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Charmillion Club Resorts
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Reviews (2,567)
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725 - 730 of 2,567 reviews
Reviewed March 2, 2014

had the most amazing holiday with my son of 11 years old......
wouldn't hesitate to go back and to sea club hotel itself... the staff were fantastic, and attentive, friendly and nothing was too much trouble...
only issue, I guess was having to pay for the water park......as thought that was part of the same group....

food and cleanliness was very high standard...as was our accommodation.

thankyou
gail barrett

  • Stayed: February 2014, traveled with family
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2  Thank gailb7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded March 15, 2014

Thank you for taking the time to write a review following your recent stay with us in Sea Club Resort. We are thrilled to see both you and your son had an amazing holiday and wouldn't hesitate in returning to our resort.

It's pleasing to see you found the food and cleanliness to be of very high standards. The Aqua Park is for extra charge as it is not included in the '3 in one' dine around concept which includes Sea Club, Sea Life and Sea Gardens Resorts.

We look forward to welcoming you back to Sea Group Resorts in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014 via mobile

Had an amazing holiday would not hesitate to go back. Kids had plenty to do and great selection of restaurants and pools to choose from with the 2 other hotels next to sea club. Staff could not do enough to help and room was kept really nice and clean. Only complaint is having to pay to go to water park where as guests at other 2 hotels don't. Will defo be going back in the future :-)

Stayed: February 2014
1  Thank Vickymikesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded March 15, 2014

Firstly let me thank you for taking the time to write a review following your families recent vacation to Sea Club Resort. We are delighted to see all of you had an enjoyable time and that there was plenty for your children to do.

It's particularly pleasing to see you found a good selection of restaurants to cater for all the family.

As a hotel we appreciate all feedback we receive as it enables us to constantly improve our facilities and services to ensure guests have a memorable holiday. The Aquapark is for extra charge for Sea Club and Sea Life guests. It is included free of charge once per stay in the Sea Gardens Resort which focuses on family packages.

We look forward to welcoming you and your family back to Sea Group Resorts in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

Just back fron the Sea Club and I can't praise it enough.

I have given 5 stars because the overall experience was excellent, although all individual components might not quite meet this standard, everything was certainly good.

The staff are very obliging and almost all of them will go out of their way to ensure that your hoilday is brilliant. Rooms are very comfortable, spacious and squeeky clean. All have big, private balconies and the only difference seems to be what they look out on. To be honest the garden views are lovely so unless you have a real desire to be beach front it is probably not worth the supplement.

Pools are attractive, clean and not too cold and there is no shortage of sunbeds with nice comfy mattresses - no need to be out at 7am with your towel here. The only down side was sometimes the music was 'banging', particularly for the aqua aerobics. The beach is also nice with even more sunbeds, parasols and windbreakers.

The 4 speciality restaurants included in the all inclusive are a real bonus and all provide a welcome change from the buffet and give a real restaurant experience. The Japanese and French were our personal favourites, but all are very good. The buffet restaurant is spacious and has a lot more ambiance than many all inclusives. The food is of good quality and served hot, but there is a sameness about the menu and it can be a little challenging to put the individual dishes together in a way that comes together to make a recognisable meal at times. The management are aware of this however and are working hard to make adjustments that meet the expectations of their British guests and are more than happy to cook something for you if you are struggling. Wine in the restaurant is good quality and the staff make sure that glasses are topped up regularly.

The foyer bar is a nice place to meet other guests and the staff are usually very quick to serve you, however the older gentleman on the bar often blanked us. The drinks were strong, but the cocktails lacked finesse with no fruit or embellishments, so were a bit disappointing. For most people a cocktail is not an everyday occurrence so these could be better presented to make them a bit special. The entertainment usually takes place in this area and was mixed, There were a couple of very good, traditional shows but sometimes the music and commentary were a little loud and dominated the whole area so that it was hard to chat. The entertainment at times wasn't quite what we Brits appreciate but thank God no bingo or birdie song! We would have liked a singer/guitarist or piano player perhaps and maybe even a chance to have a dance but it is difficult to get this right as tastes vary so much.

As you can see there is much to praise at The Sea Club. Only a few simple changes would make this hotel outstanding.We will certainly go again.

  • Stayed: February 2014, traveled with friends
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5  Thank golferDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded March 15, 2014

Thank you for taking the time to write a review following your recent stay with us in Sea Club Resort, we were delighted to see you had an excellent overall experience.

It's very pleasing to see you found the four set menu restaurant to be enjoyable. Your positive comments regarding the buffet are greatly appreciated, we have noted that you found it difficult to put a full meal together, we are constantly updating our menu and hopefully you will find this has improved on a future visit. Guests often miss the Vegetarian and Oriental corners in the Restaurant which have many different Steamed, Grilled and Oven Roasted Vegetable dishes on offer.

We are constantly looking to improve our services and any feedback is greatly appreciated, the comments regarding the Cocktails will be passed onto the Food & Beverage Manager. In regard to the evening entertainment we have two live singers, saxophonist and the oriental show which rotate across the 3 Lobby Bars. There is always some form of Live Musical entertainment every night in addition to the Animation Shows.

We very much look forward to welcoming you back to Sea Group Resorts in the near future for another visit.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

We loved this place so much last year we came back and are so glad we did! The staff were so welcoming and helpful and nothing was too much trouble. We were surprised at how many people remembered us. From management at reception to the boys on the beach, everyone here is genuinely warm, smiley, friendly and full of fun. At reception Emil and Moataz couldn't do enough for us. There is a weekly cocktail reception for UK guests where assistant front manager Amer and customer relations officer Laura ask for feedback. They were really helpful when Thomsons didn't put my sister's booking on the system until the day before she arrived and we were panicking. We had a lovely sea-view room for which we paid extra, but it was worth it. Our cleaner, Mohammed, kept the room lovely and clean, even putting flowers in it. Our cleaner from last year, Mustafa, had been promoted to supervisor but remembered us and came to see us. The restaurant staff were so friendly and attentive we knew practically all of them by name - Beter, Ahmed, Mohammed, Essam, Syed, and all the others. We had the same waiter as last year, Beter, who remembered us and who looked after us so well we never had to ask for anything. He even brought us food that wasn't on the buffet, although there was always a good choice in the main restaurant. We went to the Japanese and French restaurants, and also the fish restaurant at lunchtime when it is all-inclusive and again the service was outstanding. The bar staff were great. The grounds are the best kept we have seen, with gardeners everywhere, some handing out flowers to passing children. I was given flowers at breakfast by Beter and by the towel men on Valentine's Day. There is amazing snorkelling by the coral reef from the end of the jetty on the beach and also a quieter beach. The beach boys will find you sunbeds and a windbreak, even if it means pinching one back from families who've taken more than one! The shallower end of the swimming pool is large enough to have a good swim and was never crowded. We were surprised by how much we enjoyed the entertainment organised by the animation team who, although Italian and Ukranian, were always very friendly towards us. Gaddo, Nicholas, both Christianas, Katya, Alex, and the rest of the team made our holiday memorable and we can't believe we were dancing and playing games on the beach every day! They are extremely talented as well as entertaining. We looked at clips of other animation teams singing and dancing to the 'settemari' song on U Tube when we got home and no-one performs it as well as the Sea Club team. This really is a fantastically friendly, top-class, efficiently-run hotel providing an enjoyable, relaxing and fun holiday - whatever you want, really! We can't wait to go back!

Room Tip: Sea-view rooms are worth paying the extra for.
  • Stayed: February 2014, traveled as a couple
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Thank Christine U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write a review following your recent stay with us in Sea Club Resort, we were delighted to welcome you back for a second visit.

It's very pleasing to see you found the cocktail reception to be very useful, it's great for us to collect feedback to ensure we are constantly improving our facilities and services. I'm pleased to read such glowing reviews of the numerous staff mentioned within the review and is a credit to their hard work and efforts.

We are delighted to see you enjoyed the food both on the Buffet and in the Set Menu Restaurants. I can see the animation team made your holiday extra special and fun which is brilliant.

We very much look forward to welcoming you back to Sea Group Resorts in the near future for a third visit.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

Have just returned from another fabulous holiday at Sea Club Resort. I really cannot find anything bad to say about this hotel, apart from the Russians of course, but there is nothing we can do about that! After a mistake with our booking, which was entirely my own fault, things were very quickly sorted out by Bassem at Sea Gardens, and sincere thanks go to him.

Our room at Sea Club was large and well equipped and meticulously maintained by Mohammed, whose towel art was lovely! The beds were comfortable and the linen and towels spotless.

On entering the restaurant we were warmly welcomed by Shimaa, who remembered us from our previous holiday, it was so nice to see her again. I unfortunately developed a bad cold on the second day of our holiday, and every morning in the restaurant I was brought hot water with honey and freshly squeezed lemon juice by Hesham who together with Ahmed and Syeed looked after us extremely well all through our holiday, aided by Khaled who made us laugh so much.

The pool area was kept spotlessly clean by Mohammed, Eslamm and the team, and we spent happy days there watching the world go by. Our drinks whilst there were served in the main by Kamele, a lovely young man, who insisted on helping us by carrying our drinks to our loungers and making sure we had everything we needed. Nothing was too much trouble for him.

Unfortunately, we didn't get to use the themed restaurants, but this will certainly be remedied during our next holiday!

Many thanks to all our friends at Sea Club for making us so welcome, and for giving us the feeling of coming to our second home.

  • Stayed: February 2014, traveled with friends
    • Value
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Thank puppetonastring1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded February 25, 2014

Firstly let me thank you for deciding to spend your vacation with us again in Sea Club Resort and taking the time to write such a positive review.

We are delighted the initial booking confusion was handled immediately upon arrival by Bassem. It's very pleasing to read such positive comments concerning all areas within the hotel. We sincerely hope you have recovered from your cold, may i suggest you visit the set menu restaurants upon your next visit as they're highly recommended and very popular amongst guests.

All the team at Sea Group Resorts looks forward to welcoming you back to your second home in the near future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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