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“Very Good but could be great!”
Review of Sharm Grand Plaza

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Sharm Grand Plaza
Ranked #17 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed March 3, 2013

This was our 6th visit to Sharm but our first to the Sharm Grand Plaza which was highly recommended by Trip Advisor. I wholeheartedly agree with the many very positive reviews of this Hotel although there are a few areas where minor changes could make a big difference to the customer experience.
The Grand Plaza is an excellent budget- priced Hotel which more than matches some of the more expensive establishments like Baron Palms, Jaz Mirabelle Beach and Reef Oasis Blue Bay in many areas. Guests have to wear a wristband the colour of which depends on your nationality e.g. British –grey, Eastern European red, Italians-blue
First of all and probably the most important, the staff in all areas of working were absolutely first-class. Nothing was ever too much trouble, they were helpful, polite and although they greatfully accepted a tip, they never asked for one! Secondly, the guest rooms were spacious, well cleaned and well appointed in general. Guests seemed to be organised according to broad nationalities and so we were largely with fellow British travellers and the many Eastern Europeans seemed to be placed elsewhere!
Dining quality and experience are very important to us and this was a major criticism that I had of the Tirana Aqua Park which I visited last year (see earlier review). The Grand Plaza tried very hard in this respect and the dining experience was very pleasant and civilised. However, a disappointment was the non-adherence of any dress code in the evenings. Many people made an effort to dress for dinner but many seemed to turn up and eat in the same clothes that they had spent the day in at the pool or beach. The quality of main course food was good and there was always an option for the fussy eater like my wife. Breakfast fare was generally excellent and the range of different foods on offer extensive.However, the range of fruit available at breakfast was limited and didn’t go beyond melon,apple,figs and mandarin oranges. Some dried apricots and prunes with maybe even some processed pears and peaches would have been nice and the kind of thing served at other hotels. A real disappointment was the desert menu at both lunch and dinner. This mainly consisted of various tasteless milky jellies and sponges/tarts with similar but different coloured toppings all with little taste. There was little variation here. The often mentioned bowls of fresh strawberries appeared at times but rapidly disappeared after 2 or 3 guests had their fill and were not replenished for subsequent diners.
The gardens were probably the best planted and maintained example I have seen in my travels to Egypt. They were definitely more sub-tropical in terms of the plants than you normally see in this type of climate and the bedding plants including petunias and marigolds with great bougainvillea were magnificent.
The sun loungers available were always plentiful around the pools and on the beach and although they could have done with a re-varnish, these wooden loungers with thick pads were both adjustable and very comfortable for a lazy day in the sun. Additionally, there didn’t appear to be a mad dash for the best positions from sunrise each day when we were there.
Pool areas and bars were excellent in terms of layout and facilities and importantly, public toilet areas were fastidiously well cleaned regularly throughout the day. Local alcoholic drinks have been criticised but they were really quite good especially as they used bottled Schweppes mixers.
Now the fine tuning! Drawer space within the rooms was very limited although wardrobe/hanging space was great. The gym which was located in the spa building was very, very small and really unusable with more than 3 people in it. There was very little equipment here in a room which was about the same size as a suburban bedroom. We felt that the equipment there although new was not of good,sturdy quality like that you get in English gyms. This was a definite negative point for us as we like to visit the gym and always choose a hotel which boasts good facilities in this respect. This being said, this is a minor point for most people.
A major disappointment for us was the lack of a good indoor bar which was part of the all-inclusive package. Whilst understanding the reasons why the management didn’t wish to use the good indoor bar in the lobby area for this purpose, it is true to say that in the week I was there I never saw a single person there having a drink simply because it was a pay only bar. The Management have to realise that customers who pay for all inclusive want just that and they don’t want to have to pay more for what they consider basic provision. The lack of a nice, indoor bar at this time of the year where evenings were cooler and certainly breezy was a real letdown for us as we, alongside many others I’m sure, get a little dressed up in the evening, like an after dinner drink in a nice bar and don’t want to sit outside in the cold in a poolside bar on seats that have been recentlly used by lotioned-up sunbathers. I urge the management of the hotel to consider this and the fact that the hotel was pretty deserted after 9.30 pm – where were all the customers? To my mind this was penny pinching by the hotel. On a similar track, ice cream was available at the poolside bars between 1.00 pm and 2.00 pm only. 1.00 pm was exactly the same as the restaurant opened and was its busiest. This was either unfortunate timing or another example of reducing demand and therefore cost and spending. Surely a mid-afternoon timeslot would have been better for customers!
With regard to a la carte dining, again we didn’t participate in this pay option but neither did it seem anyone else. These restaurants looked great but were deserted as it appeared to be pricey and at least an additional £40 per person for a basic 3 course meal. The management might decide to include one or two visits to these as a part of the all-inclusive package. I’m sure that guests would pay more up front for this.
To sum up, we enjoyed our holiday thoroughly and would recommend this to anyone given the points made above. It was great value for money and deserved it’s trip advisor award last year. I would return in a shot but not at this time of year, given the lack of a nice bar for after dinner drinks which is all-inclusive. I would certainly return here from Easter to the end of May before temperatures become unbearable. I certainly hope that the management of the hotel takes the points I have made into consideration for the future. You have a good product on offer which could be great with a little fine tuning. Guests I’m sure would be prepared to pay more up front for the suggested improvements.

Room Tip: If you don't have a transfer included, don't buy one and get a taxi which can be sorted in t...
  • Stayed: February 2013, traveled as a couple
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5  Thank straightjohnbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 3, 2013

great hotel!!! stayed here from 18th feb till 28th feb, and was better than i expected by far! A lovely greeting when arriving, shown to our room which was big and cosy comfortable double beds, clean! Big balcony too. The room had evrything you needed. All inclusive meals were fab, again, better than i expected best hotel food ive had, and once a week they would arrange an english night with invitations, english only....and serve traditional english menu. The staff were more than helpfull, we did not have any problems at all, the staff are friendly and enjoy humour whilst remaining professional. If there were any problems at all the staff would go out of their way to help 100%. WOW and the hotel complex is very big and from morning to night the grounds, including pools were kept imaculate, outstanding!!! We booked three trips, 100% happy with the lot! i even treated myself to a massage which was well worth it! The shops within the hotel by reception are very welcoming especially ALI'S shop, he sells the pictures, makes you tea (egyptian tea of your choice) and tells you of the history and story of each painting! English friendly are all the shops!! We ventured outside the hotel and became good friends with steve who owns one of the shops, and it was hassle free when we were in his company, we introduced our selves to all shops and had a great laugh, yes they will ask u to come look in their shops, but just say NO if your not intersted. The pool we stayed mostly around was brilliant, met loads of great people, and the bar at that pool is called NINO BAR. All staff in this area where brilliant!!! We will be deffinately be returning without a doubt. Thank you to all the staff, you know who you are. I could go on and on about how great this place is it really is lovely! OH and the snorkling off the jeti is amazing!!! If anyone wants anymore info let me know :) well done grand plaza!! (written by the two blond tattooed girls)

  • Stayed: February 2013, traveled with friends
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2  Thank rebecca s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Staff- 90% of the staff were brilliant here especially the cleaners who do a great job. Clean towels and water is provided every day and I cannot knock their efforts. The guys serving and helping out at meal times are very good, although i'd advise watching them soon as your back has turned with your wife's as I caught many of them making comments and laughing to each other. (I guess they like their women) One or 2 of the guys on reception were a little ill-formed with the policy on your leaving date and when your aloud to leave your room ready to be picked up.
Room - Was everything you would expect for the price although my Pateo doors were broken.
The Hotel itself is actually really big and justifies the pictures shown, really is a big place but you can't help think they could use the area in a better way.
The restauraunts are ok but nothing special. The grill bar near the beach is kinda half open and when i was there birds were flying in and literally sitting on the bread and cake stands.
The entertainment at night was just terrible and the worst thing about the hotel, just lacked amusement full stop.
The beach was ok but remember you can't just walk from the sand into the ocean without getting shouted at because of apparent sharp coral and the only way of swimming is if you walk to the jetty. I would advise this as you can see all the tropical fish just from the jetty and you are able to jump in and swim in the CLEAR BLUE water which is special. In addition to this they have a lifeguard keeping close watch and you will not be aloud to swim too far from the jetty without getting called back.

Trips will also be offered by a rep and I went Quad Biking in the desert which was 25 mins away. The prices are fair and you will be took there and brought back. The quads are brilliant and do have some POWER but unfortunately you will have to stay in single file with all the other people there. Regardless worth doing.

There is also a good English bar that shows live sport that is a 5 minute walk away which is also worth trying.
Finally I did enjoy parts of this holiday but would not go back to egypt now that i've tried it.

  • Stayed: November 2012, traveled as a couple
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Thank Ste T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

Just home from fantastic 2 weeks at this resort,rooms were lovely and big with2 large very comfy beds,spacious and clean.The staff were all so helpfull at all times & nadeer manager of reception was always there to advise & help us with any queries or information that we may of needed to make our stay so pleasurable.Cannot wait for another stay at this hotel later this year.

  • Stayed: February 2013, traveled with friends
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Thank holiday041138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013 via mobile

Stayed here 20-27 feb, this hotel is honestly lovely! Check-in was quick and simple. Rooms are lovely and clean with 2 big beds, fridge with bottle of water everyday, hair dryer, clean sheets and towels, big balcony, tv with good film channels in English and air con. The hotel it's self is huge with 5 pools only one is heated but to be honest it was so hot in the day that it was really refreshing to get in cold pool, both main pools have bars that serve drinks all day including few different cocktails, also serve snacks thru the day and ice cream.
We only went to the main restaurant and it was really nice, breakfast, lunch and dinner all had good choice of food and staff were constantly cleaning up and serving drinks. I'd recommend to try new things as some food didn't look all that nice but tasted amazing and didn't have upset stomach the whole week, even though some off the meat and omelettes aren't cooked as well as we would.
There is entertainment at the hotel, there is an animation team and they have shows each evening and some games on around the kids pool. We stayed at around the niño pool everyday as this was really chilled and quiet.
We walked out the hotel one day and I must say it was awful! The surrounding area is dreadful, full of rubbish and full of people stopping in taxis constantly pestering you. Don't get in one! Only use taxi that the hotel will ring for you. Can't comment on any bars or shops outside as we didnt go in any.
We booked a snorkelling trip through the rep that met us one morning. WOW this was fantastic, coach picked us up from the hotel and took us to a diving equipment shop where we were given, flippers, mask and snorkel and option to rent wetsuit for £6 but we passed. Then drove down to harbour where our group of about 20 boarded a lovely boat, on board there was the rep from the coach, another rep, the driver, 3 divers and the chef! We stopped 3 times to snorkel and each time divers came in keeping everyone together and spotting out the different fish we even saw dolphins!! We had little buffet lunch and drinks all day all for £45 each which I thought was excellent for the service they give.
Overall this hotel was amazing and lovely everyone works so hard and when you get pestered just say no thanks and keep walking and don't engage in any conversation. Any questions just ask.

  • Stayed: February 2013
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3  Thank CJOBSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

Great hotel on an all inclusive basis, great beach and excellent selection of food on the buffet. Staff is very helpful and lots of activities including a disco and theater ... I will go back for sure !!!

Room Tip: Garden view rooms are quieter ....
  • Stayed: March 2012, traveled as a couple
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1  Thank TarekGad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

We have just returned back from a wonderful stay in Sharm Grand Plaza, Everything is of the highest quality + nothing is too much for the staff. Rooms were very clean and very big, comfortable king-size beds. From start to finish this hotel, the people, the facilities, the room, the food, the beach, the pools.....everything was just perfect!
I have never met such attentive and hospitable staff before
The food was amazing from breakfast which was an assortment of continental to full breakfast to omlettes, an array of breads and pastries and everything tasty in between.
Lunch and dinner in The Rivera that had lots of variety, 3 of us were vegetarian and Chef Ibrihim would always make anything extra if we didn't like anything that was in the buffet. He made a yummy vegetarian pizza for us one night which was the best pizza we have ever had. Chef Mohammad even went out his way to make us packed lunch for our day trip to Cairo which was cheese salad baguettes and fruit. we felt like we had V.I.P treatment. Our waiter Raed was a character and always had a smile on his face and always reserved our favorite breakfast lunch and dinner table. We were all inclusive and had enough alcoholic drink choices too, in between meal times the snack bars were serving chips and burgers with cold salad.

Room Tip: we were based on 3rd floor in Coral area and found this to be easy to access all areas.
  • Stayed: February 2013, traveled with family
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3  Thank manj_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sharm Grand Plaza

Address: El Salam Rd, 8 Km from Sharm Airport | P.O.Box 340 Sharm El-Sheikh, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nabq Bay
#10 Romantic Hotel in Nabq Bay
#13 Top resorts Hotel in Nabq Bay
#14 Family Hotel in Nabq Bay
#16 Spa Hotel in Nabq Bay
#16 On the Beach Hotel in Nabq Bay
#17 Luxury Hotel in Nabq Bay
Price Range: $55 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sharm Grand Plaza 5*
Number of rooms: 547
Official Description (provided by the hotel):
Perfectly laid on the shores of the Red Sea, with private 300 meters long sandy beach, own stunning Coral reef, 90 meters away walk on the hotel own jetty, The Sharm Grand Plaza reflects peacfulness, tranquility and comfort.The one and only resort in Sharm featuring a 2 double queen size bed in all rooms "160 cm wide", Our aim is for you to relax and enjoy the wide range facilities of pools, entertainment and Dinning experiences. ... more   less 
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Also Known As:
Sharm Grand Plaza Hotel Nabq Bay
Grand Plaza Hotel
Grand Plaza Sharm El Sheikh
Grand Plaza Resort
Sharm Grand Plaza Sharm El Sheikh, Egypt - Nabq Bay

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