restaurants and Bars, Swimming Pools, Beach, Shopping arcade, and well equipped Health Club & Spa. ... more   less 
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Also Known As:
Amwaj Oyoun Hotel & Resort Sharm El Sheikh, Egypt - Nabq Bay
Amwaj Oyoun Resort

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